Subwoofer won't work in 7.1 surround with Audig

I've got a surround sound system for my new Creative SoundBlaster Audigy 4 (not the pro version), and I have it all correctly setup but for some reason the subwoofer won't work. I have it set to 7. surround and as it is now everything is plugged in the correct place and all powered on and I know this for a fact because I've checked it, checked it again and rechecked it against the specifications for the Audigy 4 in the user guide and in the knwloedge base on the sb wbsite. The subwoofer does actually work too, so it hasn't broken or anything. I plugged it into the front speaker plug and it boomed away like it should do.
Everything else works as it should, the front left/right speakers, the front speaker, the rear speakers and the side speakers, just not the woofer. Does anyone have any ideas why not? I have the latest drivers installed and I cannot find anything in the Creative Audio Console or anywhere else sound related for that matter to fix the issue (unless I'm overlooking something, which I figured I must be?). I'd appreciate any help at all as I'm pretty much stuck, and with no bass playing surround sound just isn't the same.

Oh! I know what's happened now. I think. When you said there's supposed to be a setting for bass redirection it got me wondering... Then I realised what must have happened. I didn't install anything from the CD that came with the sound card. I instead opted to just download and install the latest drivers from the soundblaster.com website. As such (now that I look at the CD) there's a lot here I probably need which didn't get installed with those drivers.
Okay I've installed all the stuff I think I need now... and does it work? YES! I knew the solution was staring me in the face. Thanks you very much for helping me out I very much appreciate it.

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