Subscription not being renewed despite payment bei...

Hi all.
One of my subscriptions has not been renewed. It clearly states that it should be renewed on the 17th, payment was taken on the 15th and it is now the 18th with no subcription renewal. I have attached an image which displays this.
I have lost one days worth of very important phone calls and unless there is some clear reason why it has not been renewed I would like reimbursement for the days subscription missed.
Also, I realise that this will make little difference, but it is totally unnacceptable to not have telephone support for such a widely used service, Apple has phone support as does every other large company. In the eyes of every consumer using Skype the only view and impression we are left with is one of cheapness and money skimming at the expense of customers satisfaction.
Kind Regards,
Jwmutlow.
Attachments:
Skype issue.png ‏29 KB

I think you may need to contact customer service regarding the issues with your subscription. Just open the link pasted below to see the instructions on how to get in touch with customer service. At the moment, Skype is only offering support via email (webform) and live chat (for premium/selected members)
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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