Subtitle problems CS5 encore 5

Hi
Does someone have an explanation for me on a subtitle issue I seem to have wtih CS5/ Encore 5 inbuilding a DVD.
I have a single timeline, 4 chapters, each in a different chapter playlist. 16:9 format, 2 audio tracks, 2 subtitles tracks.
When the DVD is made the preset combinations of audio and subtitle play correctly EXCEPT the subtitle 2 that is NOT displayed . On the DVD remote of 4 different players it show that Subtitle track 2 is selected but it is not visible on the screen. If I preview it in Encore it works fine but once built it falls apart...
any suggestions on hwat I might be doing wrong?
Peter

Try this search in the meantime.
http://forums.adobe.com/search.jspa?resultTypes=&dateRange=all&peopleEnabled=true&q=subtit le&containerType=&container=&containerName=Encore&username=&rankBy=date&numResults=15

Similar Messages

Subtitle problems with Encore CS4 and BD/Blu-ray -- here is a solution!

Do you have problems with subtitles: for example they vanish completely after doing fast forward or turn them off and on again. Then here you can find one possible solution.
I am using Windows Vista 32bit. Thus Encore CS4 is the last version which I can use. Because Adobe will never provide a solution for this version, I was looking for another solution.
At least I found a workaround for my subtitle problems.
Now I am doing the following steps:
1. Create the blu-ray disk in a folder without subtitles
2. Create the subtitles with a program like "subtitle workshop"
3. Save the subtitles in the .srt format.
4. Use the program SubConverter Express v1.5.0 to convert the subtitles in the .sup format. Here you must choose a suitable font & font size.
5. Add the .sup to the blu-ray folder structure with the program BDFix Express v1.7.3. When doing that, you can also choose the language i.g. "deu" for german. You will find a detailed description in the forum on www.defsoft.com. It is very easy to understand.
6. BDFix will create a new folder with all necessary files to burn a blu-ray disk. Nothing changes in comparison to the folder which was createt by Encore except that subtitles were added.
7. You can burn this folder with a tool like imgburn.
With this workaround you will have the following advantages:
1. It seems that these subtitles were added in a blu-ray specification conform way. Fast forward/backward, switching on/off, chapter jump still work perfectly.
2. The subtitle fonts are rendered in a much more smooth way than Encore does.
3. The 5 frames gap between subtitles is not longer necessary.
4. This solution ist quite fast (about 20 minutes for a 25 GByte disc).
5. You can use these programs also for other blu-rays to add or remove subtitles.
6. You do not need Encore to add/change or remove subtitles. You can do that also years later. You only need the burned blu-ray disc.
To be honest, there is one disadvantage:
- The two programs (SubConverter & BDFix) cost about 200 US Dollar. But to cure my nerves that was worth it.
Hint: You can do a first test with the freeware versions. But there are two limitations. SubConverter can only import 30 subtitle lines and BDFix will only create 3 minutes of subtitles.
Greetings,
Ralf

FLV and F4V use different codecs for Flash video. H.264 in case of F4V and On2 VP6 for FLV. There's a difference of bitrate between different quality presets. You can check the bitrates of files generated using some tool. Your video might be very static to feel the different be the two quality settings.
F4V is the new format and need a newer version of Flash Player. Please update your Flash player and try again to play the F4V files.
Playstream doesnt support F4V format. You can only export FLV files to Playstream.
It might also be an issue of low bandwidth while playing a streaming video. Are you playing is locally or from a web server.

Look of image-based subtitles in Adobe Encore

Hello,
I'm using Adobe Encore CS5.1 and I would like to create a simple Blu-ray with image-based selectable subtitles. For this I produce a FAB Image Script with the appropriate PNG files in an external application and import the FAB Image Script into Encore. So far, everything works fine and it is no problem to get the subtitles in sync to the video/audio. The problem is that the subtitles look ugly (extremly pixelated edges) as soon they are imported into Encore although the PNG files look perfectly sharp with smooth edges when I open them in Photoshop.
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I would appreciate any help very much!
Can it be that I have to choose another option to produce and import the subtitles?
Does anybody know if there is a difference between Encore CS5.1 and CS6 regarding this topic?
Thank you!
Best regards
Mark

No, I am surprised that this hasn't been sorted out. My feeling is that I must be doing something wrong. I have been playing around wiuth subs in encore, and the text feature has been producing the best results. Check this out:
Even with this I had to adjust the size, kern, etc, and sometimes the adjustments were really small. I would love more advice on the subject.
Thanks!

My subtitles in Adobe Encore are extremely pixelated

My subtitles in Adobe Encore are extremely pixelated, even after I change the quality of the project. Any ideas how to make the text crisp and a nice looking resolution? The text should be flawless I would imagine- it's only text!
Using CS5.5
Created and imported .txt file subtitles (currently don't have the means to create a .scc file)
The project settings are 1280x720, 29fr
I am using a simple text, Arial, 22pt, Bold outline.
The quality of the text is horrible! Help!
See screen shot below-- this is viewing at 200%

I'm sort of having the same problem. My most problematic text is a vector logo that is text based (thick script and sans serif). The original logo was created in Illustrator. My exported video (with scale-animated logo at the end) looks good enough, and I created a menu in Photoshop that also contains the logo in the background. I scaled the vector down when I placed it in both these instances. Previewing these elements in Encore CS6 they still look sharp and clear. But then burn the DVD, and the DVD played back looks awful. The entire menu is pixelated, but the script logo is the worst. Its terribly pixelated with humongous jaggies (the original video is HD 1440x1080 and the menu is also formatted that size). Then when the logo comes on in the video it is hard to read and there are black horizontal lines going through it.
I've tried changing project settings (not many options there) and export settings, but nothing I do helps the final burnt DVD at all.

I am trying to import subtitles to Adobe Encore but am getting error messages...

I am trying to import subtitles from a software called Aegisub to Adobe Encore, but i am receiving this error message:
The software that is used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.
I have exported the subtitles as an Encore text file but it still won't allow me attach these to my video. I have exported the video from Premiere as an H.264 and that slots into Encore just fine, i just need to use Encore to attach the subtitles.
Can anyone tell me what i might be doing wrong?
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Thanks Stan. I think this is probably the answer but seeing as i am doing this at work, it is telling me the action was stopped because it needs to be checked by an administrator.
If i manage to succeed, i shall let you know. I was trying to import as an asset, wrongly, so this is probably going to be the solution.
Thank you

CS5/Encore crash dumping/Bluescreen occasionaly ???

OS: Windows 7 Pro 64-bit
App: Adobe Premiere Pro CS4 and CS5
This may be more of a "CS5 Encore" issue, but basically
I am Building a BD from PPro CS5 from:
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So, half-way through the build/encoding process (while creating a BD, or DVD image file) it crashes my system. ?
(I have successly done this, with the same work project in CS4 without these annoying crashes ?)
Anyone else run into this within CS5 ?
Here's the error output after it comes back up:
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF6837FFC6DC0
BCP2: 0000000000000000
BCP3: FFFFF80002D038CA
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070310-20919-01.dmp
C:\Users\rick\AppData\Local\Temp\WER-33727-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
If
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Ya thanks, there is a way to start Encore and
"import" your work project from Adobe Premiere Pro CS5, without CS5 running.
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I will try just Encore alone next time.

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Hello. My CS5 Encore has let me down. It keeps on forcing a Close Down after trying lots of options. When I get my movie into Encore timeline either via Dynamic Link or Media Encoder, the Monitor Panel is blank. If I then click the Play button, the whole program freezes and forces a Close Down. I am on Windows 7. I have tried both Bluray and MPEG2 formats in PAL.
I have the full CS5 Premiere Pro Suite and want to know if I can upgrade just the Encore part of the suite to CS6 and if so, how? I do not wish to subscribe to monthly CC payments so would really appreciate your feedback.
Thank you. Janice

Hello Ann John and Richard and anyone else who may be interested in helping with my problem. I have re-installed and upgraded my Adobe programs. Some had errors so I quit and tried again 12hrs later. Same message, however, the errors only related to After Effects, Bridge, Extension Manager, Illustrator, Pixel Bender Toolkit, Flash Professional, Photoshop and Photoshop Camera Raw. Would there be any connection to my problem if these programs have not upgraded fully?
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Hoping someone can help solve this problem as it is very very frustrating.
Cheers.
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DVD Remote "skip" Function Doesn't Work for Blu-ray Projects (CS5 Encore)

     I have graduated from SD to HD and I need help.
I just finished my first HD project in CS5, burned it to a Blu-ray disk and immediately encountered a problem: the skip forward and the skip backward remote functions don’t work. (I have encountered several other problems on the way to get here but I solved those with the help of the manual and by browsing this forum ). In this project, I am doing exactly what I have done in my previous SD projects (where this function works):
In CS5 Encore, I added “Chapter Points at Intervals…”.
On the timeline Properties Panel, I kept the default selection “Operations: All Permitted” (that includes “Search for Chapter” in the “Permitted User Operations” menu).
In the “Project Preview” window, clicking on the “Next Chapter” or “Previous Chapter”, the function is executed correctly.
Still, after burning the blu-ray disk and pressing the “skip forward” or “skip backward” buttons on the Blu-ray player (Panasonic DMP-BD65) remote, the “Operation is not permitted” message appears. (This very remote button function works on all my SD projects.)
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At this point, I desperately need the Forum’s help.
Thanks,
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Up to now I worked only with standard definition projects and outputted them
to DVDs. This is my HD project. My problem is that I am a bit confused with
the proper (and simple) settings for a blu-ray project. Your
questions/comments imply that I am making a "DVD project" - but then, how
can I burn it to a BD?
Here is what I am doing, and please, let me know if/where I am making my
mistake:
1.       On the camcorder the recording format is set to "AVCHD 1080/60i
HA".
2.       In the CS5 PrPro new project:
a.       General > Capture Format: HDV
b.      New Sequence > Sequence Preset > AVCHD > "AVCHD 1080i30 (60i)".
3.       In Encore: File > Project Settings > Basic:
a.       Authoring Mode: "Blu-ray"
b.      Transcode Settings: "Codec: MPEG-2; Dimensions: 1920 x 1080; Frame
Rate: 29.97, Fields: Upper Field First, Audio Transcoding Scheme: Dolby
Digital, Maximum Audio/Video Bitrate: 15.0 Mbps"
c.       In the "Default Transcode Settings" window, the Blu-ray tab is
highlighted. (There, I could change the codec from MPEG-2 to H.264 -
according to some articles it would give slightly better quality in certain
circumstances - I don't know.)
d.      On the Encore Project Panel, right clicking on the sequences, and
choosing "Transcode Settings" from the menu, I get a window that says "DVD
Transcoding" and "Blu-ray Transcoding". In the Blu-ray Transcoding section,
I choose Codec: MPEG-2, Dimension 1920x1080, Frame Rate: 29.97, Quality
Preset: Automatic Using Project Settings.
e.       Going into the "Edit Quality Presets", I change the "Export
Settings Preset" to "1920x1080i 29.97 Maximum Quality" (from the 1280x720)
4.       Now, in the Project Panel, under the Blu-ray Transcode Settings I
see: "1920x1080i 29.97 Maximum Quality MPEG-2".
Are these the correct settings for a high quality Blu-ray project? I am
re-transcoding the project with these settings to see if I still get the bad
transitions.
Thanks for your advice,
Laci.

Subtitle Problem on Chapter-Playlist 16:9

I think I found an Encore 2 subtitle problem. Could maybe someone confirm if this is the case and if there is a workaround:
If I have a timeline of a 16:9 movie with two subtitle tracks and I make a chapter-playlist of the whole timeline, the subtitles will not show when playing the chapter-playlist on a burned DVD (they will show correctly in the Encore preview). When I press the subitle button on the remote control it says that the two subtitle tracks exist but the actual subtitles are not showing.
If however the timeline is 4:3 (and the chapter-playlist of this timeline therefor also), everything is fine, the subtitles play correctly on the chapter-playlist as well.
I would appreciate very much if someone could let me know if this is an Encore problem.
Thanks,
Gerhard

I've got a 16:9 project with chapter playlists from one main timeline which has 4 subtitle tracks.
Each chapter playlist contains one individual scene and links back to the Scene Selection menu. It all works properly from the Preview in AEDVD2, but once burned, I get ENG ST on the the ENG and FR tracks, FR ST on the SP track and the SP ST on the Italian track which (as a test, and I've done many!) I've left blank.
So in my case Encore is not understanding the placement of the ST tracks when read from a chapter playlist. It's completely illogical because the Main Menu has the buttons to play the whole movie with a corresponding ST track (and one to play with all ST OFF) and they are all perfectly interpreted on the burned DVD. No way to comprend why Encore shifts the ST tracks when selecting a scene from the Scene selection menu. Another hint, when I hit the info button on the remote from inside a chapter, it automatically comes up "ST OFF" while I haven't touched anything in the properties zone to set this. So although the setting is "no change", Encore is setting it to OFF and then shifting the tracks so they no longer correspond to the main timeline from which they're taken. Something is definitely amiss somewhere. Has anyone figured out what's going on?

CS5 - Encore - MediaOffline

Hey,
i have set up an entire DVD using Premiere CS5 + Encore via DinamicLink -> all in the same Folder including Pics and Videos. -> Saved on an External HD.
Now: Because my Laptop is not as good as my PC, I wanted to creat the dvd on my PC. DVD 2 had no problem in Encore. DVD 1 was saying Media Offline in Encore -> i opened Premiere but all is fine and all videos play normally. Also Encore finds the Premiere File using Bridge or show Asset in Browser.
So whats the problem here?
I have read several discussions but mostly it was about CS5 working with CS4 or CS6 etc
PS: excuse my english since i am german ive tried my best though!

Well 2 days later and after trying like 1000 suggestions and after just writing this discussion it finally works somehow...
-> i hooked up the external HD with my Encore & Premiere file
-> started Encore -> "Media Offline"
-> restarted PC -> still having external connected
-> started Premiere and played some files in Premiere to make sure they work and are linked to pics and videos
-> then started Encore and finally no message "Media Offline" -> all via Dinamic link
well, that worked for me

Problem with Encore CS4 (and Windows 7, possibly)

Greetings:
Anybody else having this problem? First I'll get my system blood work out of the way. It's a brand new HP Pavillion.
Windows 7 Home Premium (64 bit)
8GB RAM
Over 700GB of FREE harddrive
Intel Core 2 Quad Q8300 @ 2.5 GHz
Video Chip Set: Intel G45/G43 Express Chipset
I have ensured that everything is updated. This includes:
All CS4 Applications
Windows 7
My Graphics Card Driver
My Display Driver
I have also updated the Roxio PX Engine to V4.18.16a. I had read on a forum that Encore uses this driver and it should be up to date.
OK, the problem, which I can reproduce with the simplest Encore project:
1.     Start Encore
2.     Create a new project - specify DVD - everything else id default.
3.     Create a timeline
4.     Import asset. It is a simple Standard Video AVI file, 720x480.
5.     Select timeline for editing
Here's what happens:
A) Monitor window behaves normally. I can click play and watch the imported video. Sound is fine, everything is fine. I can start and stop the play back freely. All is well.
B) Now, I can do a number of things to create the problem I am having. The simplest is to just go to the timeline editor, select the AVI asset that has just been there, running fine, and remove it from the time line. At this point, the monitor window's internal frame that used to represent the video view port area, disappears. By "disappears", I mean that the Monitor window goes to the background color which is used for empty, unused window regions. What had been there before was a jet-black frame representing the video view area
Now, if I go to the project window and re-select the AVI asset that I was just viewing and put it BACK into the timeline, the Monitor does not restore. If I play the timeline, the monitor is still blank, although I can hear sound.
In addition to this, I also find that Encore has slowed so that response to the simplest operation is extremely slow. It doesn't crash, although, it might if I hang around long enough - but I don't. If I shut down Encore and restart it, it will work OK until I start manipulating video assets again and then the same thing will happen.
I should mention that, yes, I have this new computer but I was using Encore on an older and much slower XP system with less memory and drive space and I had no trouble with encore. I should also point out that the AVI assets that I use to produce this problem are the same ones I had used successfully on the older system.
Is there anyone out there that would find this problem familiar? Anyone find a solution?
Thanks in advance to anyone that responds.
Mark Roberts
Toronto, Canada

Hi John:
Thanks but, I had already done this. I was having THAT problem with Encore (could not even initialize before tanking) when I first installed it and that's when I updated the Roxio engine. I don't know what else there is to update or correct at this point.
There was one thing that occurred to me: When I was using XP, I had to disable Open GL in order to get Encore to stabilize. I've heard one recommendation for Encore that one must disable graphics acceleration. I would like try that here except I can't figure out how to do that in Windows 7.
I've been Googling "Windows 7 Disable Graphics Accel" and have come up with nothing useful.
Thanks for your help though and if you have any other ideas, I'm all ears.
Mark

Problem starting Encore CS6

I have Adobe Production CS6. I am having problems starting Encore. It takes too long to start. On a quad core PC it starts almost immediately, on a second hex core i7 PC it takes ages to initialize transcoding. I tried installed elements for Encore CS6 that appears to have been only partially installed. The Dynamic link also has the same problem. Also, the sound is not transferring regularly. Sometimes it transfers other times it does not for the same Premier Pro CS6 project. Editing and creating a menu in Photoshop does not transfer to Encore. I have a problem that perhaps needs to be solved by reinstalling Encore.
What are my options to fix the problem?

Thank you for pointing me to where I can find the full library content. I did download what I believed was the correct download following Adobe instructions but it did not provide a full library.
The word "assist" was not part of the description in the Adobe article on buttons but my way of expressing the utility of the button menu template. I started with machine language programming then progressed all the way up to Microsoft's Visual Studio where functions are listed to insert into templates for programming. This saves time by eliminating line by line programming for the most part. In the same Adobe, "Using Photoshop to create menus" article that starts with the heading, "About creating menus in Photoshop" is a table of button commands that includes the shortcuts for creating various functional buttons starting with + then = etc. within brackets. Included is the wording:
"Instead of creating menus from scratch in Photoshop and adding all the prefixes manually, you may want to open a menu template that’s similar to the one you want to create, save it as a Photoshop file, and then edit the exported file in Photoshop."
I do not know how this menu template works but I am hoping that it does provide a shortcut to create buttons in the layer process in Photoshop.
I find that Adobe support for answers to my questions is often like looking for a needle in the haystack. There is no url to lead me to where I can find such a menu template with layer prefixes, nor in the same artilicle does a url "Video about creating menus in Photoshop" shortcut point me directly to where the video is found. Instead, I find myself in the "Learn and Support" section expecting me to find it myself.
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Problems launching Encore 6 within Creative CLoud

I can't get Encore6 to launch
Returns a message saying it will not launch without a serial #
My CCloud membership is up to date and all other apps launch??
Help!

Yes,
Fairly complex process
Uninstalled
Downloaded and ran the cleaner app from adobe
Re downloaded
Re installed
Seems to work fine now
Thanks for checking back!
Pat
In a message dated 10/5/2012 3:34:45 P.M. Pacific Daylight Time,
[email protected] writes:
Re: Problems launching Encore 6 within Creative CLoud
created by David_B_ (http://forums.adobe.com/people/David__B) in Adobe
Creative Cloud - View the full discussion
(http://forums.adobe.com/message/4753134#4753134)

Problema en encore ´building menus failed'

Después de renderizar todo el proyecto, antes de que encore queme el dvd, sale el mensaje : 'unidentified error' y en la ventana de Make DVD Image : Summary - Progress - Building menus... failed.
El proyecto está bien chequeado, los settings bien. ¿Alguien puede echarme una mano?
un saludo
fernando

Saludos,soy nuevo en este foro.Tengo el siguiente problema con encore 1.5,preparo un ideo de inicio que me lleva a un menu el fondo en video dura 40 segundos bucle,en ese menu pongo siete botones de video que estan vinculados a los siete capitulos que tiene el video de 1 hora.el chequeo esta correcto.cuando le digo quemar a disco o crear carpeta de dvd me da un error "an abnormal condition has been,detected.Before quitting,you have one change to save your project(don´t use the same name as the original).Perdon por extenderme,pero le estoy dando muchas vueltas y acabo siempre en el mismo sitio, y es que no puedo conseguir un menu con video en movimiento y sus pequeñas ventanas de video tambien en movimiento.Gracias

Subtitle Problems

I have had the vision box for a few days now. I am hard of hearing and need to use subtitles, or risk waking the neighbours due to the volume being too high!!
Now imagine my disapointment that NONE of the on demand content is subtitled. This in my view is pretty poor. Even if it is a technical restraint where a subtitle stream can not be sent down at the same time. How about having a seperate section for videos with subtitles built into the picture.
Also two days running now I have recorded star trek voyager on the virgin channel. But both times I go to play them back the subtitles are out of sync. They are actually too fast.
Oh and everytime I change a channel, watch a programme, pretty much do anything, I have to remember to turn the subtitles on. For some strange reason it will not store your settings. How fustrating.
I have a humax box which is coming to the end of its life, but has served me well as far as subtitles are concerned.Seems the Vision box is quite tempermental when it comes to subtitles. Mostly on recorded programmes.

I'm afraid you are spot on here and it is a major disadvantage to BT Vision as a service. They can't even cure the hanging subtitle problem.
I gave my Humax box to my Mother (80) she has used it for three years now solely with subtitles. It is nearing the end of its life. She is about to go online for the first time in her life with BT Broadband. I suggested BT Vision to her and then realised she could neither keep subtitles on for Freeview or actually watch any of the OnDemand stuff. I don't know the technical reasons why OnDemand can't have subtitles but also miss it greatly.
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Subtitle problems CS5 encore 5

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