Subscription problems

Well I have added a new subscription family with 1 month, 6 month and 1 year in-app subscriptions. The 6 month subscription isnt working correctly.
The 6 month states "6 month subscription for (null)" - I have deleted this from iTunesConnect thinking it would disappear. It has not.
Do i need to edit the DPS App Builder with a new 6 month ID and re-submit a new build?
How do I fix this?

Hi Bob, my client (a small publisher) want to place in newstand 3 different retail product:
1- retail magazine standard (8 issue)
2- retail magazine special number (4 issue)
3- retail monographs (4 issue) 2 languages
He ask me if is possible use 3 different type of subscription (1 dedicated to retail magazine, 1 dedicated to retail magazine special number, 1 dedicated to retail monographs). Can i do this in iTunes? Or i can only use only 1 subscription for all?
The problem could be also that retail monographs are in 2 languages - the user would subscribe only his language subscription.
What is the best way to do this?
Many thanks again.
F

Similar Messages

  • Creative cloud subscription problem

    I have just purchased Creative cloud
    I can install programs only as trials.
    Adobe app manager is showing try at almost all programs
    I have chated with some adobe reps but they could'nt solve the problem
    Any ideas?

    FLo67 if you choose the option to License this Software and enter your Adobe ID, tied to your Creative Cloud subscription, what happens?  You can find more details at http://forums.adobe.com/message/4592768#4592768?promoid=KBHJO.

  • IPhoto - MobileMe gallery subscription - problem with password-protected

    I am having a peculiar problem with subscribed galleries from MobileMe in iPhoto 08 and iPhoto 09. For galleries that have password-protection enabled, the full URL of the gallery subscription feed is pulled through as the Subscription title instead of the gallery title.
    For example "http://gallery.e.com/ACCOUNT-NAME/XXXXXX/?webdav-method-truthget&depth=infinit y&feedfmt=atom....
    This doesn't occur for public MobileMe galleries. The title of the gallery comes across and the URL of the subscription is hidden.
    Anyone having similar problems? Local Genius Bar couldn't help and assumed it was just a bug, but it doesn't seem to be typical of Apple.
    As an aside, it would also be nice to have these feed subscriptions behave similarly to the way RSS subscriptions work in Mail, with the ability to select how often the feed is queried and indicate the number of new items. This would alert users of changes to feeds.
    Joe

    Upon further research, it appears that this problem occurs when publishing from either iPhoto or Aperture to MobileMe. The problem seems to be when a gallery is published and one chooses not to have the gallery appear on the main gallery page (hidden). It seems to have nothing to do with whether or not one protects the gallery with a password.
    So, Apple, if you are listening, can you provide any information on how to have the title of the gallery come through when subscribing using iPhoto while at the same time not listing the gallery on the main MobileMe gallery page? This seems to be a fixable bug.

  • Newsstand subscription problems

    I have a problem with one of the subscriptions @ newsstand, the store won't connect. The funny thing is that there are no problems with other subscriptions or restoring the older issues of the same magazine bought before the subscription. I am looking for a way to contact apple so they could cancel the purchase 'cause I cannot use the subscription anyway. Anyone's got an e-mail address or something.
    And yes, tried to reload and reinstall the app many times.

    You can contact the publication for information about your subscription or contact iTunes Store Support Team.
    http://www.apple.com/emea/support/itunes/contact.html

  • Skype India subscription problem

    Dear Skype Team,
    I am using Skype India Subscription 2500 Mins last two months.
    First month it is working Fine.
    So, I recommended Skype to my friends. but from last months Skype subscription is not working fine. Every Two Minutes automatically disconnecting the call. and lot of time there is a problem with Voice.
    Im trying to chat with your Live support also but they are also not responding.
    Today my subscription is going to Finish. If u try to Solve the problem today i will continue with skype. otherwise i will delete my account and my friends account from skype. and i will advise my friends to cancel the subscription from skype due to non responding and Voice call problem. My friends also having same problem in voce calls.Everyone is blaming me due to skype is recommended by me.
    Waiting for your valuable reply 
    Regards,
    Suhamsuhail

    ear Skype Team,
     I am using Skype India Subscription 800 Mins from yesterday (7/10/14) voice clarity very nice but every 2 minute automatically disconnceting tha call.then again i call same problem. i don't what problem with me. i'm using samsung s4 active. first time i purchase skype calling credit.
    please help me any one knows about this problem.
    live support i don't know how to contact. 
    thanks and best regards.

  • TS1702 How do I get iTunes to look into a subscription problem. Twice now my Times of London subscription has vanished on the 27th of the month. Not recognized so I cannot get into the newspaper even though I have 3 more days to go, and have automatic ren

    Reporting a problem from my bill just gets me sent around in circles. This has happened before last month, and seems to be linked with the upgrade to iOS 6.0.1. as problems started immediately after the upgrade. My subscription just seems to lock itself out even though it is still current and on auto renewal. Tried all the usual tricks.

    All I am getting from iTunes is an automatic reply.
    This has been going on since September and the iOS 6.0.1 update. I have been bumped from Times of London to iTunes and back each saying it is the others problem. iTunes is the final auto response after their several suggestions is to go to the creator of the app which does seem to make sense.
    It is a bizarre problem. All is okay for about three weeks then I am not allowed into my downloaded copy. If I try to go into a page on the paper which at that point I can see, I get bumped out with a message that a subscription is not available.  The app has been re-downloaded (several times from iTunes Canada).
    Nothing seems to work. I didn't have a problem with my subscription previously. Have had the paper for several months with no problems.
    I have tried to get this message to those who might be able to do something but come up against a brick wall of automated responses.

  • Nokia music subscription problem

    Hello,
    I am Mayur
    I purchased nokia lumia 720 on 5th January 2014
    my nokia music was working fine but from last 3 days whenever i try to download music it shows a message that there is problem with your nokia music subscription try again latter...
    what to do now???
    M.kothari

    "If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. WiFi."
    If above will not help, let us know. You may also contact your local Nokia Support providing the device's IMEI and your Nokia Music username/ID.

  • Interactive report : subscription problem

    I had set subscription for an interactive report. The frequency is Daily and there is no ending day.
    The report is received daily on my mail in html format, but it is blank (2.4 KB). Only search field & search button are displayed.
    There are not parameters to generate the report.
    Please suggest the solution.
    Sanjay
    Edited by: user12957777 on Oct 6, 2012 2:44 AM

    Hi Christina,
    i have a smilar problem with Email subscriptions, i don't use items, but i use collections in the where clause!
    Example:
    select * from PUMA_MMRDB_GSM_LB a
    where
    case
    when (select C001 from APEX_COLLECTIONS where COLLECTION_NAME = 'TMP_SELECTION') = 'BRD' then 1
    when (select C001 from APEX_COLLECTIONS where COLLECTION_NAME = 'TMP_SELECTION') = 'REGION' and (a.Region in (select C001 FROM APEX_COLLECTIONS WHERE COLLECTION_NAME = 'REGION_M')) then 1
    when (select C001 from APEX_COLLECTIONS where COLLECTION_NAME = 'TMP_SELECTION') = 'NL' and (a.NL in (select C001 FROM APEX_COLLECTIONS WHERE COLLECTION_NAME = 'NLK')) then 1
    end = 1
    Sometimes i see the Errror ORA-01722 in the 'error message' field of the apex_application_page_ir_sub view. I don't know if this related to the above.
    Can you point me in the right direction?
    thanks,
    Wolfgang

  • Lightroom 5 cc subscription problem

    Hi i have a active subscription for adobe creative cloud membership for photoshop and light room, though i have a active subscription its asking for me to activate the product !! how to rectify this issue ?? currently its in trial mode

    You need to uninstall the existing version of Lightroom that you have on your computer.This process will not interfere with your catalog, preferences and personal files. Then download the version that is available through the Creative Cloud application manager. The License key should then be automatically input.
    If you still have problems try this site for additional info.
      Lightroom and Creative Cloud FAQ
    If you go back to the first couple of answers to your original post, you will see exactly what was needed to rectify the situation.
    Quote "Lightroom CC must be installed via the Adobe Creative Cloud App. Uninstall the trial and install the CC version and you will be fine."

  • Office 365 subscription problem

    I have an office 365 subscription account. yesterday I opened a excel file and got the message- "ACCOUNT
    NOTICE  We've run into a problem with your office 365 subscription, and we need your help to fix it"  beside a REACTIVATE tab. And after clicking this tab my 365 a/c opens but the issue remains same. Now how to reactivate office 365 pro plus?

    Hi,
    For this issue, I recommend you ask your question in the Office 365 Community Forums. You might get a better answer in the Office 365 forum. Thanks for understanding.
    http://community.office365.com/en-us/forums/default.aspx
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

  • ELearning Suite 6.1 Subscription Problem

    I purchased a subscription to eLearning Suite 6.1. The download included Adobe Acrobat XI Pro, but a trial version. Adobe says they are aware of the problem and are working on it. I was not given a target date for a solution.

    I cannot remember the exact question that is asked when you are told that there are XX days remaining for the trial. It is something like --- do you want to continue with the trial or do you have a license? Tell it that you have a license. You will then be prompted to log in to your Adobe account. The software should then update to a full version using your Subscriber information.

  • Download ps6 subscription problems

    i bought subscription plan of ps CS6 one year and after the download it keep me ask me for the serial number i did it 3 times, after contact portuguse adobe support 3 times, they told me to do using 3 different ways...no result!! so if i can´t solve this in the next hour i am going to cancell my purchase until some of the EXPERTS of ADOBE can solve the problem. it seems that i bought the English version, but it keeps download the portuguese version, even when i change preferences to english....better to cancell! thanks!

    I'm having a similar problem except that instead of dying, I get an error message about an invalid staging area. I'm trying to install 9i on Windows XP. Any help would be appreciated!

  • YouTube subscriptions problems?

    I am using a 32gb wifi ipad 2 and I seem to have trouble with the YouTube app. Whenever I log in all my subscriptions are gone and whenever I try to subscribe to some one it says "YouTube Not available" I logged into my YouTube account through Safari and they are still there. Random videos work but I'm only having problems with the subscriptions. I have tried logging off and back on and rebooting and resetting the iPad but that still doesnt help. Any help is appreciated.

    Im having sort of the same issue!! When i open up the app that i use daily, now it says that i have no new videos and there are absolutely NO videos there! But when i go on the website, they are all there but bc apple doesnt support adobe flash player, i cant watch them on the website! Whats going on? I need my videos lol.

  • Customer Subscription Problem - Newsstand

    We received a complaint from a customer yesterday, saying that after purchasing a subscription in November (which we put on sale), the December issue, which should show up as Purchased, showed up with the Buy and Subscribe button instead. As a first time user, she clicked on buy, and was charged. We asked if perhaps there were multiple users signing in and out with their iTunes accounts on the iPad, and she said it was only hers. 
    Has anyone else experienced a similar problem? We looked at our back end and aside from the price, which we scheduled in iTunes Connect, we did not change anything else.

    The increase in price lead to auto cancellation of the subscription. I am dealing with this offline.

  • Nokia music subscription problems

    Hi friends
    I have bought 2nd hand Lumia 920. This is why I could not use Nokia music Services .Because I have not passwords and user name.  But today it’s completed more than one year and its subscription has been expired. Can I subscribe with new session and I will pay for new subscription and Nokia music voucher. If yes then let me know. Or tell me another solution because I love Nokia music apps.and i do not want to sell my phone and dont want to buy new phone due to problem of  money. Thanks in advance
    And sorry to written in poor English
    pravindra.seo

    Hi pravindraseo,
    Sad to say, it is not possible to have a music subscription in your phone since you have mentioned that it's a second hand. The only way to use this service is to use the same Nokia account on the phone that was created by the previous owner.
    Hope this helps! 

Maybe you are looking for

  • My MacBook Pro 15-inch crashes upon startup.

    Hey guys. I'm having huge problems!!!! Please prepaid to me ASAP!! I need this computer to work otherwise I'm screwed for middle schools ( it needs to be fixed by Monday this week ) My Mac wont boot. Every time it boots it will crash. This is the boo

  • I have forgotten my password how can i get back onto my ipod

    I have forgotten my password, and dont know how to get back onto my ipod, does anyone know?

  • IPod Touch Stopped Working With Car Stereo

    Hello Everyone, I have an iPod Touch 4th generation that was working perfectly with the after market car stereo in my truck  The Stereo is an Alpine CDE-102 and I am using the iPod interface and correct cable.  After upgrading to IOS6 the car stereo

  • Which one SAP ABAP or BI/BW ?

    Dear ALL,               Myself  Kiran from Bangalore, working as Software Developer(PHP/Mysql) having 3 year of total experience.  I always had a dream to learn some Technical modules like ABAP or BI  and to become SAP consultant from my initial days

  • Which MacBookPro is best?

    I currently have a Powerbook G4 (OSX 10.4.9): Machine Name: PowerBook G4 15" Machine Model: PowerBook5,8 CPU Type: PowerPC G4 (1.5) Number Of CPUs: 1 CPU Speed: 1.67 GHz L2 Cache (per CPU): 512 KB Memory: 2 GB Bus Speed: 167 MHz And I run: Adobe CS2