Subscription to Photoshop
I paid for a month to month subscription to Photoshop. When I go to app manager it fails to d/l saying I have a beta version. I removed the version and I still get same message. How can I resolve this issue?
run the cs cleaner to remove all vestiges of beta: http://www.adobe.com/support/contact/cscleanertool.html
Similar Messages
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How can I change my existing Creative Cloud Student and Teacher Subscription to Photoshop CC offer?
I have been on the online chat waiting for 6 hours now. and I tried calling with no luck either.
I would like the $9.99 Photoshop CC offer instead.Hi Joseph
I've cancelled your existing plan so you can sign up for the Photoshop Photography plan - offer extended until December 8th.
Thanks
Bev -
I have a subscription to Photoshop CC and use it on two different computers at different times. On one computer Photoshop CC updated to Photoshop CC 2014 and on the other it did not update
CC 2014 is not an update to CC. It is a separate install. Simply go into your Creative Cloud software and download the CC 2014 version.
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I have a valid monthly subscription to photoshop/Lightroom.
I keep getting this message when launching photoshop cc. Lightroom works fine.
I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted.
I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu. It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key. I was NEVER given a license key so what gives?
What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
OS: Mac OSX 10.9.2
Please help......
Thanks
RyanThere are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree -
Why among plans of a subscription of Creative Cloud there is no user option of a subscription?
Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running apes?
Thanks.there is the complete plan, Creative Cloud pricing and membership plans | Adobe Creative Cloud
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I have bought monthly subscription for photoshop but I have changed my system so I want it to be working in my new computer. What should I have to do?
In some cases, the Creative Cloud app for desktop does not display all the applications available in Creative Cloud. The apps you can't install on your computer are removed from the download selection screen.
Please refer to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Regards
Rajshree -
If I already Own LR 5 and Elements 12, how will my subscription to Photoshop CC effect my existing programs?
No effect on your existing licenses,if you cancel your subscription some day ,you can use your licenses .
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Why cannot I open my subscription to photoshop?
I cannot open my subscription to Photoshop. I have paid my monthly fee. I cannot reach tech support by phone and I cannot access a "chat" help support. What can I do? This is wasting a lot of my time and really pissing me off!?
Same here, I downloaded the new updates and my photoshop keeps crashing. whats going on adobe? I need to work!
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I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I already have Lightroom 5 and a subscription on Photoshop CC
How can I add Lightroom CC to my subscription of Photoshop CC? Do I need to end my subscription of Photoshop CC and start a new subscription for Lightroom CC plus Photoshop CC?
you should use the photographers plan because it's less then either ps or lr alone (or anything else).
contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html -
I have an active subscription to Photoshop Photography Program but button alongside Photoshop in CC says "Try", not "Install".
Also, Lightroom is not on the list of apps.Seems to be fixed now. In CC Photoshop has "Install" button and Lightroom is present, also with "Install" button.
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How do i renew my expired monthly subscription to Photoshop CS6?
how do i renew my expired monthly subscription to Photoshop CS6?
Hi Lexijones,
Welcome to Adobe Support,
Please follow the steps in http://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html
http://www.thermalexposure.com/2012/10/17/adobe-creative-cloud-subscription-renewal-troubl e/
Please let us know if it helped
Regards,
Rajshree -
Hello! Paid subscription to Photoshop. Where to watch the serial number ?
hello! Paid subscription to Photoshop. Where to watch the serial number? *HELP*
In any case, you must specify the serial number.. how to activate Photoshop?
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Bought subscription of photoshop and cant use it
I have bought the years subscription for photoshop but un able to use the program it keeps coming up with trial ended? I was using a trial but it ran out
Have you tried enetering the Adobe ID and serial number when it says Trial Ended ?
Does it get lauched after that ? -
I just reactivated my subscription to Photoshop and it's not showing up on my computer [private info removed]
Assuming you are using Windows 7,Vista, or XP on your Lenovo Ideapad S205s have you tried going to Start>All Programs to launch the program from there?
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