Subscription just renewed & CC app logged me out!

I'm a new subscriber to the CC Photography package and all has been well for my first month. I noticed yesterday that Adobe had billed my account for my first monthly renewal as expected, but today when I logged in to my Win7 PC and started working in PS the CC app suddenly logged me out, losing all my update history. Logged back in again with no problems (other than no longer having any history of installs and updates), but the next time I rebooted the PC I had again been logged out (this happened three times in succession).
I think I may have now resolved this by deleting the db file in the OOBE folder as advised elsewhere in this forum, although I can't he certain until I next log in to my PC tomorrow.
My question is, does this happen often to other CC customers? Seems rather an inconvenient hassle to have to jump through hoops on a monthly basis...
M

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Similar Messages

I sign out of my imessage and i tried logging back in and it keeps saying my password incorrect but i know for a fact im using my right password i dont what to do its just not letting me log in

I sign out of my imessage and i tried logging back in and it keeps saying my password incorrect but i know for a fact im using my right password i dont what to do its just not letting me log in

Updating Snow Leopard won't help. You need to Upgrade OS X to Lion or higher if your system will support it. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion and Mavericks requirements are the same, and are shown here: http://support.apple.com/kb/HT5842.
If you can run Mavericks, you can download a free upgrade from the Mac App Store. If your system can only run Lion, or you need Mountain Lion rather than Mavericks for software compatibility reasons, youcan contact the online store at the number shown at the bottom of this page and purchase a redemption code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you should be aware that PPC programs such as AppleWorks will not run on Lion or above. You may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table.

TS1702 Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Ios8 apps logging out

Since I updated my iPhone5 to ios8, my apps log out completely when I press the home button.
For example, I have a store-card app on my phone. It used to stay logged in all the time. Now, every time I press the home button I am logged out of the app completely and have to re-enter my email address and password.
Also, with myfitnesspal, I used to be able to start inputting a recipe and toggle to Safari to get details then go back in and complete the data entry in MFP. Now, when I toggle out of MFP, I am logged out of the app and when I go back in I am taken to the home screen rather than the last screen I was working on.
I have noticed the same thing with a bunch of different apps. Is this just the individual apps that need to update to be compatible with ios8 or is my phone glitchy? (I just downloaded MFP's new ios8 update but the problem persisted).
Anyone else encountering this?
Any fix ideas?

Not sure about FB if you can log out or not (don't use it myself) but for the native Mail app you really can't log out of your account. All you can do is delete the account (which is a pain to re-do each time) or go into settings and simply disable the Mail portion of the account (but someone knowledgeable enough could simply turn it back on).
The other option is to set a passcode for your iPhone and/or not let others use your iPhone, or not use the native Mail app for your Comcast mail, use Safari instead.

My iPad was logging me out so I have reset it - I cannot log into iCloud now and also my login for app updates defaults to an incorrect email address can anyone suggest how to re configure

My iPad was logging me out so I have reset it - it retained all apps but I cannot now log into iCloud and when downloading apps it defaults to the wrong email details so the iPad doesn't recognise it to update - can anyone suggest how to resolve this

Have you attempted to access your Apple ID through iforgot.apple.com ?
If you have access to the internet, you should be able to go through the process of resetting your Apple ID password via security questions or email.
Assuming that you use the same Apple ID for iCloud and the iTunes/App Stores, resetting your password may help you log back into iCloud and the iTunes/App Stores.

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version.

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?

Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!.

I just renewed my subscription to convert a Word document to a pdf. Your sales department told me there was a hold up in confirming the purchase. I need to do the conversion now. In fact, if it had worked, I would be done now.

I just renewed my subscription to convert a Word document to a pdf. Your sales department told me there was a hold up in confirming the purchase. I need to do the conversion now. In fact, if it had worked, I would be done now.
[private information removed by moderator]

Hi bobbij,
I'm sorry to hear there was a holdup with your order. Have you been able to access your subscription yet? If not, and you're on a time crunch, you could get the job down with Acrobat. You can download a free 30-day trial from http://www.adobe.com/products/acrobat.html.
Best,
Sara

TS1424 I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

PC App logs out in the midst of a game download... :( WTF!?

Hey there,
I've never used Best Buy's online store to buy anything but this time I thought I'd try it since Steam kept refusing to accept my payment. I'm about 30% into my XCom Enemy Unknown download, however, it has occurred to me that the PC App has a nasty tendency to log you out and hence suspend your download. That is unless you are not actively staring at its interface until your download finishes. This has occurred twice in the last hour and thirty minutes and I can't say that I'm exactly pleased about this. Tell me I'm crazy but I think that this is ABSURD! My download is not going to be done for hours, which is OK, but do I really have to have the fugly PC App screen up in front of me the whole time? Can't I do other things on my computer while my game's being downloaded without having to frantically switch over to the PC App to make sure it is indeed downloading my game and NOT in the logout state?
I would appreciate that something is done about this issue.
Cheers,
Dre

but is failing for a White Macbook (running Snow Leopard 10.6.8)
Launch iTunes. From the menu bar click Store / Authorize This Computer.
Try again.

I purchased an auto-renewing magazine subscription through a Newsstand app on my iPad. I have downloaded the iPhone version of that app. Can I now read the magazine on my iPhone, too, without having to purchase another subscription to the same magazine?

I purchased an auto-renewing magazine subscription through a Newsstand app on my iPad. I have downloaded the iPhone version of that app. Can I now read the magazine on my iPhone, too, without having to purchase another subscription to the same magazine?

What does the description for the magazine and/or the magazine's website say ? Some allow you to download on more than one device, but some magazines/newspapers only allow you one download of each copy.

My Phone Just Shuts Off and won't come back on unless hooked to a power source. I've got all the updates and all apps are closed out.

My Phone Just Shuts Off and won't come back on unless hooked to a power source. I've got all the updates and all apps are closed out.

Most likely a bad battery.

I just renewed my subscription (today, at 24:30 am), but so far I could not use the program (4:37 pm are). I tried to call in the support numbers, but no one answers. When I try to re-download the program, nothing happens.

I just renewed my subscription (today, at 24:30 am), but so far I could not use the program (4:37 pm are). I tried to call in the support numbers, but no one answers. When I try to re-download the program, nothing happens.

Hmmm, odd. Take a look at the "correct answer on at this link: Re: "Renew your Subscription" This Adobe help link too: Sign in, activation, or connection errors | CS5.5 and later
If that doesn't help you will need to contact Adobe directly: Contact Customer Care 1 (800) 833-6687
Benjamin

I can't renew a expire Illustrator CS Subscription month to month my credit card date expire i just renew but is still suspend

I can't renew a expire Illustrator CS Subscription month to month my credit card date expire i just renew but is still suspend

Moving this discussion to the Adobe Creative Cloud forum.
A3f if you are facing a billing issue with your account please contact our support team directly at Contact Customer Care.

I'm just wondering when IOS7 will come out for Ipod 4th gen. because half the free apps need the new IOS!!

I'm just wondering when IOS7 will come out for Ipod 4th gen. because half the free apps need the new IOS!!

Some apps have older versions available.
Try this if you want an App that says you need iOS 7 or later:
Go to iTunes on a computer or on a device running iOS 7 and find the app you want and download it using your Apple ID and password.
Now go back to your iPod Touch Gen 4 and go to the App Store and tap updates at the bottom right, then tap Purchased at the top. Find the app on the list that you just downloaded on the computer (or other device) and tap the cloud to download it. If it has an alternate version available that is compatible with your iOS, it will prompt you and allow you to download that.
Source: http://support.apple.com/kb/ht5919

Late re newing my iOS Developer Programme membership. Consequenly my app has dissappeared from the store. Have just renewed but not sure if the app will reappear. Anyone else been in a the same silly situation as me?

I've made a silly error and not renewed my iOS Developer Membership.
Consequently my iPhone app has disappeared from the store.
I've just renewed my membership.
Will my iPhone app re-appear in the store?
Or will I have to re-submit.
Anyone else done anything equally stupid?
If so then any advice welcome.
Cheers

This is the user to user tech support forum. This is not the developer's forum, which is where you should be asking this question.

Subscription just renewed & CC app logged me out!

Similar Messages

Maybe you are looking for