Subscription paid but I am still asked to get Skyp...

I have paid for subscription monthly and I am able to call landlines or mobile with my ipad but I can't make a call with my macbook pro, each time I try to make a call with my macbook I am told to "get Skype cridet" to call the numbers.  Could you help me please? Many thanks.

Get in touch with support (by web chat on weekends). Maybe there is an issue with processing your payment.
Mylenium

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    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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