Subscription Service is Now a Trial?

Why do my CS6 applications continually prompt me "Continue Trial" when I've been a paid up subscriber for months?

Yes, if you use Photoshop CS6 at all, then definitely make sure you install the latest updates for it, as the thread Bill mentioned suggests. (I believe the thread mentions this, but after updating, you'll need to click "License This Software" and sign in with you e-mail address once more.)
If not, or it does not resolve the issue, see this article which describes a similar issue: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

  • I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

  • I signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, it says I can either use as a trial or buy whereupon it propts for a serial number.

    Signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, I get a dialog box saying I either have to use it as a trial version (for 30 days) or buy it. If I click buy it prompts for a serial number.
    On installation when I tried to access my adobe account in the dialog box that appeared. It said I didn't have an internet connection. My internet was working fine and I got the same message even once I launched my browser.

    Did you install using an account with admin privileges? Do you have any Group or other security policies on machine that may restrict new software installs?
    For installation issues, it's best to contact customer support.

  • Trial for the subscription services for ExportPDF and PDF Pack?

    Is there a way to get a trial for the subscription services for ExportPDF and PDF Pack?

    I've moved your question to the PDF Pack forum for best answer.

  • Customizing the Subscription-service email message

    Hello, just wondering if anyone knows how I could go about customizing the Subscription-Service email message?  The current default looks like this:
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    I would like to change the "From:" description as well as the bold section of the text above.
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    Hi,
    You can see this document from SDN for [Customizing Notifications,Path-Specific Notifications in KM|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/90626697-0901-0010-2ca7-86e2a50ce70d]
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  • When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial.  Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

    When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial.  Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

    Lets clear a couple of things up first.
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  • Subscription Service to Mexico

    Since last Friday 10/17 my Subscription Service to call numbers in Mexico is NOT working at all. Has anybody else experiencied the same problem?
    Basically, when calling to a phone number in Mexico it rings several times and when somebody picks up the call in Mexico, I can hear them but they cannot hear me.
    How can one actually complain about the Skype Service?? What is the Customer Service Number to call ???

    Let me rephrase that....
    It now works!
    I spoke to another customer service rep just now on live chat and apparently this one was a bit more tech savvy than the last one. We did remote access and he deleted some files in my skype folder. Apparently some bugs/files attach themselves to skype and cause issues (don't ask me how this happens).
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  • IPod compatible subscription service - any hope?

    Does anyone know if there are any plans for iTunes or some other service to provide a subscription service that is compatible with the iPod like Napster and Yahoo are with, say, iRiver or Creative Zen players? I love the ability to check out a HUGE variety of music without having to pay 99 cents.
    I would love an iPod but I can't use it with these. Any hope of a future subscription service?
    Thanks!
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    Well, it doesn't seem very likely right now
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  • Activating subscription service on a custom developed read only repository

    Hi Experts,
         We have a custom implementation of a read only KM repository manager which just expose documents, but does not have any editing functionality. Now the client wants to activate subscriptions on that repository manager. The current implementation of the manager is not sending any emails. Do you know what should be implemented by the manager in order to get the subscription service to work? We are looking for a daily notification as it is clear that because it is a read only manager there is no way to get notification for all events.
    Regards,
         Tania

    Hi,
    See the Javadoc package description com.sapportals.wcm.repository.service.subscription for:
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    UML diagram of interfaces
    Code sample: Creating a subscription
    https://media.sdn.sap.com/javadocs/NW04/SPS15/km/com/sapportals/wcm/repository/service/subscription/package-summary.html
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/kmc/Knowledge%20Management%20and%20Collaboration%20Developers%20Guide.html
    Patricio

  • I have installed CC in my IMac. Now 4 trial days left. Is it possible to make my trial version to licensed one without the help of a reseller, by purchasing the software direct from Adobe?

    I have installed CC in my IMac. Now 4 trial days left. Is it possible to make my trial version to licensed one without the help of a reseller, by purchasing the software direct from Adobe?

    That depends on where you live... not all countries allow you to buy direct... with ZERO country information, nobody can answer your question... what happens when you try to buy direct from Adobe?
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    Cloud Plans https://creative.adobe.com/plans
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html

  • I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able

    I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.

    john beardsworth wrote:
    John Waller wrote:
    However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
    That is possible, John, but it is only speculation on your part. Might, not will.
    kwdaves wrote:
    There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
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  • I had my vaio serviced and now I have had to download itunes again. After having done so, I no longer am able to see my old playlists on itunes though they are there on my phone. How do i sync new music? Please help; I'm exhausted trying to read up online

    I had my vaio serviced and now I have had to download itunes again. After having done so, I no longer am able to see my old playlists on itunes though they are there on my phone.
    I would like to view my old playlists & add new music on them. I keep my phone pretty organised & now to not see the music & playlists I already have on there on itunes is irritating me.
    My first time here on the Support Communities.. I hope I am able to find my way around.
    Please help; I'm exhausted trying to read up online.

    I had my vaio serviced and now I have had to download itunes again. After having done so, I no longer am able to see my old playlists on itunes though they are there on my phone.
    I would like to view my old playlists & add new music on them. I keep my phone pretty organised & now to not see the music & playlists I already have on there on itunes is irritating me.
    My first time here on the Support Communities.. I hope I am able to find my way around.
    Please help; I'm exhausted trying to read up online.

  • HT1766 I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

    I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

    You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings   http://support.apple.com/kb/ht1808

  • 11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start.  Verify you have sufficient privileges to start system services.  Now, iTunes won't work at all.

    11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start.  Verify that you have sufficient privileges to start system services.  Now, iTunes won't work at all.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Subscription Service is not working for KM; NW Portal 7.0

    Hi,
    I got some problems with the subscription service. I get a notifcation mail every time a new subscription is created or deleted. So this works fine for me. But I dont get a notification mail, if someone adds or deletes files in the corresponding folder.
    Any clues?
    Thx in advance
    Edited by: Norman Planner on Jun 28, 2011 3:28 PM

    Hi,
    Check whether the EMAIL and Internet  channel is configured correctly in the below path for receiving the notification.
    System Admin >> System Configuration >> Knowledge Management >>  Content Management >>Configuration >> Content Management >>  Utilities >>  Channels  >> E-mail Channel
    Regards
    Vasu

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