Subscription- is there a wait period before use?

Just purchased my subscription, and it states I have zero left (please upgrade)- I am logged into the associated account- on line chat states there is a 24 hour wait period, did I miss something on the site that states this- wait period?

Hi, rdmartinez.
I apologize for the issues you're having. I see in our customer support system that you've been in contact with Adobe Support over the last few days. Please let us know if you still have any open issues.
It looks like you ordered the following with your [email protected] email address:
1/18 - Ordered and then cancelled the ExportPDF service.
1/19 - Ordered the ExportPDF service again.
So my records show that you should be able to use the ExportPDF service when you log in with your above email address.
Again, please let us know if you're still experiencing any issues.
Dave, Adobe

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