Subscription re-activated when I bought credit?

Hi, I needed to make an international mobile call so I credited my account. I had a World accout before but stopped using it in spetember last year. When I credited my account the money was used to reactivate my subscription which I do not want? Help, how do I get my account re-credited ?

Hi,
Previously your subscription was suspended, which means if you add more credit to your account it will be reactivated.
In order to cancel a subscription you will need to do it manually as shown here: https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription
I can see you have done it today, now for a refund you will need to contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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