Subscription has been suspended

Hi,
 I got the following message " Your subscription has been suspended as you have exceeded your allocated free minutes. Your free minutes will start again on DEC 3, 2011"
I did new payment in Nov 30 2011 and subscription still suspended.
Thanks

Subscription minutes are reset based on first payment date & time. Your minutes will be reset today, but 19:34GMT as this is when it was purchased.
http://wwp.greenwichmeantime.com/
Recurring payment was taken on the 30th since recurring payments are taken always 3 days before in order avoid any possible delays.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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