Substituion rules from UWL - nor working

Hi experts,
i have the following scenario:
employee 1 send his/her leave request to his/her manager (manager 1 lets say).
now that one is out of office (doesn't matter for what reasons) but has made a substitution rule "Fill in for ME" to another manager (manager 2 let's say).
Both receive the workitem and in theory manager 2 should be able to procces it. But in my case, manager 2 can see the workitem but after he clicks on it in order to process it the LeaveRequestApprover application is displaying the table empty. No leave request...
So i'm not sure what could be wrong...
Could be limitations coming from OM structure?
Any hints are more then welcome!
thanks in advance,
eugen

Hi,
By default the router is not filtering traffic from LAN to WAN. 
The issue you are facing will need further investigation of the configuration of the router. Capture traffic can also help understanding what is happening. I would advise you to contact the technical support, so an engineer can have a look at it. 
Hereby the contacts: http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Kremena

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