Subscription rates for calls to landlines and mobi...

Only one rate is shown in the details for a limited subscription for calls to landlines and mobiles.  Is the same rate applied for both within the subscription or are two different rates applied?

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If so raise a ticket for help.
If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

Similar Messages

  • Cannot make calls to landlines and cell phones.

    I just bought a subscription for 1 month with skype. I have try to make several calls already and have not been able to connect. Skype starts to call and then it comes up with the message that you have to have skype credit or a subscription. What can I do?

    grandebiff wrote:
    I cannot make phone calls to landlines or cell phones and get connected. It appears to be working but is actually not connecting. I have no problems receiving phones calls. I have had this problem for about 10 days. I use FireFox for my browser. I have checked my privacy settings. Any ideas.
    Do you have Skype Credit, or a subscription, to cover calls to landlines or mobiles from your Skype account?  If not, then you won't be able to call telephones other than possibly toll-free numbers in a few countries.  Remember that a Skype Online Number only covers receiving calls.  It does not give you the capability to make calls to telephones.
    http://www.skype.com/intl/en/features/allfeatures/online-number
    I don't think your browser would be the problem here.  Check the Skype app on your computer, and your account (either through the app, or log into your account on the Skype web site). 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • My two months old IPhone5(AT n T) not receiving calls (quite a few times) even though signals are good,Because sometimes people are calling my landline and asking Is your phone switched off ? In fact network also good at that time.Any fix ?

    My two months old IPhone5(AT n T) not receiving calls ( quite a few times - Till now it happened around 15-16 times) even though signals are good,Because sometimes people are calling my landline and asking me that  Is your phone switched off ? Infact network also good at that time.Not sure about the problem.
    I contacted AT n T also and explained about the problem, They suggested to monitor few more days...whether it is real network issue or not. But I am very sure it is NOT network issue because one day I was waiting for my brother at my office open parking space, And i called my brother whether he is ready at his place so that i can go and pick him, but he told it takes sometime...and he told, he will call in 15 mins, So i was at the same location (NOT even moved 1 inch also ), just sitting and listening music and after 30 mins, I called him back and asked Still not ready, then he replied he was trying me from last 15 mins and it is going to voice mail , I got similar complaint from others as well. Today also my cousin called my landline and asked Is your phone switched off ? because i was trying to reach you but it is going to voice message, I saw the signals at that time, Signal strength is very good. I think there is some problem in Iphone5 may be LTE or something.
    Taking phone to next levels is good, But it should NOT hamper it's basic phone functionality ( Make calls, receiving calls, Voice mail etc ). Please let me know if any fix for this.

    You say it started on yours after upgrading to iOS 8.  I've been on iOS 8.0 for quite some time and only recently did this issue spring up. 
    The one thing I haven't tried is downgrading it back to iOS 7 (which would be a shame, but if it's the only answer...)
    I'll get back to you once I've tried that. 

  • HT1918 Hello!  Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3).

    Hello!
    Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3). How user of Apple can see these attachments? Recommend please any apps for it.

    Hello!
    Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3). How user of Apple can see these attachments? Recommend please any apps for it.

  • Combination of unlimited calls to landlines and 60...

    Hi, I have two subscriptions on my sky account: unlimited calls to landlines to italy and 60 minutes to cell and landlines to italy. Unfortunately if I call to landlines my skype account uses a 60 minutes subscriptions and I found me in a situation that I have no free minutes and I cant call cell phones. Is there any possibility how to manage this two subscriptions and call with unlimited calls when I want to call landline and to use another subscription if I need to call cell phones? Thank in advance. Andrea

    Hi meg8!
    Our subscriptions are set to automatically renew everytime they are about to expire. If you only want your subscription for 1 month and do not want it to renew automatically, you can cancel your subscription by following the steps below:
    1. Sign in to your account here: https://secure.skype.com/account
    2. In the Account details section, click Subscriptions.
    3. Click Settings next to the subscription you would like to cancel, then click Cancel subscription.
    Once your subscription has been canceled, it will still run until it's expiry date. Please refer to the private message I sent regarding the expiration date of your subscription. You can find the link to your mailbox on the top right of the community
    Also you may notice that the charge for automatic renewal of your subscription is taken 3 days before your subscription expires. This is to ensure that your subscription renews without any problems. And in case there is any problem with your payment, you still have 3 days to correct it.
    Hope this helps.
    Did my reply answer your question? Mark it as a solution to help others, Thanks.

  • Unable to call on landline and mobile phones

    I am facing problem to use my calling service through skype. (to landline and mobile phones). a massage showed on my home page that is as follows....  you are currently restricted from purchasing services or reedimming vouchers. please cantact costomer support to review your account status.  sir please help me out for this problems...

    Please its urgent

  • Premium subscription charging for calls?

    Jag vill veta varför Skype tar betalt när jag ringer till fast telefon i Svrige när jag har Premium abonemang som lovar gratis till mobil och fasta telefoner.
    Är det riktigt och åtgärdar man det?
    Translation from Swedish language courtesy of Google Translate:
    I want to know why Skype will charge when I phone to landline in Svrige when I've Premium Subscription that promise free to mobile and landline phones.
    Is it right and fix it?
    Post transferred from blog article to create its own new thread (topic);
    subject/title edited for clarity.

    contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Account hijacked for calls to Ethiopia and Egypt

    Hi, My skype account was suddenly auto-recharged today (20th April, 2012)  around 1:00AM (GMT+5.5).  When I checked, several calls were made to EGYPT and ETHIOPIA.  I have taken the necessary measures to prevent further charges.  I also notified skype support via chat.
    I am convinced that there are serious holes in security at skype. Beware All!!!

    Easy way: Go to support.skype.com/en-gb/support_request
    Long way: Click on "Support" in the main menu above and selecting "Support Homepage" (at the bottom of the menu) > Then click on "Get more help" at the bottom of the page > Enter a query.  In the next page, there will be another "Get more help" link on the right, which will ultimately lead to the support request page.
    Once at the support request page, select Security & Privacy > Identity Theft / Acccount takeover. The page will scroll down to display an answer, which contains a link "contact us by live chat".  Click on the link and mention the issue to the live chat agent.  What I did was just mention what happened and the steps I had taken (change the password, disable autorecharge, de-link from paypal account).  Note: I did not directly ask for a refund.
    I also notified paypal regarding the fraudulent recharge and there, I raised a claim and requested a refund.  I am not sure which of these steps was effective in getting the refund, but I would suggest doing everything possible without wasting time.  I got my autorecharge refunded within minutes of the live chat, so I am not sure the paypal step was necessary.
    Hope this helps!

  • My trial period of lightroom has ended. I have paid subscription membership for both photoshop cc and lightroom. I now cannot launch lightroom as it asks for license number.

    how do I update my trial version of lightroom to launch as I now have the annual subscription?
    I cannot currently open the program.

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    OR
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Netgear calls to landlines and mobiles

    I am new to this forum and found it difficult to search. I have been a Skype user for many years and now it will not work for me. Two problems so far:
    1. I cannot access or view my account although it is shown as in credit. The Skype application just shuts down.
    2. I can no longer make successful calls using my Netgear handset. The recipient phone dials but when it answers there is no connection.
    3. I am not set up to make calls on my computer so cannot test this.
    What am I doing wrong? I have a suspicion that microsoft have ruined a perfectly good system am my immediate reaction is to give up on skype!
    Help anyone? Call me perhaps by skype "vicyouel"
    Vic

    First
    You say you can not acces your account on PC?
    If so raise a ticket for help.
    If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

  • Special subscription rates for existing subscriber...

    As a long-term subscriber to one of your calling plans, I was interested to see the special prices for subscriptions offered on your home page (when I logged in to find out why Skype on my iPhone was suddenly not working). Can we assume that these special prices will be applied to existing accounts?

    MAybe won´t help - but you are not alone.
    I think mostly 85% of long time users hate this company now.

  • Were do I get the settings for call forward, wait and block

    I've look through my phone read the manual but still I can't find it. I've even done a search for it but still can't find it on the phone. If any body can assist on were to find these settings for a blackberry tourch 9850 Os 7.1
    Solved!
    Go to Solution.

    Try this:
    http://docs.blackberry.com/en/smartphone_users/deliverables/38346/Add_change_delete_call_forwarding_...
    It explained it well enough to me that it may be helpful to you.

  • Subscription for calling mobile phones

    Hi,
    Is there a subscription that includes calls to mobile phones? I am particularly interested in calling mobiles in Belgium and in the US.
    Thanks

    Tamcarmel wrote:
    Hi,
    Is there a subscription that includes calls to mobile phones? I am particularly interested in calling mobiles in Belgium and in the US.
    Thanks
    There are some subscriptions that cover calling to mobiles.  For example, the Unlimited USA & Canada subscription for US$ 2.99/month covers calling to both landline and mobile phones in both countries.  For Belgium, you would not be able to get an "unlimited" subscription that covers calling to mobiles in that country.  Skype has some country-specific subscriptions for calling both landlines and mobiles in Belgium, in 3 monthly increments (60, 120, or 400 minutes per month). 
    You can have multiple subscriptions on a Skype account, which is what you would need to cover calling to mobile phones in the US and Belgium.  Click on the "Subscriptions" link below for more details. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Call rates for 60m subscription

    I have purchased a 60min subscription to landlines and mobiles. The call rates say it is 21.7 cents per minute. Do calls to landlines revert to the lower rate of 3 cents or now that I have purchased this combined one does it mean that any call I make whether its to a landline or mobile is 21.7.
    If this is the case am I better off going for a landline only subscription and Skype credit to mobiles as I call landlines more often than mobiles? 

    sanaaqib wrote:
    For calling on a US online number from another country lets say Japan, will be charged same as calling from a Japanese landline to US landline?
    Yes.
    Skype call charges depend only on the country you are calling TO. The geographic origin of the call is irrelevant.
    To call both landlines and cellphones to (and within) the United States from anywhere costs 2.3 cents per minute or part thereof.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Free worldwide calls to mobiles and landlines for a month

    Hi,I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute. I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday. Thanks in advance

    Hello, I moved to Amsterdam recently and the "pay as you go" plan is now not practical.I attempted to sign up for Unlimited World calls to landline and mobiles but when I selected Free trial button, I received a message that the offer expired or is not available to my skype login. I only have one Skype login.I just signed up for Premium service thinking maybe I need to do this first, then I can upgrade to Unlimited World but that didn't work either.How can I sign up for Unlimited World? I don't care about the free trial, I want to sign for a monthly subscription that best meets my current international mobile and landline calling needs. Thanks for you helpNancy

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