Subscription to Unlimited World, Unlimited Minutes

I have a subscription to Unlimited World with Unlimited minutes, but I am unable to make any international calls. I have a 12 month unlimited subscription that I activated on December 17th 2014 and expires December 17th 2015. I am trying to make calls to both mobile numbers and landlines in Kenya. I keep getting an error message stating I need to add credit, but this is a one year pre-paid subscription so I should not have to add credit, which was the point of getting this. Can someone tell me why this not working? Thanks.

The 'world unlimited' subscription is actually limited to specific countries and, unfortunately, they don't include Kenya.
There is a full listing of what is included at the bottom of this page: http://www.skype.com/en/offers/unlimited-world-calling/

Similar Messages

  • Re: Subscription for unlimited world

    I have subscription for unlimited world but cant make a call, why?

    lesmacrio wrote:
    I have subscription for unlimited world but cant make a call, why?
    Insufficient information.
    To which country are you calling?
    Landline or cellphone?
    Please start your own thread
    Moved.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I have worldwide unlimited minutes subscription an...

    I have a subscription with "worldwide unlimited minutes". But I can not call an Italy landline. It says "Buy Skype credit" and hangs up. Why?? Italy is included in my subsciption. 

    Great! I finally found how to cancel the subscription, but is a little tricky, and hard to find, anyway, hare is the solution I found to share with the most as possible:
    In iTunes, go to account details, and there is a section to cancel automatic subscriptions!!!
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  • Unlimited Europe subscription to unlimited world

    Can you please let me know if I can change my unlimited Europe subscription to a World subscription, I have paid for the Europe subscription for 12 months and would just like to pay the difference.
    looking forward to your response.
    Lee

    Hi, Zorbatextiles, and welcome to the Community,
    Simply cancel the subscription you no longer need; it will remain active until the end of its term.  In other words, if it is a monthly subscription, and you cancel it, the subscription will cancel on what would have been its renewal date.
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    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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  • Is there a subscription for unlimited call forward...

    Is there a subscription for unlimited call forwarding?
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    Hi,
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    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Subscription for unlimited calls to US

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  • Subscriptions for unlimited call to India on landl...

    Hi Skype,
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    Cheers
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    vikas_chaubey wrote:
    Hi Skype,
    I am using skype from long time, I was using subscription for unlimited call to India on landlines and mobile, unfortunately I missed to put autorecharge option and on 28th august my subscription expired.
    Now when I am trying to buy India unlimited subscription from portal its not available and it has been replaced with 2500min/month.
    Is it possible to buy India unlimited subscription for 1 year without cap of 2500m/m.
    Any help appreciated.
    The Unlimited India subscription no longer exists.  According to posts here on the forum, Skype discontinued it due to high levels of abuse.  You can now choose from 4 time-limited monthly subscriptions (60, 120, 800, or 2500 minutes per month).
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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    I am not a Skype employee. No soy un empleado de Skype.

  • Unlimited minutes after 9?

    Do unlimited minutes after 9pm on weekdays include all networks or just verizon? 

    SuzyQ wrote:
    SeaJohn wrote:
    How does it work when the two parties are in different time zones?  Each phone will be charged based on the time zone it is in. 
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    If you are calling a different cellular carrier, well that has to do with the plan the other carrier is providing.
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  • Is there any way to get rid of the audio message that I have unlimited minutes when I make a call? I want that 10 seconds of my life back :)

    When I make a call I get an audio message that I have unlimited minutes and then dial the number. Is there any way to get rid of that message? Because I really want to get back those 10 seconds back, Ha, Ha, not!

    Whoever thought this new search box GUI was a good idea was mistaken IMHO.
    I've used the method shown above to return it to the old constant icon/text display with instantly available drop down of my alternative chosen search engines. All back to how it was in the previous version. Yay!
    Displaying the chosen default search engine icon/text in the search box just seems a better and more sensible GUI feature to me than needing to hover over the box to show the same information (minus icon) . As for having to start entering search terms before the other search engine options become available - that is just plain ill conceived design.
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  • SHARED SIM (UNLIMITED MINUTES 4GEE EXTRA PLAN) PROBLEM

    Hi i got confused with this : 4GEE Extra plan with EUROPE I want take phone sony z3 with 20gb 4gee extra plan  with unlimited minutes and texts  + one shared sim cost £12 extra a month Now we got problem I travelling with my wife plenty times to Europeand i want give my wife "SHARED SIM"  which she can be using my plan ( included unlimited minutes and texts) In Europe. now i spoke with 2 staff on chat  and one staff from EE SHOP. Problem is one staff from chat and women from EE SHOP told me i CANT  using shared plan (unlimited minutes and texts in Europe on SHARED SIM.i need buy £2 addon which give me unlimited minutes and texts .Told me this SHARED PLAN  working only in United Kingdom  ?!?I want have plan 4GEE EXTRA including EUROPE with 20GB data( data in now working only in United Kingdom) On leader sim (sony z3) will be no problem today i spoke to chat  and lady from chat told me i can using my plan (unlimited minutes and texts) on both LEADER SIM and SHARED SIM with no problem in Europe. Who told me tru and who lying ? did 4GEE EXTRA PLAN (unlimited minuted and texts) on SHARED SIM working only in United Kingdom ? Or i will be loud to using this plan with no problem in Europe on shared sim? Please help me Thank You 

    In the Terms and Conditions it clearly says 'Shared Plans applies to standard data usage within the UK only' These are found at: http://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/Ts%20and%20Cs/SharedPlans-Terms%26Conditions-2July2014.pdf In the Shared Price Plan brochure it also says : Your inclusive minutes and texts are from the UK to UK mobile networks, voicemail, and numbers beginning 01, 02 and 03 (excluding Jersey, Guernsey and Isle of Man). Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance.Calls, Texts and Data whilst roaming are not included in your plan. Add-on purchase will be required to use Data whilst roaming.This can be found at : http://ee.co.uk/content/dam/ee-help/Help-PDFs/EE-PAYM-SHARED-010715.pdf

  • Subscriptions for unlimited to mobiles

    i have a subscription for unlimited calls to lanlines in israel and want to add to it unlimited calls to mobiles in israel as well. how do i do it?

    Hi,
    Currently there isn't unlimited subscription for Israel that would include mobile numbers.
    You can purchase 60/120/400minutes subscription to Israel that covers mobile numbers: http://www.skype.com/intl/en-gb/prices/pay-monthly/#IL
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • World Plan Minutes

    Where are the World Plan minutes used on this new website? 

    Shame on you Verizon since they change web page a month ago they can't fix the problem wooooooooooow that's ridiculous

  • Subscription for unlimited worldwide calls - landl...

    My husband took out an annual sub, and thought he had unlimited mobile calls. he made one mobile call then noticed he only had about $4.00 credit left. plse check the sub and tell us what is wrong. or what he has to do to buy unlimited mobile calls worldwide on an annual sub. his skype name is jameshodgson.ogt350

    There is no subscription that covers mobiles worldwide for all countries, please see the list of countries and phone types that are covered worldwide here: http://www.skype.com/intl/en/prices/pay-monthly 
    Then click the "See Details" for the worldwide subscription to see the phone types covered in each country.
    If you call specific countries often and the unlimited world subscription does not cover mobiles in that country, there are "Limited Minutes" that can be used for mobiles in that country, that are cheaper than standard Skype rates as well.
    Simply enter the country and a list of call plans will be displayed using the above link as well.
    About Me You can also use a IP Camera as your camera for Skype video Example Instructions

  • Two accounts and to two subscriptions to Unlimited...

    I have an old Skype account and when I signed up for Unlimited World Extra with my new skype account, I now have two Unlimited World Extra subscriptions and being charged twice a month.
    Since I can not find any way possible to email Customer support and I using this method.
    How can I cancel the Unlimited World Extra on my old account and move the credits to my new Skype account?
    Please provide a way I may contact Skype Customer support?
    Solved!
    Go to Solution.

    Do you realize that you have responded to a 16-months old post which has long since been resolved?
    Here is the CS link:  contact customer service
    TOPIC CLOSED
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • My subscription for unlimited india was unfortunat...

    can you please help me out, how do I resubscribed unlimited india calling on my account?
    If any body can advice me how to resubcribed unlimited calling india.

    Unfortunately currently Unlimited India is not available anymore. Instead you can purchase India 800 minutes or India 2500 minutes.
    Subscriptions: http://www.skype.com/go/subscriptions
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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