Subscription not active although I paid

hi i have a problem i bought 400 min to call iran but i can't see it in my account
i sent you on your facebook page as a message but i didn't get any reply
can you please check that for me ??

Please visit the link below for possible answers;
https://support.skype.com/en/faq/FA10416/why-isn-t-my-subscription-working
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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3 Months 800 minutes UIndia subscription not activ...

Ihaveprevious Subscription ended on April1st and due to some payment issues it was not renewed automatically. Now I subcribed for a new subscription today and it is not active yet. Its still showing my renewal date as 25th April but my subscriptin end date as 22nd July, which is exactly three months from today. There is some problem and I request you to please do the needful for the same ASAP

Hello and welcome to the Skype Community.
Your Subscription will allow you to call within your Subscription coverage for a total of 800 minutes per your billing monrh. Any unused minutes are not carried over to your next billing month.

Subscription not active

hello all. my subscription to india 800 hundred minutes. minutes are over. i bought new subscription of 800 minutes it will not active. and another time i bought new 120 minutes subcription it is also not active . it is showing in subcription bar. call not working. please help

Tiwoblo wrote:
I purchased a 60 minutes 3 month subscription to nigeria for £4.42 today. I received an email stating thay my order has been delivered. I can also see order in my purchase history, however i am unable to make calls.
Hello and welcome to the Skype Community.
Your account shows that the transaction today wasn't a new Subscription purchase. It was the renewal of your monthly Subscription which you took out on April 6th 2015. You have used your full 60 minutes allocation for your current billing cycle and the next 60 minutes purchased today will be added to your account on May 7th 2015.
Please note that your billing cycle starts on the 7th of each month.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscription not active still

My subscription amount every month deducts on 23rd and subscription gets activated only after 26th even my earlier subscription minutes are used completely..
I am actually stuck and even after paying, I cannot use my Skype subscription. This is really disgusting..there should be some way to prepond the subscription date so that a person after paying can enjoy talking continuously..

Well I'm no expert but after having similar problems myself I try my best here to help I suppose the system works similar to a cell/mobile contract mins renew on a set date each month. Yes I agree with you there should be a simple motion set in place so if you use your mins then you shall be able to make an early repayment as where mins is concerned the only thing I can suggest is perhaps buy some credit to use as a back up so it's there as emergency, buy the skype unlimited package which I must say is a little dear up front but in the long run u save a little bit or maybe perhaps contact customer support. I hate to divert you there because countless times since Microsoft took over the system is absolute garbage if you ask me but they are the only guys that can ultimately get things done on here all you may receive is advice and directed to the scrutiny of the devil spawn of Skype customer support I hope you get your problem solved sorry I can not be of any help
Adam.k

Re: Subscription not active

hi, i am having the same issue. i have purchased an unlimited worldwide and have a free 1 month trial. It shows up on my account as this sub is active. However when i try to call it says that i need to buy credit or take out a sub. i am going around in circles trying to solve it.
Solved!
Go to Solution.

cazie1 wrote:
hi, i am having the same issue. i have purchased an unlimited worldwide and have a free 1 month trial. It shows up on my account as this sub is active. However when i try to call it says that i need to buy credit or take out a sub. i am going around in circles trying to solve it.
Hello
You have a totally different issue.
Your account shows that you are calling a cellphone in Ireland. Please note that only calls to landlines in Ireland are included in the Unlimited World Subscription.
Check your coverage carefully.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My subscription was cancelled although I paid for ...

I renewed my monthly subscription, and just after doing that, instead of receiving an automatic message confirming the payment, this is the message I received:
Your subscription has been successfully cancelled
We are sorry to hear that you will no longer be using our subscription service. We hope you enjoyed using it.
Your subscription will terminate at the end of the current billing period, which is on Oct 12, 2012.
Possible reasons why your subscription will be cancelled are:
1. You cancelled the subscription yourself.
2. You are using PayPal for your subscription payments, and either the credit card linked with your PayPal account is no longer valid (for example, it has expired), or you have cancelled your billing agreement with Skype on the PayPal website.
No further payments for the service will be charged until you pay for a new order.
The point is: 1) Since my first subscription, I pay with a credit card not Pay Pal. 2) I have credits in my bank account, so I cannot understand why I received the message above 3) There has been already a debit in my card and I even have a receipt from Skype; so why does the message from Skype say that I've cancelled my subscription?
Regards

I also received this message and I have plenty enough skype credit. Skype please renew my subscription.

Office 365 Developer Subscription from my MSDN subscription not activating

Hi,
I have a "Visual Studio Ultimate with MSDN" subscription. As part of the subscription is the bundled "Office 365 Developer Subscription". I tried to activate the subscription 3 months ago but it failed with some temporary error. Now if I
try to reactivate the subscription, it says
"It’s no longer offered by Microsoft.
You’ve already tried this service. You can sign up for a trial only once.
The beta or trial you’re requesting has expired.
The promotion code has already been used."
How do I avail the benefit of the subscription?
Thanks & Regards,
Abhay S
http://www.bushel.in

Hi Cindy,
I have already called the support helpline there 3 times and it was of no use. (My company is based in India and our experience for MSDN support here hasn't been that good compared to US support).
I got to this forum here via link on "MSDN TroubleShooting and Support" page (http://msdn.microsoft.com/en-in/hh361695.aspx)
Anyway, I see that this is not the right place, I will look elsewhere.
Thanks
Abhay S
http://www.bushel.in

Creative suite 5.5 subscription not activating any more. Keeps on saying "check internet connection"

For last 2 days I'm not able to activate/work because of this error. Tried to activate it on another PC but still get this error!!
No more phone support for Creative suite so read the support page for any possible solution. Also checked my hosts file but found nothing unusual.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Subscription not activating & duplicate

I have subscribed to creative cloud and also purchased annual subscription for the Illustrator. However it doesnt show a product in my list and also keeps saying trial expired. So i purchased again and now in my login it shows i have two subscriptions for the same thing but cant activate as i dont have any product key. can you advise what to do and how to cancel one.

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Help, I paid but account has not activated. Talk to tech, someone was suppose to get back to me but no one has. What do I do-massively frustrated

Help, I paid but account has not activated. Talk to tech, someone was suppose to get back to me but no one has. What do I do…massively frustrated

Check your account page to see if your subscription is listed https://www.adobe.com/account.html
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

HT4943 I paid to subscribe to Ski Mag and Ski Racing but neither subscription has ever updated beyond the first issue. Subscription is active but there never is a new mag...

I paid to subscribe to Ski Mag and Ski Racing but neither subscription has ever updated beyond the first issue. Subscription is active but there never is a new mag...
They got the money but there is no monthly subscription and it says the subscription will expire in Feb!

Hello ISXDesign,
Thanks for the question, and welcome to Apple Support Communities. I understand that you are having issues redeeming a subscription that you have paid for. The best option will be to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Monthly subscription still not active after 24h

what do I have to do to get my subscription become active? I have payed, everything ok (it says that my subscription is valid), but Adobe Flash CS6 says that is has expired!! I am correctly logged in with my ID.
Please help Adobe! Buying online a subscription means: I want to use it now, not tomorrow!

Sign in or activation errors
For anything else contact support directly by phone, web chat, Twitter, Facebook...
Mylenium

I am going to the usa this week. although I have a Rogers sim card inserted into my ipad I have not activated it. I don't want to incur roaming charges by activating it and taking it to the usa. any advise,

I am travelling to the usa for 10 days soon, I wish to take my ipad, my hotel doesn't have free wireless. I have a Rogers sim card inserted by the Apple store, but I have not activated it. I don't wish to activate it to use in the states because of roaming charges. any suggestions.

If available in the USA, get a pre-paid micro-SIM card for the iPad and use the cellular network there.
It might be enough for 10 days (check what is available and connection rates) and could serve you again for a future trip to the USA.

I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

Maybe look at this thread:
Create Outlines greyed out when using a certain font

The code you entered is invalid. Please try again. I bought the card at my school book store today and the code is not activating. Paid almost $250 for this I need this to activate.

I bought the card at my school book store today and the code is not activating. Paid almost $250 for this I need this to activate. It is for Adobe Creative Cloud 12- month prepaid membership. The card says it is windows and mac compatible and I am using Windows. It is Student and Teacher Edition and I am a student. I also have light room 5 which was purchased the same way and it works.

Hi johnashton07,
We have noticed that some of our customer's tends to miss-type the code as there is a bit of confusion around the font of the redemption code.
Common miss-type issues found are mentioned below.
Zero(0) - letter "O" as in Oscar.
Five (5) - Letter "S" as in Sam.
Two (2) - Letter "Z" as in Zolo.
Kindly try replacing these characters and please revert to the PM.
Thanks,
Atul Saini

Subscription not active although I paid

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