Substitution and RSWUWFML2

Dear all,
Need you guys help!!
We are using workflow to send out work item and mail notification (by program RSWUWFML2) for approver to approver purchase requisition.
And everything is working fine except during substitution.
During substitution, the work item will be sent to approver and the substitute but mail notification (by program RSWUWFML2) only sent to approver but not to substitute.
Do you guys have any insight on that ??
Many thanks!!
Cheers,
Dragon

Hello Karri,
Thanks for your prompt reply!!
I got few more quick question:
1) Active substitution: is it from T-code SBWP, Settings --> Workflow Settings --> Maintain Substitution --> and input validity and set the 'Activate' button?
2) Email address: is it from T-code SBWP, Settings --> Office Settings --> Automatic forwarding?
Many thanks!!
Cheers,
Dragon

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