Subwoofer not working prope

Hello.
I recently purchased an Audigy Value soundcard and I'm using Altec Lansing's 5i 5. speakers.All the speakers work fine except for the subwoofer. The bass produced is very weak even though the subwoofer volume is maxed out. Is there any settings that I can tweak to make the subwoofer work properly?Thanks.

Are you playing stereo or DVD surround sound? If stereo, then are you talking about the subwoofer volume control in the Surround Mixer, Advanced tab (with CMSS 3D selected in EAX)? Or the subwoofer volume in Speaker Settings, Bass Management? There might also be a Bass Boost tab. Not sure if the Audigy Value has these options, or you may have all this setup already, so this may not help.

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Hello @helpdeskjammy,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the subwoofer on your notebook computer is not working properly, and that the sound volume is very low coming from the speakers. I would be happy to assist you in this matter!
To return the functionality to your notebook's speakers, I recommend removing the drivers in Programs and Features and the Device Manager. Once the old software is removed, please restart your computer.
When you have logged back into Windows, please re-install the original software and hardware audio drivers that first came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 8). To update the software, I recommend following this resource on Using HP Support Assistant (Windows 8).
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Subwoofer not working prope

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