Subscription renewed but time did not.

I had a 60 minute subscription renewed 3 days ago and my time kept counting down from the previous subscription. now after 3 days and only 21:24 minutes later and my account shows 'you have used all your monthly minutes'

Hi,
If your minutes are not reset then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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After purchasing the Auto-Renewable subscription, the latest issue did not become available

Hi, I have a problem with my app: After purchasing the Auto-Renewable subscription, the latest issue did not become available for download/reading.
These are the steps I done:
1. I selected one of the options for subscribe
2. Gone through In App Purchase
3. After going through the In App Purchase, app updates the library
4. After updating the library, the latest issue, is not available for download. It still has "Buy" button
The ios certificates seems ok (redone many times), same steps of other 3 apps I already done.
The In-app purchase Product ID are the same in the iTunes Connect and in the app through Viewer Builder (latest version with v19 tools)
In Adobe dashboard the shared secret are set properly, paywall disabled
Somebody had the same problem and can help me? I don't know really what else I can do
Thanks in advance

Today in iTunes Connect create a new in-app and auto-renewable subscription with a new id, rebuild the app with v20 tools and the new in-app purchase ids, delete the free issue and the in-purchase issue in the adobe dashboard and upload from my original indesign files again (the free with date for pubblication yesterday the other with today date), tested all in the sandbox and... everything works fine, after the subscription purchase the button became "download". I was happy and I sent the new app to Apple again (fourth time) for the approval. After only few hours later Apple start the review (this was amazing because it usually takes at least 5 days). One hour later I receive the "reject" state again
After purchasing the Auto-Renewable subscription, the latest issue did not become available for download/reading. Please see below for the steps to reproduce the issue:
1. Launch app
2. Tap Subscribe
3. Select any of the options for subscribe, for example, 3-month subscription as shown in the screenshot 0496
4. Go through In App Purchase
5. After going through the In App Purchase, app updates the library
6. After updating the library, the latest issue, in this case 327 - Maggio 2012, is not available for download. It still has "Buy" button as shown in the screenshot 0497
Now the question is: why on my 2 ipads worked well but apple find again the same error?
Where's the problem? I really need help from some Adobe experts, the "Gold support" don't really support me at all... I wrote a long email with all the details and the answer was one line and after my answer they disappeared ...
In this case unpublish folio and change publication date manually from folio producer and then republish it.
Please follow below link:
http://helpx.adobe.com/digital-publishing-suite/kb/subscription-fail-ios-renditions.html

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that the account is not authorised

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?

You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password.

I tried to create a new google calendar in ical, but they did not show up, I tried this several times. Now when I sync my iPad via iTunes all these failed attempts are showing up under the ical sync list in iTunes, how can i clear them from this list?

I tried to create a new google calendar in ical, but they did not show up, I tried this several times.
Now when I sync my iPad via iTunes all these failed attempts are showing up under the ical sync list in iTunes, how can I clear them from this list?

See https://bugs.downthemall.net/ticket/2147
Google Search Bug
Reported by: openid:nathan wride Owned by:
Priority: major Milestone:
Component: Polish/Usability Version: 2.0.10
Keywords: Google search instant save bug Cc:
Operating System: Windows
Description
Hi Guys
I have found a bug/annoying thing that occurs frequently on google. When searching, DTA trys to download the search...
I'll try to attach a screenshot.
Attachments
[https://bugs.downthemall.net/attachment/ticket/2147/Screenshot.png Screenshot.png] Download (113.0 KB) - added by openid:nathan wride 4 weeks ago.
The screenshot that shows the bug.

Within the last hour, I noticed that my older MacBook Pro, while I was playing it in iTunes, lost contrast on the screen. I am sorry, but I did not take exact notes on this event. Around the same time, I did do a back up, uploaded software, etc.

Within the last hour, I noticed that my older MacBook Pro, while I was using iTunes, lost contrast on the screen. I am sorry, but I did not take exact notes on this event. Around the same time, I did do a back up, uploaded Apple software, etc.
I'm using two MacPros simultaniously, the old one for iTunes, and the new one for the other things. My new one has no problems, so am wondering if there is an easy way to correct the older MacPro's contrast problems. The computer is over three years old, and I'm wondering also if this failure is an aging sign. (I also have other problems, such as a noisy DVD drive, which is part of the reason I bought a new MacBook Pro.)

Is the older MBP a pre-Unibody model from early 2008? If so, it could be having this problem:
http://support.apple.com/kb/ts2377
If so, you would be entitled to a free repair.
The lost contrast could be considered distorted video.
Do you have an external monitor? If the external shows the same lost contrast, the graphics chip is likely the culprit. If the external is OK, then you probably have an issue with the built in display or possibly with its connections.
You may also want to check in Universal Access to see if the contrast bar is set in its normal position (all the way to the left).
Apple has a special test they can run to diagnose the NVIDIA issue, so if you have access to an Apple Store, make an appointment at the genius bar to have it run.
Good luck!

TS3899 I have upgrade my to iOS7 and my company recently upgrade to Exchange 2010. My emails are not synching to my inbox. I can see all of my sent items. I have already deleted the account 3 times but this did not fix the inbox problem.

I have upgrade my phone to iOS7 and my company recently upgraded to Exchange 2010. My emails are not synching to my inbox. I can only see my Sent items. I have already deleted the account 3 times but this did not fix the inbox problem.

You need to have a different Apple ID for each of the other devices.

I use a mac ios and shoot raw in a cannon 5d mark ii and shortly upon import of my images lightroom darkens and changes my images. This has happened before but not every time. The strange part is my last shoot had the same camera setting but this did not

I use a mac ios and shoot raw in a cannon 5d mark ii and shortly upon import of my images lightroom darkens and changes my images. This has happened before but not every time. The strange part is my last shoot had the same camera setting but this did not happen. The images i have now i can not use after lightroom has automatically altered them even if i try editing back to how they looked upon import

First thing to do is to change the default camera profile applied in Lightroom to camera standard (assuming that you shoot Canon or Nikon). Also make sure that your camera is NOT set up to use any of the HDR modes. Nikon calls those Active Dynamic Lighting. On Canons you often see things like highlight priority mode or "Auto Lighting Optimizer". Make sure that the picture style is set to standard and that for newer Canons the HDR mode is turned off. Most of the HDR modes simply underexpose the image and then add an instruction in the raw file to compensate for this to prevent highlights from being blown out. This causes more noise in the shadows and if you know what you are doing there is no point to this as you should simply expose correctly and get the highest quality raw.
Lastly, make sure that in Lightroom you have not checked "Apply Auto Tone Adjustments" in Preferences->Presets. This should make the default rendering of the raw files the same as the in-camera jpeg (what the camera shows on the back even if you shoot raw) but still give you all the latitude of raw files.

My Hotmail watcher has stopped working for the past week or so. I've uninstalled and reinstalled it several different times, but it did not help

My Hotmail watcher has stopped working for the past week or so. I've uninstalled and reinstalled it several different times, but it did not help

Hi,
It appears that the developer has released a newer version of Hotmail Watcher. Version 2.13 located at https://sites.google.com/site/sonthakit/hotmailwatcher. You should try updating it to see if it works then.
From https://addons.mozilla.org/en-us/firefox/addon/hotmail-watcher/ 
'''IMPORTANT -- I had changed my add-on to self-host. New version had been released at my site. Please install new version'''

Signed into hbo now. almost immediately received error saying my subscription expired but it was only 30 minutes old. tried to resubscribe but it did not recognize my email address. what the heck????

signed into hbo now. almost immediately received error saying my subscription expired but it was only 30 minutes old. tried to resubscribe but it did not recognize my email address. what the heck????

i just called hbo now. they are on system overload. apparently no one can sign in. she recommended i try to sign in during the middle of the night to see if it works. they "hope" to have the problems resolved in short order. she said not to sign up for a new subscription because you will be charged for 2 subscriptions.

Every time I open iPhoto, the program freezes, showing me the spinning rainbow of death. I always need to perform a Force Quit. I have updated my software, but that did not help.

Every time I open iPhoto, the program freezes, showing me the spinning rainbow of death. I always need to perform a Force Quit. I have updated my software, but that did not help.

tullch24
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/">iPhoto Library Manager</a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

My ipad will not let me slide to log in, or power off. i have tried to hold down the sleep and home button at the same time, but that did not work. Do you have any tips for me? Thanks

my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.

recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

I was charged for a book in the istore but it did not download. The free sample of the book is there but not the complete book.

I was charged for a book that I tried to download to my new iPad, which I guess is the iPad 3. I downloaded the free sample first. Then I tried to buy the complete book, but it did not download. Only the free sample is there. How can I get the full book?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT5556 I entered my App Store card code but it did not credit me enough money?

I redeemed my app card but it did not credit me the full amount of the card? What do I do? I was shorted almost $8

You didn't owe iTunes any money, you've checked the purchase history on your account and you didn't have any pre-orders and/or auto-renewing subscriptions that were due ?
Viewing purchase history : http://support.apple.com/kb/HT2727
If not then have you tried logging out and back into your account on your iPod or computer and seeing if your balance then shows the correct amount ? If it doesn't then try contacting iTunes Support and see if they can tell you where the $8 went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I cancel my subscription now! Adobe did not convert well to Word or Excel.

How do I cancel my subscription now! Adobe did not convert well to Word or Excel. I want a refund today. Not more ads for different products. Why is the ability to get a refund hidden?

Sara,
Thank you for the quick response. I know that I cancelled my subscription
being renewed in 12 months but I could not tell that I actually had
cancelled the current subscription.
Thanks again,
On Mon, Sep 8, 2014 at 5:12 PM, Sara.Forsberg <[email protected]>

I can not open iTunes. It started when an upgrade appeared. Now I get this message when I try to open itunes. can not find MSVCR80.dll Then I get ERROR 7 (windows error 126) I tried reinstalling iTunes but that did not help. Please Help Me!

I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623)

Subscription renewed but time did not.

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