Subscription is not working even though it should ...

Hello,
my subscription for calls to Germany is not working, even though it is active. The number I dialed was supposed to be included in the subscription. What can I do now?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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After upgrading to Lion, Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

Ouch, if it is indeed damaged, then sadly you need to restore the whole danged huge OS!
Didn't used to be this way before Lion/10.7.
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

How much iphone 4s wifi chip cost?Still my 4s wifi is not working even though I already updated it to ios7. Thank You!!!..

How much iphone 4s wifi chip cost?Still my 4s wifi is not working even though I already updated it to ios7. Thank You!!!..

You cannot replace just the chip. If all of the various solutions suggested in Apple's support documents and here in these forums do not help, you will need to 1) take or send your iPhone to Apple for replacement, 2) pay to have an unauthorized third-party shop attempt repairs, or 3) attempt repairs yourself. The latter two options will void any further support from Apple.
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Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.

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Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails

Push notifications for specific apps not working even though the badge updates (Facebook, Google etc.)

So this has been happening for months now. I was expecting iOS 5 to fix it, but it hasn't. Push notifications for specific apps do not work. Some come through just fine, but Facebook and Google+ in particular don't work correctly. Facebook push notifications seem to work when the notification is generated from an action performed on a mobile device (ie: someone writes on my wall from another iPhone); if they do the same thing on the desktop, the notification doesn't seem to come through.
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I've checked and rechecked all notifiation settings for these apps. I've uninstalled and reinstalled them. I've called Apple support and they couldn't offer me any help. Does anyone have any idea what's going on here?
Thanks for your time.

I got an iPhone 4s and I'm experiencing the same problems. I used facebook messenger, and used to get the push notifications to that app, but now that i've deleted it I no longer get the messages directly to the facebook app.
I have push on in the mail settings and notification center for facebook are on as well. I also have push notifications on in the settings for facebook.
I've tried deleting the app and reinstalling, no fix. I haven't tried a hard reset yet.
So far, I figured out that it's not iOS or the facebook app, somehow it is a problem with my account. I logged into my wife's account on my iphone and her account is able to recieve push notifications to my iphone.
Any thoughts?

Media player will not work even though i have the plug in

Media player doesn't work when I try to watch a video even though I have the plug in. The website where i try and watch the video from is www.gbible.org It always worked perfectly until I got the new version of firefox
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Reset password using Apple ID
Section:
"To reset your OS X user password with your Apple ID
"http://support.apple.com/kb/HT4798
Reset Password using Recovery HD
OSX 10.6 Snow Leopard
Follow the instructions in the first and second boxes
OS X 10.7 Lion /10.8 MountainLion
Follow the instructions in the first and the third boxes.
http://pondini.org/OSX/Password.html
Note
Keychain http://support.apple.com/kb/TS1544

Second Gmail address log in will not work even though info is correct

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This started for me, too, in 4.0. Yet another cludge workaround is to hold the ctrl key down while you push on the link.
Hope this gets fixed properly soon. It's a pain.

My iPad messaging feature is not working even though wifi Internet access is strong--what's wrong?

I've been using messaging on my iPad as I travel internationally to chat with my family who have Apple products back in the U.S. but here in France, although I have strong wifi service, my messages won't send. The sending bar across the top stops abut 9/10 of the way across then eventually says "Not delivered!" in red. I also do not receive messages. I visited the Apple store in Paris and messaging worked just fine on their wifi. The wifi internet connection where i am staying is strong and messaging appears to be the only feature not working. What is going on and does anyone know how I can fix it? Thx.

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also, hp support assistant at the bottom of my screen has a red exclamation mark. and my norton security couldnt fix itself? whats going on!
This question was solved.
View Solution.

Hello Antoney805:
That is easy you have the same Internet Explorer as I do. Left click on the lock washer icon then select Internet Options. When window opens click on advance tab then click on Reset and then ok. You are all set now. It should restore the Internet Explorer to orginal settings. If that doesn't work for some unknown reason go to your control pannel some where you should be able to unstall programs on your computer. Internet Explorer is an update so you want to look for it in update section not programs list. Un install and down load a nother copy. http://windows.microsoft.com/en-us/windows/search#q=internet+explorer You have to unistall the corrupted one first. Other wise the down load page will say you have the latest version installed. frrw.

Black ink cartridge will not work even though new; photosmart 5510 d-all-in-one series

My printer has suddenly stopped printing properly. The black ink is no longer printing. I have tried 2 new cartridges and cleaned the printheads. Th black does not come out in the print quality diagnostic nor in any documents that I need to print. The printer is 2 years old. Is there anything I can do to get it to work?

HI,
Please follow this document for the issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425035&cc=us&dlc=en&lang=en&lc=en&product=506...
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Black ink cartridge will not work even though new; photosmart 5520 e-all-in-one series

My printer suddenly stopped printing properly. The black ink is no longer printing. I changed the cartridge, thinking it might be defective. I have cleaned the printheads several time, reset the cartridges etc. and the ink still does not come out in the print quality diagnostic nor in documents that I need to print. The printer is 2 years old. Is there any other things I could do to get it to work, before I go and buy a new printer????
Any suggestions would be appreciated.

Hi L_C54,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5514, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Iphone 5 its 3g not working even though its enabled how can i fix this?

My 3G network cut out and refuses to come back. I've reset everything, reset the phone, turned on airplane mode, turned off airplane mode, held in the power and home button to reset, then tried just resetting it, did it through itunes, everything....NOTHING is bringing my 3G network back however i but my nano sim card in another phone it works with the 3G network it seems to be from the phone. what the heck do i do?

Here's some more troubleshooting;
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http://support.apple.com/kb/TS1538
2) iPhone not appearing in iTunes -
http://www.apple.com/support/iphone/assistant/itunes/

HT4528 Apple Id Password not working, even though I have reset it numerous times. It says my password is invalid, but I know it is not.

My apple id works when I log in on the computer, but not on my phone. I cannot update my phone because it says my apple id is invalid, but it is not.

What EXACTLY is the message you're getting? If it says that ID can't be used to activate the phone, you have to use the same iCloud ID you had previously used to set up Find my iPhone. It's called Activation Lock. It's an anti-theft feature.

Kerberos not working even though all setup

okay, I am at my wits end. I setup DNS on the server first, both forward and reverse, pointed the server to itself, did a check all was fine, setup OD it auto populated correctly and setup just fine, however I am having a problem authenticating against Kerberos.
DNS:
Forward:
enterprise:~ root# nslookup enterprise.ahblawyers.com
Server: 192.168.1.100
Address: 192.168.1.100#53
Name: enterprise.ahblawyers.com
Address: 192.168.1.100
Reverse:
enterprise:~ root# nslookup 192.168.1.100
Server: 192.168.1.100
Address: 192.168.1.100#53
100.1.168.192.in-addr.arpa name = enterprise.ahblawyers.com.
/var/db/krb5kdc/kdc.conf file:
## This file autogenerated by KDCSetup from (null) ##
[libdefaults]
default_realm = ENTERPRISE.AHBLAWYERS.COM
[kdcdefaults]
kdc_ports = 88
kdctcpports = 88
[realms]
ENTERPRISE.AHBLAWYERS.COM = {
kadmind_port = 749
max_life = 10h 0m 0s
maxrenewablelife = 7d 0h 0m 0s
masterkeytype = des3-hmac-sha1
supported_enctypes = des3-hmac-sha1:normal arcfour-hmac-md5:normal des-cbc-crc:normal des-cbc-crc:v4
acl_file = /var/db/krb5kdc/kadm5.acl
admin_keytab = /var/db/krb5kdc/kadm5.keytab
database_name = /var/db/krb5kdc/principal.ENTERPRISE.AHBLAWYERS.COM
keystashfile = /var/db/krb5kdc/.k5.ENTERPRISE.AHBLAWYERS.COM
[logging]
kdc = FILE:/var/log/krb5kdc/kdc.log
admin_server = FILE:/var/log/krb5kdc/kadmin.log
/Library/Preferences/edu.mit.kerberos file:
# WARNING This file is automatically created, if you wish to make changes
# delete the next two lines
# autogenerated from : /LDAPv3/127.0.0.1
# generation_id : 578582659
[libdefaults]
default_realm = ENTERPRISE.AHBLAWYERS.COM
[realms]
ENTERPRISE.AHBLAWYERS.COM = {
admin_server = enterprise.ahblawyers.com
kdc = enterprise.ahblawyers.com
[domain_realm]
.ahblawyers.com = ENTERPRISE.AHBLAWYERS.COM
ahblawyers.com = ENTERPRISE.AHBLAWYERS.COM
[logging]
admin_server = FILE:/var/log/krb5kdc/kadmin.log
kdc = FILE:/var/log/krb5kdc/kdc.log
/etc/hosts file:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
192.168.1.100 enterprise.ahblawyers.com
/etc/resolv.conf file:
search ahblawyers.com
nameserver 192.168.1.100
But here is the output from kinit:
enterprise:~ root# kinit ######@enterprise.ahblawyers.com
Please enter the password for ######@enterprise.ahblawyers.com:
Kerberos Login Failed: Cannot resolve network address for KDC in requested realm

okay so I changed the kdc file back to what it was, but it still doesn't work :
## This file autogenerated by KDCSetup from (null) ##
[libdefaults]
default_realm = ENTERPRISE.AHBLAWYERS.COM
[kdcdefaults]
kdc_ports = 88
kdctcpports = 88
[realms]
ENTERPRISE.AHBLAWYERS.COM = {
kadmind_port = 749
max_life = 10h 0m 0s
maxrenewablelife = 7d 0h 0m 0s
masterkeytype = des3-hmac-sha1
supported_enctypes = des3-hmac-sha1:normal arcfour-hmac-md5:normal des-cbc-crc:normal des-cbc-crc:v4
acl_file = /var/db/krb5kdc/kadm5.acl
admin_keytab = /var/db/krb5kdc/kadm5.keytab
database_name = /var/db/krb5kdc/principal.ENTERPRISE.AHBLAWYERS.COM
keystashfile = /var/db/krb5kdc/.k5.ENTERPRISE.AHBLAWYERS.COM
LKDC:SHA1.485A63A057FF8BD3DA6BDBA1962A00F7F404CB11 = {
kadmind_port = 749
max_life = 10h 0m 0s
maxrenewablelife = 7d 0h 0m 0s
masterkeytype = des3-hmac-sha1
supported_enctypes = des3-hmac-sha1:normal arcfour-hmac-md5:normal des-cbc-crc:normal des-cbc-crc:v4
acl_file = /var/db/krb5kdc/kadm5.acl
admin_keytab = /var/db/krb5kdc/kadm5.keytab
database_name = /var/db/krb5kdc/principal.LKDC:SHA1.485A63A057FF8BD3DA6BDBA1962A00F7F404CB11
keystashfile = /var/db/krb5kdc/.k5.LKDC:SHA1.485A63A057FF8BD3DA6BDBA1962A00F7F404CB11
[logging]
kdc = FILE:/var/log/krb5kdc/kdc.log
admin_server = FILE:/var/log/krb5kdc/kadmin.log

Black ink cartridge will not work even though new. HP3520 Deskjet

I have changed to a new HP black catridge (364) and done different procedures for cleaning etc.
Still no black print.

As this is a 3520 I'd advise calling HP Phone Support, regardless if you're out of warranty, as you may require a replacement printer. Can you please let us know how you get on?
Thanks
Ciara
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Subscription is not working even though it should ...

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