Subscription end on my lumia 920

I brought new Lumia 920 on 5 March 2013. But today nokia music app is saying my music subscription ends.
Nokia is providing 1 year free music service.

Though not all Nokia phones come with 1 Year Unlimited Download subscription, the Nokia Lumia 920 surely does. You need to contact Nokia India on 080-30303838 [Working Hours - 9 a.m. - 6 p.m. (Monday-Sunday, including public holidays)] for clarification / resolution on the subject ..

Similar Messages

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Discovered cause of Battery Drain lumia 920/820

Hi,
I just registered to tell you following:
I discovered the culprit that is responsible for the "semi random" battery drain.
@Home my Lumia 820 "shines" with a good battery life.
@Work:
- without any additional Installed app
- no active background task (except standard entries: "extras+info" and Nokia Music)
- every (backround)sync disabled (mail, also xbox, music.....)
- display low
- disabled location service
- closing all apps with multiple clicks on back-button
- uninstalled skype
- disabled apps @ lockscreen
- battery saver on
- backup disabled
- nfc disabled
- microsoft account sync only 1x per day
- disabled roaming (my provider is a roaming monster :-) roams into networks of other providers).
- 2x fully discharged + fully charged + 12 hours on powersupply
- and every other suggested energysave option/action i could find on internet and here in forum -> except hardreset
With all above mentioned methods the battery still gets/got literally eaten away at work in IDLE.
I had it next to me with monitor off. Only checked once per hour and it died in ~8-11 hours. No call no message no nothing.
I was curious why it only happens at work: The difference of the network coverage is, that at home it is far more inferior. I have to search for a spot in my house where i can use it for calling somebody.
So Internet is not even an option (also no HSPA+ coverage throughout the village). Normally you would have less battery life at places with less connectivity. But not in that case.
I investigated further: on the way to work I use it for surfing ~50min - 1hour -> there i loose 7-9% of my battery. (very good result for driving with car => many connection losses)
As soon as I reach the city where the Lumia reaches the HSPA+ network it begins to drain veery fast.
HSPA+ needs much more power than UMTS and I guess normal HSPA!
I compared the behaviour with the Samsung Galaxy S3 (colleague's phone) and noticed a small but profound difference:
After you "wake" the S3 from idle it will show on the screen, that it uses UMTS and not HSPA/HSPA+... as soon as you start surfing or start an app that connects to the internet the S3 switches immediately to HSPA+. After a little time the Samsung switches back to UMTS.
The lumia behaves differently: It detects HSPA+ and uses it. Also in idle!?
I followed this obvious lead and wanted to disable HSPA/HSPA+ -> unfortunately it only lets you disable 3g as a whole (UMTS/HSPA) so I switched to 2G only.
While I am writing this my L820 is unplugged 6hours now and
after much heavier use than normal (mailing, surfing with 3g while driving 45min home [which dropped the charging-level multiple times faster than gaming!], 1h gaming, 10 minutes calling)
the remaining battery life is at 70% with estimated time remaining: 1day 7hours left (after writing the whole story it went up to 2days 4hours with 69%... but i guess thats because its idleing).
This behaviour is also the explanation why some people are affected and some aren't.
Summary of change: from initially 8hours idle and not even touching the phone -> to finally using it now with 70% after 6hours with 1day 7hours time remaining.
Additional info: I live in Austria (Europe; no kangaroos ;-)) --> so I have a Lumia 820 with the german firmware without the update, which was released in USA and Canada:
Revision: 1232.2109.1242.1001
So please implement a similar function like the Samsung S3 ... or just as a start: let us manually turn off UMTS, HSPA and HSPA+ separately! Surfing with 2g is no fun.
Sorry for the extensive and long story/facts ;-)
Regards
V4mp

I can confirm that my battery drain problem is related to LTE on my US Lumia 920, at home where signal is weak I get fantastic battery life, less than 2% drain an hour, lasts for well over a day with moderate usage. My work however is located in an LTE zone and as soon as I enter this area battery life becomes catastrophically bad, several times the phone has died on me before my shift even ends. Something like 15% drain per hour, sometimes worse., I pick up my phone and even though it has been completely idle for hours it is a bit warm to the touch. I have no idea what it is doing when it is just sitting there.
Trust me, I have tried all the tips from all the other users, none have worked. This is not a problem with background applications or some feature being switched on, I have tested this phone running bare bones no apps or a fully day on "battery saver" mode which seems to make no difference, the problem persists. The only way I can make it through the workday is if I put my phone into Airplane Mode, the drain then completely stops, again at less than 2% an hour.
I am amazingly frustrated by all this, my Lumia 900 never had this problem with LTE, I almost never gave the battery a second thought with my 900, but with the 920 I am constantly worried about being stuck with a dead phone, I have almost no apps installed on the phone because I am afraid of any additional drain on the battery. I have to put my phone in Airplane Mode if I plan on spending more than an hour in the civilized world, I am so unhappy with my experience and I really miss my Lumia 900. I really wish Nokia would acknowledge that this a problem with some 920 handsets, and it is a problem, we are all not suffering from some sort of mass delusion. I have spent weeks troubleshooting and trying to find the cause. I really don't know what to do at this point.

VPN on my Lumia 920.

Nokia Lumia 920 bought from turkey.I'm in Iran.Do not use Facebook and YouTube in Iran.How do VPN contact me?
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

ShamRz wrote:
i cant connect to any vpn on my office PC using nokia lumia 920 internet sharing (Wifi). Using the same sim i can connect using my HTC radar internet sharing (Wifi). Need help on this
Can you clarify your concern for better assistance? Are you trying to connect your Lumia 920 to your office internet connection? Or, are you trying to connect your PC to your Lumia 920? Do you encounter any error message?
If you're having an issue with internet sharing, please try the following:
Make sure your operator mobile data plan subscription allows WiFi tethering and your carrier has enabled internet sharing on the phone (if you have an operator variant). Check with your carrier for details.
Switch Off Battery saver mode or connect a charger.
The cellular network may not be in range or has a weak signal to provide a successful connection. Check the signal bar at the top of the screen to ensure you are in good network coverage.
Make sure that the security type and password settings match on the phone and connecting device.
Make sure your connecting device (e.g. laptop or tablet) allows WPA2 (AES) security connection. If possible, try to create a connection with some other device.
Hope this helps.

Lumia 920 does not accept Live.fi -email addres

Hi,
I just received a new Lumia 920. I have created in internet an windows email with ending @live.fi. I am not able to add that email account as a Window live Id.
Where is the problem?

Hi,
Welcome to the forum!
Is there any error message? Try to sign in first your Live account using your computer. Check if there are security features that needs to be deactivated or activated and then restart your phone. Once done, try to re-setup your Live account in your phone.
If the account is working fine in the PC, kindly check the internet connection of the phone. Try browsing the web to check if both WiFi and cellular data is working perfectly fine.
Also, have you checked the date and time settings if they are set correctly? If it is set to automatically use, kindly turn it off and set the time correctly. Go to Settings > Date + Time > switch Set automatically to Off , and select Time zone.
Check this link for more information about Microsoft account setup link: http://www.windowsphone.com/en-US/how-to/wp8/start/sign-in-with-a-microsoft-account
Hope this helps.

Nokia lumia 920 only showing as a camera on Window...

my lumia 920 is only showing as a camera when connected to my Windows xp, when you open the camera file there are four files inside but you can't downloads any files into them.
can someone help me please.
has anyone also had this problem

AndyCalling wrote:
Beyond that, Nokia are entirely responsible for both the quality of the hardware they make and the software they provide to run it. They may choose to outsource the software creation, but they can't outsource the responsibility.
Not exactly. Nokia does not write or maintain the interface software to the MTP client in Windows Phone. This is part of the core OS and as such is the responsibility of Microsoft. The specifications clearly state the software requirements and for the most part if these are met things work as expected.
The minimum requirement is Windows XP SP3 with Windows Media Player 10. The MTP drivers are included with WMP here and in later versions of Windows are part of the OS. The software on the phone is only a client to this software and will expect the host t o be properly configured and set up to be able to communicate. It is fairly certain that in this case it is the host which is not working properly as I have myself seen multiple minimal spec system doing fine.
The point of the discussion so far was that the instigator assumed we (or I if you must) were basically saying he should update to 7 or 8 which is simply not the case. From the first response it wasmade clear what the min spec is. The phone as is is fine so there is no issue there at all. From a personal point of view I think it would benefit anyone greatly to at least upgrade to Windows 7 at least for too many reasons to mention but obviously anyone is free to stay with XP but they should not expect the rest of the world to do the same or expect indefinate support for a decade old OS. There is no current OS fo which the 10 year old version is currently still supported. The fact XP still runs most software is a testament of it's sturdyness and quality, but it will fall behind very quickly over the next few years.
Windows XP is an end of life OS for which mainstream support ended FOUR years ago and extended support will end in a year. At best it is now in maintenance mode with only critical patches being released but no further development of the OS has been done for a few years now. Windows 7 is the de-facto version of Windows now and it should be he minimal requirement for any current and future software development. XP support should be seen as a bonus.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia lumia 920 slow charging

Hi,
I bought a new micro usb cable to have as a spare to charge my lumia 920 but have found that any micro USB cable that I use apart from the one that came with the phone will take forever to charge. The original cable when plugged into the mains will charge the battery from 10% to 100% in under 3 hours, any other cable can take up to 12 hours.
I have a battery app installed that tells me the % of charge per hour. The original charger gives me about 38% an hour while my other cables only manage 8% an hour.
anybody else experience these problems while using other cables?

Hello, all!
Slow charging is good to preserve the baterry. If you must recharge the battery fast, use the Nokia´s recharger, but if you leave the cell recharging the entire night, use de slowest as possible recharging mode. It´ll recharge the entire battery anyway and will preserve it for more and more future recharging.
Other tip: use the battery to the extreme end, until the GOODBAY message and recharge it for more 30 minutes, after the full bettery icon on display. It´ll preserve the baterry´s life for much more time and rechargings.
Thanks.
Peter

POP Email on WP8 (Lumia 920) - Error Code 80004005

Hello Astra 2025,
Sorry to contact you on a differnet issue.
I have had problems with my POP e-mail on my Lumia since i got it so cant receive my woork e-mails.
Can you please point me towards a discussion that references this or do you have some background knowledge as I have hit a dead end with Nokia....
please read the following thread:-
http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/pop-email-on-wp8-lumia-920-error-code-...

I do not know how to set up an IMAP account in my shared hosting account with Plesk, which provides POP3/SMTP access to emails.
I am a Microsoft Partner, develop Microsoft based solutions, and genuinely like the Microosft platform. Still, after about 6 months and many hundreds of dollars later, I find myself running out of patience. How long should I be patient for a solution, when Nokia/Microsoft/T-Mobile will not give me a solution or be part of the process.
Microsoft Partner Support, as mentioned, told me this morning in response to a follow-up from yesterday that there is nothing else that they can do and that the situation is out of their hands. If it is out of their hands and they do not want to do anything about it, then what about me?
Should I bite the bullet, return the phone, and sadly jump onto the Samsung Galaxy S4 Android bandwagon? If I do that, I will feel cheated, as I really would like to use Windows. I kind of like the Windows Phone 8 interface. How long should I be patient?
Email is a big issue. I am sure that there are other issues too, just I am not aware of it left.
By the way, I never received an Portino update. The last update was the one that Microsoft gave back in November, which caused the problem in the first place.
Thanks for your comment. :-) It is nice to know that I am not alone I am not alone in suffering with this problem.
I really am thinking that this 80004005 error is a deal breaker, which is so sad.
By the way, Nokia cannot do anything. Microsoft owns the OS and it is up to the carrier, T-Mobile USA in my case, to do something about the problem. Microsoft posts major updates, which causes breaks and annoyances. T-Mobile is resonsible for minor updates and fixes. T-Mobile, as you can tell by visiting t-mobile.com (as of 5/2/2013) is no longer interested in the Windows platform (okay Catwalk announced, but that has the same problem. Catwalk is a Lumia 922 or so, as I understand things). T-Mobile will not post an update. They never have, so why start now?

Lumia 920 "Unbeatable low-light performance" - is ...

I’ve tried to reproduce photos advertised by Nokia and …. Failed!!!
I’ve tried different settings (pretty much all that exist on 920) and my pictures were not even close to Nokia’s.
Is that a hoax? “low-light” pictures was one of the biggest (that and these floating lenses) reason I picked Lumia over HTC 8x.
What am I missing? What is your experience?
P.S.
on Nokia's picture, it says that the shot was taken by a protorype device....i wonder if that prototype has a better camera than end product.
Nokia's advertized low-ligh picture:
http://i.nokia.com/image/view/-/1824230/medRes/5/-/ApolloPureView-image2.jpg

@AlexOdin
I've attached a couple of stills comparing the N8's night mode and Lumia 920's night mode both without using flash. Both shots were taken with seconds of each other under the same low light conditions.
I'm quite impressed with the results of the 920.
Cheers.
Ray.
Attachments:
N8 without flash.jpg ‏202 KB
Lumia 920 without flash.jpg ‏217 KB

Proximity sensor doesn't switch off - Lumia 920

Hi, I hope someone can help me here. I've got a huge problem with my brand new Lumia 920.
When I make a phone call, or accept a phone call, it seems my phone locks the screen completely, as if I had it next to my ear (i.e. the proximity sensor), even when I don't have it anywhere near my head.
I cannot end a phone call, or switch to loudspeaker etc. - nothing. It is highly annoying, and I have no idea how to fix it.
I have done a soft reset, but to no avail.
I had a bluetooth headset connected earlier in the day, and then disconnected it. This phenomenon did not occur prior to using the bluetooth headset. No idea if this can have anything to do with it, but it seems a strange coincidence.
Solved!
Go to Solution.

I have exactly the same problem! I am kind of happy, I am not the only one with this problem!
First thing I did was factory resetting the phone. Of course this wasn't the issue.
Then I thought that my proximity sensor isn't working at all - but then I started testing it. I went into a room without a light and then went back to a room with a light and display automatically adjusted the brightness. So the sensor works.
Then I stared a phone call (screen become black) and then I put the phone just few centimeters from a light bulb and the display adjusted brightness and I could see all normally (like it should work if you don't put it near you head). Can you try this and tell me if you get same result?
I would conclude that sensor should be somehow trimmed, but I sure don't know how to do that.

Can I download music on both my Lumia 920 and my P...

I have got a new Lumia 920 and have a Nokia Music Unlimited subscription on it. It runs just fine and I am loving it. I am sure its one of the best yet under-marketed feature for Lumia phones.
I had a question. Can I use my unlimited subscription to download songs on my PC as well (using Nokia Music Player). I know I can simply transfer but too lazy!
When I try to sign in from the application, it gives me an option to add the PC as a registered PC. I wanted to be sure if doing that won't impact downloads on my Lumia in any way.
Thanks
Solved!
Go to Solution.

Turns out you can!
you can use your subscription on 1 mobile and 1 PC

Lumia 920 wireless charging not working after phon...

Long story short
Coulnd't hear anyone speaking on the phone if volume was turned up over 6 as internal earpiece distorts too badly (there is something loose inside the Lumia 920)
Got the phone back from Nokia care point in Cheltenham UK, earpiece fault not fixed.
Took it home, put it on the wireless charger - it now does not charge whereas it did perfectly before the trip to get 'fixed'
Nokia careport say 'Nothing to do with us, we'll have to send it back to Finland, which will take 3 weeks and you can't have a spare phone'
As a result, my confidence in Nokia is fading fast, won't be giving them any more chances to build a decent phone when this contract ends.

Sounds like the care point has broken it and are refusing to accept responsibility for their actions. Care points are independent and not directly run by Nokia.
I suggest you submit a complaint to Nokia UK on this link:
http://www.nokia.com/gb-en/support/contact/email-us/

Please help, LUMIA 920 won't update.

Hello
First let me say that I've had my NL0920 for six months and love it, but I am really frustrated that even 5 months after Amber came out my phone won't update and even fails updating when I try using other methods that have been discussed here. Please help, this is really frustrating because I don't have any of the Amber goodness and at this rate I know I will also miss the Black update. Even though I love my 920 I fully expected it would be updated fairly constantly as that was one of the main things that were easy to see from the press about Nokia.
I have a Nokia Lumia 920 type RM-821, white (RM-821_lta_lta1_546)
product code 059S1L6,
configuration ID 153556,
Label ID 1232.5957.9200.10211.142,
Application Version 3.3.32
Mobile Operator 000-PR
Accesories Agent 2.6.2.1
Feedback to Nokia 2.5.0.17
Firmware Update Notifier 1.0.1.7
Nokia Share 2.1.2.3
Silent Installer 1.4.1.2
SIM Unlock 1.0.0.5
Software Version 1232.5957.1308.0002
The phone is an unlocked Puerto Rican Country variant and is being used in Panama Central America with the Claro Operator. According to the Global Availability page (http://www.nokia.com/global/support/software-update/wp8-software-update/) the Country variant should already have the amber update available.
When I try checking for phone updates through the Settings menu, it tells me that my phone is up to date, which is obviously not true.
Please help. I love this phone but if it won't upgrade then I am going to have to start looking at something else, because I really hoped I would get the new camera improvements, and the same with the black update.
Moderator's note: We removed the attachment and the phone's IMEI in the message. We also removed some parts of the post that mentions the use of an unauthorized software. Posting this information on the forum is not allowed.

Have just got this convincing answer from Nokia supprt (Australia <3 )
Hi Ridha,
Thank you for contacting the Nokia Careline.
We understand that you would like to know information about the software update availability of your Nokia Lumia 920.
Rollout timings and feature availability vary by phone model. We expect the roll out of the update will be completed by the end of September 2014.
We ask you to be patient, as updates for Nokia Lumia range are always released gradually.
To check the availability of the software update for your Nokia Lumia 920, Please click use the link below:
http://www.nokia.com/global/support/software-update/wp8-software-update/availability-in-latin-americ...
Please feel free to write back to us if you need further assistance with this case. You may also contact one of our friendly Technical Support Executives at 1-300 366 733 from 9am to 5pm, AET, Monday to Friday, closed on national public holidays. For online assistance, please visit ‘Contact us’ at our website http://www.nokia.com/au-en/support/contact/contactus/
Regards,
Francis L.
Nokia Care Representative

Lumia 920 - Proximity Sensor

I have a Nokia Lumia 920 in black from Everything Everywhere (Which I have paid to have an unlock code and use on o2 UK) for the last week or so it appears the proximity sensor has been playing up. As soon as I make a call, answer a call or use Skype the screen turns off and I can only end the call by promptly pressing the power button and then quickly hitting the end call button before the screen turns off again.
It appears to me that the proximity sensor is detecting that the phone is still by my face even when I hold it away.
Is there a way I can diagnose this or will I have to send it in for repair?
If it goes in for repair, will it remain carrier unlocked as I paid for this?
Thanks,
Jamie.

Hi - I had this problem with two, yes two successive 920 handsets. Maby I was unlucky, but elsewhere online I can see that alot of customers have had this problem. Amazingly, it does not seem to be a software problem, but a physial problem. Dust gets actually under the glass. You may be able to see it by the front facing lens. The problem about ending calls happen becaue dust settles on he proximity sensor which is housed just above the N on the Nokia at the top right of the handset. I know this sounds crazy for a top of the range smartphone, but it does seem to be the cause. The shop I used allowed me to change to an HTC One without any quibbles. I was sad because I really lilked my 920s but not being able to finish a call is a showstopper. I thought of persevering with blowing compressed air at the top of the handset, but eventually concluded that if the phone is that bad after three weeks then there is no way it will last the duration of a 24 month contract!

MPEG 4 error in lumia 920

I recorded video its approximately 8 gb . After i record. I can watch video on phone but when I try copy from phone to leptop during copy half way of copy instantly ending so 8 gb mp4 video after copy 3.11 gb. And non of video player and converters can play so annoyed wery good quality video not work and it cant copy or send to anywhere I tryed to send to SkyDrive compressing itself than quality wery wery bad like joke if you know the solution pls tell us. I use windows 8 pro my phone is Nokia lumia 920
Solved!
Go to Solution.

hi mate,
have you checked if you have downloaded the Portico update for your device? i know that on before the Portico update, things like the maximum video recording file size was limited to below 4GB, but that was fixed with Portico. your issue may have something to do with that, so please check if you are up to date first by going to Settings > Phone Update.
if you are up-to-date, then i am not sure there is much else you can do. i guess you can ask over on the Nokia Developer website (http://developer.nokia.com), but the maximum file size i've seen someone watch on their phone was 3 or 4GB or so, not a 8GB file. i am presuming its a Blu-Ray rip of some kind?

Subscription end on my lumia 920

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