Subscription was supposed to renew yesterday

My account shows my subscription payment has been received, and the amount was deducted from my account on October 5. It says my subscription renews October 7. It's October 8 and I still have 0 minutes left. I've had the subscription for about 8 months and I never had this issue before.

Dear friends, I do have the same problem with my subscription, it was supposed to renew yesterday 8-11-2011 at 20:15. Today I have not seen any minutes available, Please let us know if your situation has been solved. Thank you very much!

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I signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

i signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

Sounds a bit odd to me. Like Gene says, if you are signed in to the Desktop Application Manager, it should recognize you and the plan you are on, and let you install LR without asking for a serial number. Try signing out of the Desktop Application Manager by clicking on the cog icon > Preferences > Account tab > sign out. Then sign back in again. This forces the Desktop Application Manager to scan your system (it normally only does so once every 24 hours looking for updates).
If LR is still not inviting you to Install it, then sign in to your Adobe account . See what it says under My Subscriptions. I don't have the Photography plan, so don't know what you should see, but I imagine it will be obvious. Click on Manage and see if that makes sense.
If still in trouble, I think you would do better starting a thread in the Creative Cloud forum that deals specifically with this sort of issue. You'll also find some FAQ links on that page that will likely give you a clue as to what is going on.
Bottom line is I have never been asked for a serial number installing LR from the CC Desktop Application Manager.

Yesterday, I used 5000 bonus points to buy 1 extra gb of data. This hasn't shown up in my account yet. The 5000 points deduction is listed in my Smart Rewards account, but no bonus data. I thought it was supposed to show up almost immediately. Will it

Yesterday, I used 5000 bonus points to buy 1 extra gb of data. This hasn't shown up in my account yet. The 5000 points deduction is listed in my Smart Rewards account, but no bonus data. I thought it was supposed to show up almost immediately. Will it be credited to my account?

I called Verizon Wireless and they gave me the number: 1-866-962-3713 -- which asks if you're calling about the 1GB rewards offer - if you select this option it says "We are aware of customers having problems with this offer and hope to have it resolved soon. Please check back again." So, will try again in a few days.
The original technical support rep I spoke to from the main line was incredibly helpful (helped me find the 866 number above). A+.

Why is develop module disabled when my subscription was successfully renewed?

Why is develop module disabled when my subscription was successfully renewed? I have updated my billing information, received a confirmation, logged back in and it is still telling me to renew membership. Customer support so far has been useless and I have been trying to resolve this for 48 hours.

Check the answers in the "More Like This" section to the right of this post.

My airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless

my airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless..... please help!!!

Hi again Jen,
Most internet providers utilize "dhcp" -- you might want to check to see if your extreme is set to that function.
If you want to try, you need to go into airport utility and select MANUAL setup/ then click NETWORK button on top of the window. /select TCP/IP -- make sure that you see "Using DHCP" not MANUAL in the configuration window. If you do see using dhcp, click the renew dhcp lease button. Then you'd have to do the power down/up cycle again. If all this doesn't work, you can do a hard reset on your Extreme, which will bring it back to the way it came out of the box, then go through the same proccess that was used to set it up originally.

Skype Number subscription was cancelled and will e...

hi,
My skype account notes ---- Your Skype Number subscription was cancelled. It will expire on April 22, 2013.
There is a link for Get a new Skype Number . But I wanna contiune using the old skype number. how to renew the subscription and skype number? Thanks!

I too have the same problem
Your Skype Number subscription was cancelled ----- why i didnt cancel it and i want to continue using the same number that i have had for 3 years

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

Lets clear a couple of things up first.
1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
2. PSCC does not include Lightroom.
Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app.

Help, I paid but account has not activated. Talk to tech, someone was suppose to get back to me but no one has. What do I do-massively frustrated

Help, I paid but account has not activated. Talk to tech, someone was suppose to get back to me but no one has. What do I do…massively frustrated

Check your account page to see if your subscription is listed https://www.adobe.com/account.html
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

After payment subscription was not updated

I have placed the order for the monthly UAE subscription package on 24/05/2015 and status on the payment history shows Delivered. But the subscription was not updated in my account. Please check and advise urgently or refund the charged amount

jatinder1 wrote:
Hi i have already one subs 800 min toindianbt itsfinised and i was cancel this plan and then buy again new plan for 800 min i have already got a email fordeliverd theoder money was taken off from my credit cardbthavent show new subscription on my account and also wont be able to make call what shell i do nowSubscriptions are month to month. Cancelling a plan ensures it won't automatically renew but the plan will continue to run its course until it expires even if you've exhausted the minutes. If you sign up for the same exact plan before the previous subscription completes the new minutes will still not be available until that previous subscription completes. It doesn't matter when you pay for the purchase, the rules are the same. If you wanted the minutes to be available right away all you can do is purchase a different minute subscription. The new subscription will follow the exact same rules.

Reactive subscription was not working

yesterday my reactivate of subscription was not working. and once I subscribe another one month call, the previous 3 month subscription is activated. which is rubbish. why there is no control to recurring subscription by manual. because this results in over spending to subscribe skype rubbish service since microsoft took over. the website is very slow. and user interface is owful!

Hi,
It is because your subscription does not cover calls to India.
You can call following destinations:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I have Adobe Creative Cloud, I thought FormsCentral was supposed to be apart of that. Why do I need to pay so much more?

I have Adobe Creative Cloud, I thought FormsCentral was supposed to be apart of that. Why do I need to pay so much more to add FormsCentral. Is there something in the Creative Cloud that will work the same way?

Hi maybeamy,
Please see Is FormsCentral part of the Creative Cloud?
You can create unlimited offline forms with the desktop application that's included with Acrobat XI as part of Creative Cloud. If you want to track responses, or create more than one web form, you'd need a FormsCentral subscription.
Please let us know if you have additional questions.
Best,
Sara

My subscription was canceled

My subscription was cancel like a week ago! But i would like to have it back. I try to go back and renew for my price of 4.99 but it says i am not elgible for the student promotion anymore, although I am still a college student. What should i do

Hey there , welcome to the community!
Do you currently have a active Spotify Premium subscription? If so, you need to cancel it here and wait for your account to revert back to Spotify Free before re-applying the discount, which you do through the student page.

HT204266 I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with

I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with an arrow pointing down. When I click on the app it pops up but there is no open button. How can I remove it? Tapping it won't work as it isn't on my home screen.

You'll have to contact the developer about this. Apple doesn't make this app;

After upgrading to iOS 5, I lost my contacts, calendar entries, and Notes on my iPhone 3GS (3 years old). How do I retrieve them? My last backup/sync to iTunes acct was Sept 18 but yesterday's backup bombed due to lack of space on my C: drive.

Yikes! After upgrading my iPhone 3GS to iOS 5, I lost my Contacts, calendar entries, and Notes (100+) on my iPhone (3 years old). How do I retrieve them? My last backup/sync to iTunes acct was Sept 18 but yesterday's backup bombed due to lack of space on my C: drive.

This happened to me too but it was really all there. Go to your calendar, click on calendar in the upper left hand corner, click on show all calendars, click done in the right upper corner. Everything should show up!!!
I was super thrilled. Hope this works for you!!

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.

Subscription was supposed to renew yesterday

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