Subscription calls not working

I have a 1 year subscription for unlimited calls to UK landlines. I have used it for months without problems but now when I try to call landlines the call doesn't work properly - the connection is bad and although I can usually hear the person on the other end, they cannot hear me. I am using the same computer to make calls that I always have previously. I can still make skype-skype calls with no problem including using video etc but I do not understand why this works when calling landlines doesn't? It is frustrating that it is the service I have paid for that is not working - I am having to call the UK on my mobile phone at a great deal of expense. My subscription is still active and I am calling landlines not mobiles.
Any advice or help resolving the problem will be greatly appreciated. Thank you.

I cannot make calls to the UK .One number I call says I need skype credit or subscription which I have .the other one will not go through.What advice do you have to solve this problem.

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Reactive subscription was not working

yesterday my reactivate of subscription was not working. and once I subscribe another one month call, the previous 3 month subscription is activated. which is rubbish. why there is no control to recurring subscription by manual. because this results in over spending to subscribe skype rubbish service since microsoft took over. the website is very slow. and user interface is owful!

Hi,
It is because your subscription does not cover calls to India.
You can call following destinations:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

My "Free Subscription" is not working.

I got an offer to activate my free premium subcription to call anywhere and any number. All I had to do was put in my billing info and that was all. I did all of that, activated the subscription and still, I cannot call anywhere or any number ( not landline or mobile). It keeps telling me to buy a subscription and when I look at my subcriptions IT is ALREADY there!!!!....
What is the problem?

dalsbehgal wrote:
my free month subscription is not working. i reveived an email that it has been activated. However I can't call. it says you need to top up first.
Hello
ALWAYS start your own topic.
Your account shows that you are attempting to call outside your Subscription coverage. India is not included in the Unlimited World list of destinations. To place calls to India please purchase an appropriate Subscription or some Skype Credit.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My subscription is not working. How to find out th...

My subscription is not working! Information in my account says that I can start using it not earlier then 22 Feb, 2013. And yes, I've read the topic
Subscription doesn't work - what to do?
The stupidest thing that this topic says -
If your subscription minutes are not reset then please keep in mind that minutes are reset based on first payment date and TIME in GMT timezone, not based on recurring payment which is done 3 days in advance to avoid delays. You can check this from your order history if you open order ID: https://secure.skype.com/account/purchase/history/orders
Ok, I've checked my order history - I don't see TIME here. I see only amounts and dates.
(This is how it looks like - May 22, 2011 (GMT/UTC))
I purchased my subscription 2 years ago... I don't remember time when I purchased it.
How to find out the TIME of purchase?
And why my subscription is not working?

mariasenator wrote:
And why my subscription is not working?
Your Subscription should be activated today (2/22/13) at midnight GMT/UTC.
If it is not please file here: contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Merge call not working in ios7 on Iphone5

Merge call not working in ios7 on Iphone5 ?

Same here. We have this call center in our company where after i have added a call to merge i have to push no. 4 and dial from the keypad. This has never been possible in ios but it have been possible to create a contact called "Merge" and add number 4 as it's phone number. Now by merging first my clients call to my collegegue and then to this "Merge" contact it has been dropping me out of line and my client and collegue are merged.
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Outgoing calls not working on iphone 4S after upgrading to ios 6.0.1

outgoing calls not working on iphone 4S after upgrading to ios 6.0.1.
It always says call back ...
incoming is working
i tried number of sim cards from different networks but same issue
tries resetting network settings but it also didnt worked

Just counter-check the following settings.
1. Settings>General>Set Side Swith To: Rotation Lock
2. Make sure side switch is not in lock position
3. If necessary do a reset a few more times

Calling not working

I continuously try calling and getting called by my friends who live across the state, only to have the call not work for me. I don't get any ringing or the pop-up window, it just shows me that they are in a call. When I do try to join, it sits there for approximately 30 seconds trying to connect and then kicks me out of the call. I have reset Skype, I have checked for updates; I have the most recent one, I'm up to date. They all have no problem calling with each other but I cannot join or make calls. Oddly enough, there is only one person I can call or get calls from out of our group, but I don't receive a notification unless it's from her. I have tried calling echo and it works every time but not with my friends. Please send help or something to try to fix this problem, it is making Skype unuseable.

Glad we found a workaround. On which network and in which country are you roaming? And who is your home network operator?
This would help Nokia to investigate. And it helps those to find the workaround who find this thread via an search on the Internet.

Click to call not working with Firefox 31 in Windo...

Hello All,
I have a problem with Click to Call in my new computer.
Windows 8.1
Skype 6.20.0.104
Click to call 7.3.16540.9015
Firefox 31
Click to Call not working with Firefox.
With IE11 it ok.
When I directly copy the URL "skype:+48xxxxxxxxx?call" into address field of my Firefox, then automatically opening Skype with only 1 window- contacts, but not opened window with call phone, and not started to call.
When I do this same in IE11 , Skype opened 2 windows ( contacts and call phone) and start call to phone number.
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Please help me.
Maybe someone have a solution ?
Best Regards
Jarek
ps. Sorry for my english

Sounds that you have installed a Firefox Beta release and thus are on the beta update channel, see Help > About.<br />
The Beta update channel receives an update twice a week.
You need to install the current release to switch the update channel to release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 27: http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

Monthly call subscription is not working!

i really think skype monthly subscription offensive text removed does not provide the service that i paid for!
i have subscribed the monthly calling plan.
however, recently, wheever i try to make a call from skype mobile app or making skype phone call outside the skype app, it does not work at all.
the call ring a few times then jump to no answer. however, my friend told that he have not receive any calls or have any missed calls during the time i made the call.
it makes i paid the subscription fee but cannot get the service being offered. my money is just wasted at all.
offensive text removed without any solution, offensive text removed i cannot find any technical.or customer support to submit my complain !
i really want to ask how can i get back the money if i cannot get the service i asked. or how can i solve the problem in order to make the calls for what i paid for.
im using LG G2.

wonghy wrote:
it makes i paid the subscription fee but cannot get the service being offered. my money is just wasted at all.
Hello
We've had to edit your post to bring it into line with the Community Guidelines Please ensure that any future posts follow these and in particular this extract:
"You are expected to maintain a helpful, respectful tone when posting. Opinions are welcome, but they may not escalate into flaming and rudeness against Skype, its staff, other forum members or any other party."
The fault you are experiencing is a problem with the Turkish telco who are terminating your calls - not Skype. We have asked them to rectify their fault as quickly as possible.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My subscription is not working ,please help as soo...

Hello
i have just paid for subscription ,you accepted it and took the money and the status is delievered but till now i dont see it in my profile and i can't use this subscription and it is my first time to have this problem so hope you have a solution for that and in the same time yur chat link is not working and it always says "all our agents are unavailale "
waiting your answer and hope you have a solution for my problem

I have the same problem! I bought more time the 27.th of April which didn't show up on the screen, but has been withdrawn from my bank account. And today I bougt again as I have to make an important call and don't want to be interrupted by not having enough money on my Skypeaccount. What I bought today didn't show up either on my Skypeaccount. But when I look at my Skype history it says that I bought both times. What do I do?
Susan

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The page https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription with instructions to cancel my subscription does not seem to be correct for me; I do not have the options shown to cancel my subscription. Can anyone tell me if there is now a different way to cancel?
As additional feedback (for Skype): the reason why I want to cancel my unlimited calling subscriptions is that Skype continues to attempt to obtain unauthorized payments at random times throughout the year, for various amounts not matching my subscriptions and at dates other than subscription renewal date. Luckily, my stored payment method doesn't work anymore... This continues to happen even after various complaints throughout the years. This is of course completely unacceptable, and quite frankly unbelievable for what I thought was a mature company. And to be completely childish in my feedback: the lack of maturity of course also shows in the successfull attempt hide every way to address Skype directly with these kind of issues nowadays.... It's been many years, Skype, but you're close to losing me completely as a customer.

What do you mean by "it does not work when i copy it into safari?" Does Safari return an error message? Does the address to the calendar start with "http" or with "webcal?" If you enter the address starting with "webcal" into Safari, it should directly try to subscribe to it using iCal. What I was wondering is whether Safari displays the calendar if you enter the address starting with "http."

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Hello,
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The warranty entitles you to complimentary phone support for the first 90 days of ownership.

535811396 subscription still not working.............

I have purchased a subscription to” Argentina 60 min to
mobiles 1 month” and it is showingmy subscription is active I have 60 min left
but when I call the mobile from Skype it
comes up with a box telling me to buy Skype credit. I understand Argentina is
included in subscription calling but it also shows a box to buy Skype credit to
reach country’s not covered buy subscription?????????????
Please help with this issue.

I know this doesn't really help with anything, but it does work with my Exchange account (it doesn't work with any of my other IMAP accounts though).

Podcast subscriptions do not work on otherwise good podcast

I started using BluBrrys powerpress plugin on my wordpress site a few days ago and up untill this point its been fine, but I am having a really strange error that has me vexed
The site I have set up is here: www.fantasticneighborhood.com
The podcast feed I submitted to iTunes is: www.fantasticneighborhood.com/?feed=podcast
The iTunes link is here, this was after it was accepted by apple: http://itunes.apple.com/us/podcast/fantastic-neighborhood-podcast/id504413438
So here is what's happening. The feed itself works fine in non iTunes platforms and passes validation, also works with the site plug in which plays it in article. If you go to the iTunes link in a browser you can listen to the first episode via the blue play button, and if you access the feed within itunes via the view in iTunes button and hit the download button for the individual episode, you can download the podcast.
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Hi Tom
The first thing that pops into my mind, is the Flash Player
security settings. Usually these only play a role if your buttons
are trying to access a internet address, but sometimes can affect
local files also.
Go to you Flash Player security settings (online settings)
and add your swf to the Allow list.
Note.
I don't know how to get to the settings online, it never
interested me. But if you change the link on one of your buttons to
access a internet address like www.google.com, and try to click it
from your local machine, the Flash Player Security screen should
pop up and warn you that a "Unsafe Operation" was stopped, or
something along those lines. If you click on the [Settings] button,
it will take you to the online Flash Player settings.
By the way, the Flash Security window does NOT come up from
Test Movie. You need to open the SWF in Flash Player on your local
drive.
Hope this helps. Goos luck

Mac 10.6.8's video calls not working! Please help!

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See: How to perform a "clean install" of Flash Player in Mac OS X
In addition to these steps, I recommend, BEFORE emptying the trash:
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Subscription calls not working

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