Subscription payment for Skype Credit

Hi,
I wanted to pay for subscription from Skype Credit but I couldn't. I have enough money for it. All the time it shows me the form with bank card info after that I stoped.
Help me, please.
Thanks.

Hello and welcome to the Skype Community.
SkypePro was the forerunner of Subscriptions and was discontinued except for existing subscribers of which you were one so you were receiving the service.
Effectively SkypePro provided free calls to a number of countries but was restrictive compared to the present range of more flexible Subscriptions.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Subscription asking for skype credit for local num...

I've had occasional issues with skype telling me I need skype credit for a number I don't need credit for and then sometimes it works and sometimes not (this is my parent's phone number I call all the time, so it's not an issue of location). I just upgraded to new version of skype so maybe the new mac software has a glitch I need to figure out? Please tell me how to call out with subscription so it will stop asking for skype credit. I get automatically billed monthly, I barely make any calls, there's no reason it shouldn't be working, I've had this subscription for years. Thank you!

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I used my credit card to pay for skype credit but ...

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I paid for Skype credit and haven't received it

I have paid 10$ for Skype credit on the 22 of July and still haven't received it!
How do I get a refund or the 10$ credit?

angel7291 wrote:
I have paid 10$ for Skype credit on the 22 of July and still haven't received it!
How do I get a refund or the 10$ credit?
Hello
Your account shows that credit worth $10.00 was delivered successfully on July 22nd 2014. If you haven't received it please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Paid for skype credit but can't even use it

Hi.I paid for skype credit over the weekend but I am yet to make one call. My Internet is excellent so I don't know what the problem is. However when it starts to connect my service bars disappear at the top of my phone. This is very frustrating as I had a number of people to ring and I'm yet to make one call successfully. It just says "connecting" and then ends. Can someone please help me resolve this issue , if not can you please arrange a refund. Thank you.

Hi. Not sure where the iPhone comes in (unless I have created this post in the wrong category -in that case, my apologies). I haven't mentioned what phone I use, but yes Android.
It doesn't call any numbers whatsoever, saved or unsaved on my contact. I haven't tried groups. Don't have any groups on my contact.

Do I have to pay for Skype Credit on automatic rec...

I already have skype credit and would like to have skype number in Sweden.
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Post transferred from blog article; subject/title edited accordingly.

hi

Subscription for Skype Credit not showing

Hello,
I subscribed to skype credit before and then after one of the patches awhile back it shows me that I have no subscription but when I go to skype options it says I have auto recharge enabled. However, it doesn't recharge automatically when it falls under the credit threshold it set up; I have to do it manually. I've tried disabling then re-enabling auto recharge but it still shows "No subscription" on my skype window. Also, my CC is up to date and works when I manually recharge it
Any advice on this?

Hi,
Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
Based on your call history, you might be interested in the following subscriptions:
http://www.skype.com/intl/en/prices/pay-monthly/#SA
For comparison the rates when calling with Skype Credit:
http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

Duplicate Payment for Skype Number?

I subscribed for skype online number on 10/31/2014 . You charged my account on 11/03/2014 in the amount of $30.48. On the 12/31/2014 you charged my account again for $30.00 for the same number again. I called my bank that you are charging me twice for the same number. I disputed the second charged that was made in the amount of $30.00. Can you please explain why you charged me $30.48 0n 11/03/2014.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Hi, Colorboy, and welcome to the Community,
To clarify: the $30.48 charge on October 31st 2014 was for renewal of your Unlimited US & Canada 12 months subscription. The $30.00 charge on December 31st 2014 was for renewal of your Skype Number for a 12 month term.
As you reported one of these charges as fraudulent, you will need to contact Skype customer service to restore access to your account. Any time a charge is reported as fraudulent and a credit card charge-back is processed, the Skype account will be suspended as an effort to eliminate future fraudulent charges.
Regards,
Elaine
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Subscription, automatic recharge, Skype Credit, mo...

I have found some answers on these questions, but they were separate. I have a question which includes them all. I have subscribed with 2 accounts to call landlines in Brazil (60minutes per month). Because I have paid for full year, I got 15 minutes bonus per month. I was hoping that after I have used my minutes, I would get some kind of notification. When I logged into my account I have noticed that I have spent 83 min but not to worry because I will get some Skype credit (under fair usage... etc). I was little bit confused with automatic recharge option and Skype credit option.
My questions are:
1. How can I set up my subscription to have ONLY minutes I have subscribed to (60+15) so that I don't have to worry about additional charges on my credit card?
2. Is my monthly cycle from the date I paid or it starts 1st of every month?
Thank you!

Hi,
Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
Based on your call history, you might be interested in the following subscriptions:
http://www.skype.com/intl/en/prices/pay-monthly/#SA
For comparison the rates when calling with Skype Credit:
http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

Charged twice for skype credit reload

Hi, I reloaded my Skype credit with $35 and it didn't seem like it was going through the first few times I tried so I did it until I knew it had gone through. Turns out it loaded twice instead of once. I don't need that much credit especially since the expiry date to use it by wasn't extended along with the purchase so there's no way I'll be able to use it all by the time it'll expire. Who can I contact about either refunding one of the transaction or to extend the expiry date by another year or so??
Looking forward to your response.
Thanks

to request for a refund of your second payment, you may need to contact customer service -
How to Contact Skype Customer Service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

I want to make refund for skype credit

Dear Sir, i am skype user ([Removed for privacy]) i want to ask about my skype credit why it will auto recharge from my credit card? i was disable it already..... It make me very trouble...i want to ask for refund but i cannot contact for customer service....

If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I have pade for skype credit yesterday and the amo...

I downloded skype yesterday and paid for its credit. My amount was deducted twice from my account but still its its not working? It still shows zero balance and i am un able 2 make calls.

Hi,
Regarding your purchases yesterday, please refer to the private message I sent. You can find the link to your mailbox on the top right of the community.
After each purchase, Skype sends notification email to your primary email address which will confirm if the purchase is successful or not.
I'd recommend that you check your primary email address right after your purchase for confirmation. You will also see the product on your account page when you sign in on the website. For more details, please check your purchase history:
https://support.skype.com/faq/FA36/
Did my reply answer your question? Mark it as a solution to help others, Thanks.

I paid for Skype credit but it show zero

I made purchase of Euro 10 for the Skype credit, but my Skype credit show zero, pls assist.

Here are some things you can do -
https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Charged twice for skype credit

Today i was charged twice when i bought skype credit. I went to customer support page but i am not able to chose my country (bosnia and herzegovina) so i chose austria instead.
Niw i am waiting for response.

Got charged twice on 11/30, please refund.
Also, why is that we cannot contact skye directly, why should it take me 2 hrs to find out that there is no direct link to customer service. This is just unprofessional.

Submitted Double Payment for Skype Number

I inadvertently submitted a duplicate payment in the amount of $60 for a 12 subscription for one Skype number. Payment #1 was marked accepted, Payment #2 was marked as "pending." I would like to cancel the second payment because it was made in error; my intention is to purchase only one Skype number for one 12-month period. No more, no less. Please cancel payment number 2 in the amount of $60 ASAP. Please confirm that this has occurred by e-mailing me at [Removed for privacy]. Thank you. /s/ Peter aka [Removed for privacy]

Hi, Hotdoc90210, and welcome to the Community,
As I understand the protocol, a pending payment will not be processed. Please contact Skype Customer Service to be sure - and to request confirmation that the pending payment be cancelled.
You will need to contact Skype Customer Service directly (clicking on the blue link, above, will take you to the directions to do so) as our Community Guidelines remind us the Community is not a branch of Skype Customer Service and can not act upon support requests posted here on this public website.
https://support.skype.com/en/faq/FA288/what-is-the-status-of-my-order?
"If you require further information about your order status – for example, why an order was cancelled or refused – please contact Skype Customer Service."
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Subscription payment for Skype Credit

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