Substituted Drive Not Always Visible in Windows Explorer

We have a 2008 server with terminal services enabled and the login script is used to subst I: to a folder on a local hard disk eg. SUBST I: D:\FOLDER
When the domain administrator is logged in via an RDP session they have an entry for I: shown in windows explorer. If a user logs in while the domain administrator is logged in they also see I: in explorer but if a user logs in when the administrator is not logged in they don't. Attempts to access I: from the command line are always successful and the substitution can be seen by typing SUBST at the command line.
Any idea what's going on?

Steve,
I would suggest that in your case it is eather a bug or a coincidence with other applications or permission sets.
I have had the same setup in couple of environments and I have not had such a problem. The subst was
excetud from logon scripts and it worked.
I would suggest you to use Process Monitor from Sysinternals:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
and run it when the users have the issue of not being able to access the I: drive.
Look for regestry and fily system access denied entier and you will come to the resolution.
I guess for someone else it would be difficult to reproduce this issue.
Citrix Technology Professional, PubForum.net Founder, LinkedIn, TS Training in Europe! Love Microsoft &its people to bits!

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