Subtitle Updates - suggestions?

I have had all sorts of problems with updating my subtitles. Our client keeps checking the subtitles and coming back with more changes they want done. So, I know that with any changes made to subtitles, for them to be seen on the burnt dvd (even if they are visible in the preview), you need to tell encore to update the subtitle files. brilliant.
I have tried the following methods which have worked when I have had to do previous updates, but these methods do not work now:
- changing the leading and then 'undoing' -This is everyones answer to the problem but this doesn't work now!
- changing the justification then 'undoing'
- saving a new timeline colour set and changing all timelines to the new colour set.
- changing the font of each timeline, burning a new dvd folder and then returning back to the desired font.
- changing the kearning and then 'undoing'.
- saving the project as
- clearing the cache
Does anyone have any suggestions on any other subtitle update methods?? I would be very grateful if you do!!!
Thanks

Aaron.
I don't think you're gonna like this much, but the way I see it going down is like this: (This is my
i personal
opinion, and in no way a recommendation for general usage)
1 - Get your client to send you a proper, typed list with timecode in & timecode out points on every title for the project.
2 - Get them to sign off on this.
3 - Point out to them - in no uncertain terms - that any changes to this after sign-off will cost them extra.
I know it's not the simple solution you are after here, but in the long run it actually is. The problem you are currently facing is one I had myself, and in my case it was totally my fault as I allowed the client to do this once or twice, after which time I could no longer tell them "Enough is Enough". The trouble is that the client is in complete charge now, and you really must put a stop to this.
Try this:
Tell your client you need a meeting to discuss the project. At the meeting, you need to tell them you are having difficulty with the working relationship as you feel that with all the constant changes being made the goalposts are constantly shifting & you no longer feel comfortable with the project as you're constantly in a state of flux - and what are you (as in "both of you") going to do to prevent this from happening.
You would be surprised how often this works. You must - and I am not joking here - take control back from your client. They are seeing this as something they can fiddle with indefinitely, and you're inadvertently allowing this to continue. You need to put a stop to it. It will be the hardest phonecall/meeting you will have ever yet made, but it will be worthwhile - and if it all goes wrong then you don't need that kind of client anyway.
Getting back to the technical issue you have.
I'd delete the entire script altogether, and start over. Seriously.
Get the full timed script from your client and import that. Make sure of the following:
1 - They tell you what font to use.
2 - They tell you the RGB colour values (remembering of course that the same rules apply to subtitles as they do to SubPicture Highlights. You get 3 colours - base (or "Fill"), Stroke & Anti-Alias I recommend the base to be set to full opacity, and the others to 66% & 31% respectively.
3 - They tell you the type face or font - sans serif generally come out better.
4 - They sign off on the in & out points & the script.
5 - You send them a single PSD file with an example line of script against a still from the film so they can see how their choices look.
When they are happy, this gets set in stone.
The reason for this is that unless you do, they are not ever going to be happy with what you do. It's not because you are not doing what they want though, it's because they have a disease we call "Fiddleitis" and seem to be incapable of saying "You know what? This is done & finished. Great Work, guys". We've had it with bands, DVD clients etc all the time until we learned to say "Sorry, but you guys have already signed off on this and any changes will have to get added to your invoice".
When all is finally ready, simply import the script into Encore & all should be just fine & dandy.

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