Subscription for Skype Credit not showing

Hello,
I subscribed to skype credit before and then after one of the patches awhile back it shows me that I have no subscription but when I go to skype options it says I have auto recharge enabled. However, it doesn't recharge automatically when it falls under the credit threshold it set up; I have to do it manually. I've tried disabling then re-enabling auto recharge but it still shows "No subscription" on my skype window. Also, my CC is up to date and works when I manually recharge it
Any advice on this?

Hi,
Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
Based on your call history, you might be interested in the following subscriptions:
http://www.skype.com/intl/en/prices/pay-monthly/#SA
For comparison the rates when calling with Skype Credit:
http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

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Re: Skype credit not showing up

I have a similar problem. I bought a skype subscription and received a confirmation email that it was delivered. When I sign into my account I can see the payment for three months. But the subscription bar on the left of the page reads "no subscriptions" and I can't male any calls to the US. When I dial a call from my iPhone it says "no skype credit". Where's the subscription? Why would I need skype credit if I've purchased a subscription? What's going on?

Hi,
Your order history shows that you have purchased a Skype Number, which enables you to receive calls from phones. You can check the product name from your order history and email confirmation.
Skype handles incoming and outgoing calls separately, so if you wish to make outgoing calls to phone numbers then you need a subscription from: http://www.skype.com/en/rates/
You can contact customer service to get the product switched to a subscription. Follow steps here:
https://support.skype.com/faq/FA1170
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Skype credit not showing up in Skype app

Hi
i just bought skype credit
in my account it says i have £10.00
However in my skype app it shows credit as £0.00
When i go to make a call it hangs it up before connecting and tells me to buy credit.
i have been charged and the transaction has been "delivered" why cant i make any calls...

Hi and welcome to the Skype Community,
Please make sure you sign in to the Skype applicaiton with the same Skype name that your purchased the credits for. When checking the Skype name you used to sign in here on the community there is no order registered and the credit balance is "0" as well. Check the order confirmation email to verify which account you purchased the credit for.

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I have renewed my sype subscription but its not reflecting in my aacount. Please let me know if there is anything i need to do from my side.

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What's the status of your order and subscription on your Skype web account page at www.skype.com/go/myaccount ?

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I wanted to pay for subscription from Skype Credit but I couldn't. I have enough money for it. All the time it shows me the form with bank card info after that I stoped.
Help me, please.
Thanks.

Hello and welcome to the Skype Community.
SkypePro was the forerunner of Subscriptions and was discontinued except for existing subscribers of which you were one so you were receiving the service.
Effectively SkypePro provided free calls to a number of countries but was restrictive compared to the present range of more flexible Subscriptions.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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I've had occasional issues with skype telling me I need skype credit for a number I don't need credit for and then sometimes it works and sometimes not (this is my parent's phone number I call all the time, so it's not an issue of location). I just upgraded to new version of skype so maybe the new mac software has a glitch I need to figure out? Please tell me how to call out with subscription so it will stop asking for skype credit. I get automatically billed monthly, I barely make any calls, there's no reason it shouldn't be working, I've had this subscription for years. Thank you!

you need to make an account with your downloaded itunes on your computer
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How to pay for subscription by skype credit?

How to pay for subscription by skype credit?
Skype clearly states on its site that it is possible however the actual option is nowhere to be found.

Hi,
Did you try to choose Skype Credit as payment option?
https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
If this option is not given and you have enough credit to cover subscription payment then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Get Subscription Using Skype Credit

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SkypeUserNL wrote:
When I reactivate my skypenumber I do NOT get an icon where I can select Skype credit that I just paid for, just credit card options
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Not all users can pay using Skype Credit. If the option isn't presented in the purchase flow it's not available to you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
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http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

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I have paid 10$ for Skype credit on the 22 of July and still haven't received it!
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angel7291 wrote:
I have paid 10$ for Skype credit on the 22 of July and still haven't received it!
How do I get a refund or the 10$ credit?
Hello
Your account shows that credit worth $10.00 was delivered successfully on July 22nd 2014. If you haven't received it please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype credit not authorized

I selected the option for suscription for burundi at 16.99 however somehow i got charged an additional 7$ for skype credit which i did not agreed to. Could i have that charge of $7 reversed back to the credit card? Thank you
Order numner is [removed for privacy] .. am not able to use your payment refund for as i keep on getting a message that the system is temporarly unavailable

mancini wrote:
I selected the option for suscription for burundi at 16.99 however somehow i got charged an additional 7$ for skype credit which i did not agreed to. Could i have that charge of $7 reversed back to the credit card? Thank you
Order numner is [removed for privacy] .. am not able to use your payment refund for as i keep on getting a message that the system is temporarly unavailable
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Hi. Not sure where the iPhone comes in (unless I have created this post in the wrong category -in that case, my apologies). I haven't mentioned what phone I use, but yes Android.
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Hi All,
I am facing an issue while creating an accounting document for the credit note created.
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While creating accounting document,
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First of all, I am not clear on your above statement as in normal circumstances, once you generate a credit memo, in bacground an accounting document will also be generated.
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Subscription for Skype Credit not showing

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