Sudden device removal via Firewire 800

I just purchased a MacBook Pro. I have a LaCie rugged drive that is a clone of my old iBook running Panther. I connected the LaCie via Firewire to the MBP to transfer some files. (Migration Assistant didn't get everything???) The LaCie kept suddenly disconnecting, resulting in a device removal error. I have two different cables; tried them both. It connected to the old iBook last night with no removal error.
Any ideas??

Here's what LaCie had to say:
Thank you for contacting LaCie Technical Support. As the issue you describe is an intermittent issue, it is difficult to pin point the exact issue and an exact resolution.
Mobile drives are commonly referred to as "Bus Powered" devices. They don't typically require an external power supply, and are powered by the ports on the computer. Ordinarily this is an acceptable amount of power, however, not all machines are capable of running these devices.
Most mobile drives require approximately 4 watts of energy to run. Most computers produce this, so it isn't a problem. There are exceptions, however. The physical symptom of insufficient power is a soft "clicking" sound. OS behavior can vary.
* On Mac OS X, the mobile drive can appear as an "Unknown Device" in Apple System Profiler (ASP), appear in an unusual way in Disk Utility, refuse to format with error -36, or have no reaction at all
* On Windows, the drive can appear with a Code 10 error in Device Manager, appear in an unusual way in Disk Management, refuse to format, or have no reaction at all.
All mobile drives have a "USB Power Sharing" cable included in the box. If a power problem is suspected, connect this cable to a second USB port on the computer. This will allow the drive to take more power, and can possibly make the difference in allowing it to work. Also, ensure the drive is not connected to a USB Hub of any kind. Connect all bus-powered devices directly to the computer USB ports.
Let us know the results.
Thoughts? Anyone?

Similar Messages

  • My new MacBook Pro and Imac can't recognize my digital video camera (Canon GL2) via FireWire 800 9 pin to 4 pin cable.

    My new MacBook Pro and Imac can't recognize my digital video cameras (Canon GL2 or Sony) via FireWire 800 9 pin to 4 pin cable. I've tried two different cables.  Any suggestions?  Thanks.

    Is your DV camera plugged in to AC power (not batteries only)? When you step down from 9 pins to 4 pins, you lose the "power" pins.

  • HT4124 Macbook Pro 10.6.8 Imovie will not recognize Sony Handycam DCR-HC38 via Firewire 800-9pin cable. Is it not compatible? It worked with previous Macbook (black) with prev. firewire version.

    Have tried to connect Sony Handycam DCR-HC38 to Macbook Pro via Firewire 800-9pin to 4-pin cable. I Movie will not recognize camera. I have transferred media on old Macbook (black version) with different firewire. Does the new IMovie not support this product?
    Thanks

    Hi,
    Did you solved this problem?
    I have the same situation here...
    Regards

  • Canon 550D connecting to MacBook Pro via FireWire 800

    As far as I know, my MacBook Pro (MacBookPro8,1) has a FireWire 800 port. My Canon 550D / Rebel T2i has a combined A/V output and a mini HDMI port. I've been looking around online about a cable that would allow me to connect these 2 together via Firewire (required by Adobe OnLocation). I'm asking here because I'm assuming that someone here is bound to know something about compatible FireWire cables for my MacBook and my DSLR in order to use the software. My knowledge goes as far as needing to know if the MacBook and the DSLR ports are 4-pin or 6-pin. I don't know how to tell and I can't find this information about my MacBook Pro.
    So, the question is: how can you tell how many pins my MacBook's FireWire port requires? And if someone can confirm, is it possible to connect these two things?

    I can only answer part of your question. Your SLR has mini HDMI and a mini USB out. Your MBP has three ways to connect: USB, FW 800 (9 pin) and Thunderbolt (which is ao far supported by a limited number of devices).
    As far as I know, you will not be able to use On Location with the Canon. But I could be wtong. Good places to ask are the Adobe forums and Canon forums.
    Good luck.
    Russ

  • I have the new macbook pro from late 2011. when i try plugging my cannon gl2 into the mac via firewire 800 it does not show up in iMovie as an option to import from. i even have gone into my settings on the camera and changed it to vcr.

    I have the new MacBook Pro from late 2011. "the one before the new ritina display" i have a cannon gl2 video camera which is mini dv. when i plug it into my mac via firwire 800 it does not show up in the iMovie. i have set the settings on the camera to vcr mode and changed it to av->dv out. when i click on the import from camera on imovie it doesnt even show my camera in it. it just gives me the option to import video from my facetime camera. the camera is turned on the wires are connected i know for fact that its a firewire and not a usb. i know what they each look like. i bought the firewire cable and it was marked down cause it was an opened and used item. would it be possible that it could be deffected and if that is not the reason what other options do i have?

    I would say that odds are high that you have a bad cable. Maybe that is why they returned it.
    I would suggest trying a different firewire cable.
    You can find Firewire cables inexpensively at monoprice.com. You need a 4 pin to 9 pin firewire cable.
    Here is a link.
    http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10301
    Other things to check:
    Is your camera plugged in to wall power (not to batteries only). Must be hooked to an AC power source to import.

  • Final Cut Not Recognizing Camera/Devices Connected Via FireWire

    I have a Macbook and a Macbook Pro and I'm having the exact same issue with both of them. I'm trying to capture DV footage into Final Cut Pro 5 via a Sony Digital Video Cassette Recorder GV-D1000 NTSC, I've also tried capturing into iMovie with the firewire device not being recognized there either.
    Device control is "FireWire NTSC Basic" and Capture/Input is "DV NTSC 48 khz" I've captured footage plenty of times and never had a problem until now. I've tried just about every audio/video setting there is including anamorphic as I saw suggested in a similar thread and nothing has changed. I've also tried different firewire cables, different devices including canon/sony and a panasonic cameras. When I connect a new device it shows "vtr ok" for a few seconds and then switches to "no communication". I've tried trashing my preferences and repairing permissions. I've updated quicktime/restarted the macs/unplugged the devices etc. I've also tried playing the tape on the sony box first and then opening FCP and attempting to capture, the footage stops playing and I get an error message that "video is not available". I'm capturing to a 500gb external harddrive that I've used before with no problems and is connected via usb. At one point it did allow me to start the capture now process, but it kept dropping a million frames and aborting, now it won't even let me get that far. I'm literally pulling my hair out, can some one PLEASE, PLEASE HELP ME??!!?

    Exactly what version of QT are you running now?...and FCP5.?
    Have you tried the Guiness solution yet?..shut everything down and unplug, wait 15 minutes, plug all back in, then turn on camera/deck first.
    Confirm that System Profiler recognizes the camera/deck and the deck is set in VTR mode (not camera mode), then open FCP.
    Could be a bad FW port (have you tried other ports on the mac?)
    Or, could be QT incompatibility...
    http://www.digitalrebellion.com/blog/cats/28/index2.html
    http://www.digitalrebellion.com/blog/posts/listof_quicktimedownloads.html
    K

  • MBP not detecting video camera via FireWire 800

    Hey all,
    I bought a MacBook Pro late 2008 mainly for video editing. Also, I purchased a 3rd-party FireWire cable because Apple doesn't distribute them here in Singapore (-_-).
    I've tried many times to connect my 2 video cameras to my Mac and NONE of them turn up in iMovie. It can't possibly be the cable because the store sells them to many people because Apple doesnt distribute them and none came back complaining it doesn't work. And us Singaporeans will go to lengthy methods to get back our money if products we bought don't work.
    My 2 video cameras are both Panasonic and they are
    NV-GS90
    NV-MD10000
    The first one is a small one while the second one is a professional camera.
    If the cameras can't connect then my whole purpose of purchasing the Mac is defeated. I called Panasonic and they said that it should work fine with the Mac, no drivers needed (Applecare told me to check with them for drivers).
    Anyone can provide a solution? T-T

    While you were in the store, did you connect any other FireWire devices to your computer to find out whether or not your FireWire port is working? You should certainly do that at the first opportunity, now that you've effectively eliminated a bad cable as a possible cause of your problem.
    You may also want to run the Apple Hardware Test that you'll find on one of the discs that were shipped with your MBP. That may be able to identify a problem with your FireWire port.
    Apple generally doesn't make or sell cables — there's not enough money in them. Apple leaves that market to third-party vendors, who supply them at lower prices than Apple could or would. And FireWire 800 is far from new: all or most new Macs have had FW800 ports for more than five years now.

  • Sony Handycam and MacBook Pro via Firewire 800

    Hi there,
    I'm trying to connect my Sony Handycam (HC30E) to my MacBook Pro via the Firewire 800 port, but it simply won't register.
    I bought a cable online that goes from my Sony (iLink) to the Firewire 800 port, so connecivity should be sound - but nothing at all is registering on the Mac.
    I've updated all apps and Snow Leopard to the latest builds. Does anyone have any ideas?
    Cheers!

    On paper, NO.
    800 is back compatible with 400 and it should work fine.
    On the forums a few users have ended up in your situation.
    The common denominator is 800 ports on newer Macs.
    Still don't know for sure what the trouble really is.
    I suspect dodgey cables not pinned out properly.
    If your cable is at the budget end of the market I'd suggest trying one at the quality end. Shielded and OFC style.
    If the System Profiler can't see the camera then nothing else matters until it does.
    Al

  • G drive mini won't mount via firewire 800. usb ok

    It hasnt been too long i bought myself a gdrive mini to benefit from the firewire 800 port. It seems that once my macbook gets warm the drive won't mount. It mounts just fine via usb. I've been to the genius bar twice and it worked both times, thats when i noticed it only happens when its warm. I was convinced its a software issue, but i dont know what to think anymore.
    Has anyone encounter this issue? Any ideas of whats causing this?
    Any help would be greatly appreciated

    WAIT WAIT EVERYONE....READ THIS....VERY SIMPLE FIX!
    My G mini 750GB drive stopped mounting.....I tried a million methods to get the G mini drive to mount and searched a ton of forums but never found this VERY EASY FIX.  Try powering down your computer (imac in my case), then UNPLUG the power supply from the back of the computer....VERY IMPORTANT TO UNPLUG COMPUTER FROM ELECTRIC SOURCE. Nothing else worked for me.
    Wait a minute, then plug back in and re-boot....MAGIC - freakin G mini showed up on desk top!
    Good Lord why is this simple fix not all over the G mini site??????  It ought to be on the front of the box when you buy this thing!  Seems no one at G mini sites talk about this and people are sending drives all over for repair! 
    Hope this helps!

  • My Fantom backup drive is failing. I want to copy the time machine contents to a new backup drive and continue on as if nothing has happened.  Can I do this and if so how?  I have intel iMac running Mountain Lion.  Fantom Drive via Firewire 800.

    My Fantom backup drive is failing and I have to send it in for warranty repair.  Before I do that I want to copy the time machine contents to a new drive and then use it for the backup, continuing on as if nothing had gone wrong with the first drive.  Can I do this?  Is it as simple as duplicating the first drive and replacing it with the second? New drive arrives Tuesday PM and both drives have dual firewire 800 ports.  

    I have used the Disk Utility to verify the contents of the backup drive so I don't think I have any corrupt files.  The drive just takes a minute or so to spin up to speed.  If I turn it off and then back on, it beeps at me for a few seconds and then starts it's slow process of trying to spin.  I think it's a power problem not a data problem.  I have my fingers crossed that it holds on until Tuesday PM when the new drive arrives.  I'm thinking that my two options are to duplicate the bad drive or partition the new drive and put the old backups on one partition and start afresh on the second partition.  Any input?
    And thanks to both of you for the valuable information so far!

  • Is there a way to establish connectivity via FireWire 800 port on iMac running Mavericks & my ZR300?

    I have an Intel-based iMac running OS X (10.9.1 or Mavericks).  I can't get the iMac to recognize my ZR300 DV camcorder is connected.  I connect the camera to the iMac using a DV connection on the camcorder and a FireWire 800 connection on the iMac.  Is there a driver or some other fix to enable communication between the camcorder and the iMac?

    Hi jonrleist!
    Thanks for posting.
    Your Mac should at least see the camera.  No additional drivers are required to make the connection.  It is possible the cable you are using has something to do with this.  Have you tried using other FireWire 800 cables?
    If this is a time sensitive-matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Send Video Out via Firewire 800?

    I have a macbook pro that has a firewire 800 port on it
    i also have a video switcher for video productions that takes a firewire 400 input as a video source
    i own a firewire 800 to 400 cable.
    is there any way to get video to send out of the macbook pro to go into the video switcher?
    when i connect the cables, nothing happens.
    please help!

    I had forgotten I'd posted this and I need to make a clarification.
    At the time of this posting, I'd been assured by Blackmagic Designs that Color would preview externally through their Intensity Pro card although in 8-bit video. Since the time of this posting and upon further query with BM tech support, I was told the Intensity Pro could not be used in this function.
    Sorry if there has been any confusion caused by my statement.
    Zeb

  • Connect 2 Macs via Firewire 800

    First let me introduce the characters:
    1. Mac Pro 2x 2.66 ghz Dual Core Intel Xeon-- 10.5.1
    2. Mac Book Pro 2.4 Intel Core 2 Duo-- 10.5.1
    Ok... in OS 10.4.9, I used to be able to hook a firewire 800 cable into both computers, change a sharing option in the network, and then both computers would show up in the other's finder window. I enjoyed this as I often have to share large files between computers and the transfer speed is much better than my wireless network.
    However, since upgrading to Leopard, I am unable to do this, is it still possible?
    Dan

    It's called ad-hoc networking.
    First of all plug the firewire cable into both machines.
    Second, in the System Preferences->Network pane, select Built-In FireWire and then click the gear icon and make this service active. Click Apply. It should automatically set up an IP address if the defaults have not been changed. It should say Configure: Using DHCP. Repeat this step on each machine.
    Third, you might need to turn on AFP sharing in the Sharing Pref Pane and share either your drives or specific folders. This is done by selecting by selecting File Sharing in the Sharing Pref Pane. Click the + sign underneath the Shared Folders column and add whatever Drives/Folders you would like to be able to share.
    The shares will not automatically show up on your desktop. Open a Finder window and the other machine should show up in the Shared portion of the sidebar. You will have to hit Connect As and log in (with the computers admin login) for full access control over the share.
    10.5 added a lot more permission restricting things for sharing. Unfortunately it is not as easy as it used to be, but it is a whole lot more secure.
    Sounds complicated, but it really isn't.
    Hope this helps.
    D.

  • IMac no Longer Recognizes External Hard Lacie Hard Drive via Firewire 800

    It worked for 1 year. Time machine backed up fine. Over the past month it has gone in and out of recognizing the external Lacie d2 quadra via the Firewire800 port. I've tried turning off botht the iMac and the hard drive. unplugging both for 30 minutes. i can't get the external hard drive to connect in teh finder window anymore. should i buy a new firewire cable? is that the simple answer. Can these go bad?

    You should try a new or different FireWire cable.
    If the drive also has a USB 2.0, try connecting it with a USB cable. Does it work that way?
    Also, try running Disk Utility (assuming the drive is seen the sidebar and able to be selected) and running +Repair Disk+ on the +First Aid+ tab. This procedure can take a long time on the drive that is used for the Time Machine archive.

  • External Firewire 800 hard disk kills internet connection

    Hi,
    I am having the following problem:
    1. Plug Seagate FreeAgent GoFlex 1TB drive into Macbook Pro via Firewire 800
    2. Internet connection dies.  By "dies", I mean I disconnect from the wifi network.  The degree of death varies from complete lack of visibility of the wifi network, to visibility but cannot connect ("connection timeout" when entering the password (which I should not have to enter anyway, as it's cached in my keychain)), to connection but no IP address given by the router via DHCP, to sometimes getting an IP but being unable to ping any other IP address on the network apart from my own.
    3. Ejecting then disconnecting the drive physically, fixes the problem.
    4. Connecting the drive via USB instead of FW800, does not reproduce the problem.
    5. Connecting any my 500GB Lacie rugged drive via FW800 does not produce the problem.
    Like the guy in this discussion (http://discussions.apple.com/message/15615649#15615649), this is only happening with my Seagate FreeAgent GoFlex 1TB drive and only when I connect it via Firewire800.  With any other drive, OR if I connect the Seagate via USB, all is OK.  Note that I'm re-posting this discussion because that other guy accidentally marked the problem as "fixed", but it was never solved.

    When the firewire card is not connected, I get the following screen in system profiler:
    FireWire Bus: powerbook's built-in FireWire bus
    Maximum Speed: Up to 800 Mb/sec
    OXFORD IDE Device 1:
    Manufacturer: OWC Mercury Elite Pro AL
    Model: 0x0
    GUID: 0x1D2020092025F
    Maximum Speed: Up to 800 Mb/sec
    Connection Speed: Up to 800 Mb/sec
    Sub-units:
    OXFORD IDE Device 1 Unit:
    Unit Software Version: 0x10483
    Unit Spec ID: 0x609E
    Firmware Revision: 0x102
    Product Revision Level: 3.AA
    Sub-units:
    OXFORD IDE Device 1 SBP-LUN:
    Capacity: 232.89 GB
    Removable Media: Yes
    BSD Name: disk1
    OS9 Drivers: Yes
    S.M.A.R.T. status: Not Supported
    Volumes:
    250 Gb:
    Capacity: 232.76 GB
    Available: 203 GB
    Writable: Yes
    File System: HFS+
    BSD Name: disk1s10
    Mount Point: /Volumes/250 Gb
    Notice that the connection speed of the hard disk is 400Mb/s in the first, and 800Mb/s in the second.
    The reason I'm fussing about this is because I'm using the hard drive with Pro tools, which officially supports Firewire 800 hard disks with the Oxford 912 chipset (which is what this one's got). And I've had a lot of problems bouncing to disk, even with just a stereo mix (96KHz 24 bit) Where Pro Tools (M-Powered) says that it can't read data from the hard disk fast enough!
    I just want the hard disk to run at 800Mb/s and the audio interface to run at 400. Am I asking too much?
    Someone must know how to do it.
    Thanks for your help!

Maybe you are looking for