Subscription Purchase Failed

I have had an App rejected by Apple. While they were trying to test the annual subscription they got the message "Subscription Purchase Failed. Failed to purchase subscription, please try later."
As far as I can see I have everything done correctly. The Product ID matches (triple checked) and I have single editions available. The Viewer Type is Multi-Issue with iTunes Subscription. This is the 4th App I have submitted to Apple and the previous 3 with similar configurations all got accepted without a problem.
The other strange thing is when I publish a folio edition for retail it disappears off the development viewer. Publish again for free and it appears. Should a retail version not appear on the development viewer so I can sandbox test?
PS: Rang Adobe 24x7, 365 DPS Pro Gold Support and got directed to a voice mail. Fail!!!

adeshks wrote:
please tell me how to make payment for india unlimited again.
That's not possible. The Unlimited India Plan has been permanently withdrawn due to unacceptably high fraud levels.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
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Newsstand download error & restore purchases failed

HELP!
I'm having roblems downloading my subscribed magazines in newsstand. It comes up with 'error downloading' I have already done the following:
deleted the app & reinstalled - after reinstalling i can't download previous magazines as another error message comes up 'restored purchases failed'
restarted the ipad - several times
checked automatic download is switch on
checked there are no resitrctions on
deleted the app, restarted the ipad and reinstalled the app
reported the problem to the magazine ppl but becuase I subscribed through Apple it's an Apple problem
check the discussions for help - found nothing
Can't report the problem to Apple through my itunes account as the subscription was taken out in June so it's over 90 days old - not helpful Apple!
I can't find any help anywhere and I'm extremely frustrated
Please can anyone help?

I've had this error with my GQ and Mens Health Magazines on my ipad, and this is what fixed it for both magazines. Go to the "Library" inside each magazine app. Then click on the gear symbol in the upper right corner, and choose "remove issues from ipad". Then select the issues that had this error message, and remove them. Afterwards, you re-download with no probems.

"Restoring Purchases Failed" on iPad 2

I interupted a magazine download in the newstand (Everyday Food). I couldn't seem to resume downloading so I deleted the app and redownloaded it. Now it won't allow me restore purchases or my subscription, giving me the error messages "Restoring Purchases Failed". I restarted my iPad and still no luck. How do I fix this??

Got a far from satisfactory response from Apple. And here was me thinking that under the Sale of Goods Act, my contract is with Apple. I will write back. Here's the email:
Dear Christian,
Thanks for writing in today! My name is Matthew with the iTunes Store and I'll be assisting you with your request. I understand you recently purchased a new iPad and would like to restore your magazine purchases on your new device. I can certainly appreciate how eager you must be to keep up to date with your magazines on your new device, and I would be more than happy to help.
Christian, I am unable to determine the cause of the inability to restore your purchases, nor am I able to restore your purchases for you. However, you may be able to reach some kind of resolution by contacting the providers of the magazines in question.
Here are links to their support pages:
Martha Stewart Living Magazine for iPad
http://www.marthastewart.com/msl-support
Martha Stewart Everyday Food Magazine
http://www.marthastewart.com/edf-support
Subscriptions and some In-App Purchases cannot normally be restored for free. For detailed information on In-App Purchase types, please read:
iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009
If you have any questions, or if the magazine providers are unable to assist, please don't hesitate to let me know.
Take care and have a nice day, Christian.
Sincerely,
Matthew
iTunes Store/Mac App Store Customer Support
Please Note: I work Thursday-Monday, 8:30 AM - 5:00 PM EST
Lang_Country : en_GB
Product : iPad (3rd generation) Wi-Fi
Support Subject : iTunes Store, App Store or iBookstore
Sub Issue : Unable to download certain content from the App Store
GCRM Case ID : 299096124
See additional info below
Which operating system is installed? iOS 5.x
What version of iTunes is installed on your computer? iTunes 10.6
Choose the iTunes Store or App Store for your country: United Kingdom
Describe the alert message you received: Restoring purchases failed
Details:
I have just bought the new iPad. I have current subscriptions for Everyday Food and Martha Stewart Living magazines. When I go into each magazine in the newsstand, I am prompted to restore purchased material..I say yes - I want to restore - and I enter my password. Each time I get an error message saying 'restoring purchases failed' - it does however allow me to re-download single issues I have bought but not any in a subscription. I also tried to repurchase the items and then I get told that I already have a valid subscription and asks if I want to restore purchases. I click yes but the same problem I already described happens.

Restore purchases failed

I have a complaint from a subscriber who is unable to download our current edition (E&T magazine), and when he selected restore all purchases, he recives this meaasge "Restore purchases failed". Does anyone know of a solution. John Rooney.

Adding to this for the benefit of others ...
John got in touch yesterday with the following:
""Server Communication Problem: Your subscription was successfully purchased. Unfortunately we encountered a problem while determining which issues are available for download. Your subscription will be applied the next time the library successfully updates." Attempting to Restore All Purchases results in the error "Restoring Purchases Failed.""
[SOLVED] --> Shared Secret key was missing on the account.
See following document: http://helpx.adobe.com/digital-publishing-suite/kb/error-server-communication-problem-subs cription.html

"iTunes Plus" Purchases Fail On WiFi iTunes App

This is a more specific subject line for the issue discussed in my prior posting "WiFi Music Store Purchases Fail To Download" -- see prior posting at:
http://discussions.apple.com/thread.jspa?threadID=1333843&tstart=0
Can anyone please shed any light on this problem? Is anyone else having the same problem? Is anyone else able to purchase and download "iTunes Plus" content on your iPhone without issue?

Thanks to the person who took the time to understand the posted question and provide a genuine answer - purchase an iTunes song using iTunes on my computer first, which forces iTunes to present the extended iTunes Plus agreement for you to accept, after which you can then sync the iPhone and it picks up the extended agreement and will then work properly to purchase and download iTunes Plus content.
/eddie

Purchase fail cause I used to pay by credit card

purchase fail cause I used to pay by credit card .Itunes card is danger, I don't like to pay with that method. Can iTunes gift card can't pay in-app ?

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I keep trying to buy something from a game and there's money on my card but it keeps saying purchase failed

I keep trying to buy something from a game but it keeps saying purchase failed and I know I have money on my card. so any help?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

I was doing an in-app purchase and it said contact apple support then another one said purchase failed cannot connect to itunes store, how do i fix it?

i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?

Contact iTunes Support like the message said
Apple - Support - iTunes - Contact Us
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Can't connect to the iTunes Store

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In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

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TS1702 I am trying to make an in app purchase when I tap buy it tells me that I have already downloaded the purchase and then it tells me the purchase failed. How can I resolve this problem?

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HT1688 In app purchase failed and says to contact itoons.

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Frustrated with Purchase Failed bug!

I am trying to update Xcode 4.6 from Mac App Store. After logging in, pressing the update button and waiting 3 hours to download the 1.5 GB update, it gives me "Purchase Failed" message. As I click "Ok", and returning back to update, it asked me to login again! and start updating from scratch!
Please, imaging the frustration I am suffering right now. And try to help me!

Hi rmpagejr3,
I'm so sorry you've had to spend so much time and effort on your price match request; it is certainly not intended to be such a chore for our customers. I was glad to see that Heidi from our Facebook team reached out to you last week. Please let her know if you require any further assistance.
Regards,
Elizabeth|Social Media Supervisor|Best Buy® Corporate
Private Message

TS1702 Purchase failed

I purchase failed Ragemedals in Rage of Bahamut
Help me plz

There's been some issues with that game as of late. I'd refer you to iTS, but they will just refer you back to the developer. So contact the developer first.

Purchase failed buy gems clash of clans

Hi Why i cannot purchase for gems in itunes store? it says " purchased failed cannot connect to itunes store"

Seems to me you have your answer. You cannot purchase the gems because you have no connection to the iTunes store.

"purchase failed" message shows up continually

Hi ..
When I open "Subway Surf" , A message that says " Purchase failed" shows up over and over
and I can't start the game
any Help ?!

1) Re-install the App...
2) Contact the App Developer
3) Contact iTunes Customer Service and request assistance

Subscription Purchase Failed

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