Subscription not renewed by the desired date

I have a monthly subscription which was supposed to be renewed today i.e. Aug 13, 2011. Payment for the same was already done 10days back and the same is reflected in purchase history. However, the minutes haven't been added yet. How do I get this rectified?

Your minutes were reset 17:13GMT and your account should confirm it: https://secure.skype.com/account/
If you still can't make calls please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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    =================
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