Subscription will not activate. Trial periode expired. Creative Cloud Desktop

I bought Adobe CC Student and Teacher Edition width monthly payment yesterday but if I install any product with the Creative Cloud Software for Desktop and want to start it, it only say, that my trial period expired and that I should buy it.
I've never had a trial period with my account.
How can I solve this problem?

Hi, Lepszy
Make sure that you are signed in with the correct email ID in the CC desktop application under which you have the Creative cloud subscription, If it is correct then Try resetting the hosts file.
You can follow the below steps.
Reset the hosts file:
NOTE: You may have to disable you security software to modify your hosts file.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then pressEnter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, Press Command + Shift + G button from your keyboard, It will open the Go to folder
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Let us know if the above step resolved your issue or not.

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Hi Julianvl,
Correct, if your trial expired you would need to sign up to continue using the service.
This document might help with signing up
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html?promoid=JZEFO
-Dave

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I have t Windows 8.1 64-bits

When the 30 day trial ends, you need to purchase a subscription to continue... have you done that?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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FIND US A SOLUTION..

Adobe has heavily pirated products and to detect and combat this, Adobe ties a particular user login and registrations to a country and probably requires payment from that country as well.
I suspect the reason that PayPal is only accepted in the US is because PayPal doesn't provide country information for Adobe to validate where the payments are from so Adobe has to assume PayPal is from US customers, and if you're not a US customer you can't use PayPal.
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Furthermore, there are ways to buy a CC pre-paid subscription for a single payment for 3 months or a year at a time, from third-party resellers, though I'm not sure what countries they are for, but Amazon is one of those resellers:
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dsoftware&field-keywords=creative %20cloud

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Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company). I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response. (That's really not personal, because you can't control that, but it's a fact.)
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BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad.

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Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
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If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Named Licence (Trial) must have Creative Cloud Desktop Application with CCP?

Hi,
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Hi Glenn,
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hence, creative cloud desktop app is mandate for Named license user.
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What happens after the 90 days free trial period of Creative Cloud?

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MBMeservy wrote:
I am on Windows 7 32bit. . . That being said. . . I should not have had to post the question. . Instead of my clicking on install and nothing happening I should ahve seen a message to the effect that Premier will not install on 32bit version of windows. It is complete user unfriendly to just have nothing happen and I have to figure out how to tell someone it is not working. Maybe even the application icons should show which versions operating systems they work with.
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Poor decision by Adobe to just leave confused users in the dark to work it out for themselves with zero feedback.
Feel free to post this thought to Adobe via the official feedback form
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
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I got this error.
Hey I'm having the same problem.
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AAM has not updated itself to the Creative Cloud desktop app, and if I go to the Download link for the Creative Cloud desktop app and click on Download, it just switches to the AAM app, and does nothing.
If I look in the updates section of AAM, there are no updates for AAM itself and Creative Cloud Desktop is not an installable program in AAM either.
Can anyone help me in either triggering AAM to update/install Creative Cloud Desktop, or provide some manual installation steps?
Many thanks,
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We may want to see what Nick's OS is before we go into to many details.
Here is a quick tip though for Windows 8 and 7 64-bit users which might resolve your difficulties.
Go to C:\Program Files (x86)\Common Files\Adobe and rename the OOBE folder to OOBE_old
Close and relaunch your browser
Sign in with your Adobe ID and password to https://creative.adobe.com/products/creative-cloud
Download the Creative Cloud app.

Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution. I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
!Installation Failed - Learn More
When I click on learn more it says
Installation failed
Errors encountered during installation.(7)
More information
However the more information button does not do anything when clicked. I have had no problems installing my other application, updates and trials with the creative cloud desktop app.
I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program. The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
Few other details:
I ran the adobe cleaner for CS6 programs before installing the creative cloud.
The program fails at 51% Installation.
Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having.

Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
Some Background:
When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into C: and D:.
Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:. Despite this it was still installing all the programs to the C:/default path.
I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
So finally I just decided to unpartition the drive back to only C: Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app.
As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.) Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive. At this point it was just doing the opposite of what I wanted. Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive.
When I looked into the error log for the Edge Animate I noticed this
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | - 0 fatal error(s), 1 error(s)
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Please search the above error string(s) to find when the error occurred.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | These errors resulted in installer Exit Code mentioned below.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | -------------------------------------------------------------------------------------
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
This issue just wont leave me alone.
As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine. Are there somewhere that secret preferences are stored? This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

Creative Cloud Desktop won't load. Just spins after launching.

I just signed up for the photography subscription and have downloaded and installed the creative cloud desktop. after launching the application, the window just sits and attempts to load with the blue circle spinning. I cannot login or do anything. I've tried researching but haven't seen the same issue before. Thanks for the help!

Hi Chrissy,
Please try the Following Steps:
For MAC OS
Open Activity Monitor
>Look For Adobe Processes
>Force Quit Creative Cloud
>Force Quit Core Sync
>Force Quit Processes Related to Adobe.
Try Launching Creative Cloud Desktop again.
If you Still get the spinning circle Repeat the above Steps, You will get the Login screen and it will start working.

Subscription will not activate. Trial periode expired. Creative Cloud Desktop

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