Successful internet connection, but keeps saying im not connected to a network

I have printed out the Wireless Network Test Results and its says no problems found , successful setup, but when I try to use the efax or any other apps on the printer it keeps telling me "No connection , your printer is not connected to a network" , Please help , and also not sure if pc is 32 or 64 bit.

Hey , Welcome to the HP Support Forum. I see that you're unable to use eFax with your HP Photosmart 7515 e-All-in-One Printer. I would like to help. I have located an article from HP might restore this feature for you. Click here and work through Solutions Two through Three. If you'd like more direct assistance you can call our Cloud Services at 855-785-2777. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know if this works out for you. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

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marie274 wrote:
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Successful internet connection, but keeps saying im not connected to a network

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