Substitution: Personal Number, No User ID

Hi All ,
I am in a strange situation. I have a requset from an enduser. he says his personal number is 12345678 but there is no user id attached. Now the request is to maintain a substitute for him. I have 2 questions:
1. Will he be getting any workitem ? I mean without any user id ?
2. If yes then how do I maintain a substitute for a personal number ?
Thanks in Adv
Anuj Sethi

Hi Anuj Sethi,
Without a user id he will nog get any workitems. And I don't think it will be possible to maintain a substitute for a personel number.
Regards,
Martin

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