Subscription automatically renewed and paid via Pa...
My subscription was automatically renewed and PayPal paid, but my number is not activated and when I click on reactivate it wants me to pay for a subscription. What do I do now?
Hi,
I know it's bit confusing, but I'll try to explain it in more detail.
In 2010 you purchased Unlimited US&Canada for outgoing calls and Online Number for receiving calls:
Unlimited US & Canada 12 months $30.48
Online Number, 12 month subscription $30.00
In total it is 60.48USD
This year you have been charged with $30.480 which is for Unlimited US & Canada. Online Number is not extended as 30USD is not paid and Online Numbers are not extended automatically. This is something you would need to do manually from account page.
Basically, your calling subscription is extended till September 2012 and if you wish to receive calls then you will need to manually extend your Online Number as explained here: https://support.skype.com/en/faq/FA10365
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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I truly appreciate you reaching out and taking care of this for me.
Wishing you and yours good health and all the good things that life has to
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