Subscription help? Please

Hey everyone, I'm having trouble on Photoshop CS5.1 Extended for Mac, my subscription won't start for an unknown reason.
Please help, example is below. Thanks heaps.
For more information, if I click "Start Trial" or type in a serial, the result is the same.

http://www.adobe.com/ap/aboutadobe/contact.html
This looks like the number for NZ:
0 800 485 948

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