Subscription delivered and then suspended?

Hi
I registerd for the india free call credit with th cost of 14.99 eur and the Order No. [removed for privacy] has Delivered but its showing the message (Your subscription has been suspended as you have exceeded your allocated free minutes. Your free minutes will start again on Dec 3, 2013.) but still nowi get get any free minutes.
Kindly look in to this and please solve it as a high priorty.
Regads
[removed for privacy]
Post transferred from blog article to create new thread (topic);
subject/title edited accordingly.
For your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi,
Are you using Outlook client? May I know details about the delivered and bounced messages? You can hide the private part of the messages.
It seems the email has been treated as junk or you are in the blacklist which caused the bounce, but I'm not sure why the delivered message was sent. If the issue only occurs with outlook.com hosted domains, to know more about the mechanism, I think
the better place to post the question is:
http://answers.microsoft.com/en-us/outlook_com/forum/oadmincenter?tab=Threads
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Ok - I see the list of issues and will ensure our X300 specialist takes a look at it.
Please do understand that while you have put together a very coherent list, I try to ensure priority to threads in which multiple customers are focused on a single issue, as we deliver the most benefit to the community in working on those. This forum is primarly a peer to peer discussion forum rather than a Lenovo chat / tech support where we try to solve each and every issue put forth.
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Mark Hopkins
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This question was solved.
View Solution.

Please follow these steps to take the cartridges out.
Touch the Icon and indicated on the pic.
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Do let me know the results
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Subscription delivered and then suspended?

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