Sudden drop in download speed and increase in uplo...

I have seen a number of discussions on this on the forum but they all seem to just fade with no resolution.
I have HH3 with Infinity and up to about 4 weeks ago I was delighted with it.  Consistent 21Mbps download and 6Mbps upload.  Then one afternoon the speeds just went sillly - download went down to about 6Mbps and upload to about 10Mbps.  It's been more or less like that ever since.
It's wireless so thought there must be some interference somewhere.  I've installed inSSIDer 3 to check for other router interference and there isn't any (I'm the only one on channel 6).  I've restarted everything a number of times and given it weeks to pace. I've switched off everything that uses the router and even sat right next to it but all to no avail.  The speeds just won't budge from these new low speeds.  I've ethernet attached and run tests and it looks fine - 53.5Mbps upload which is great.   So the problem is somewhere between coming into the house and my laptop.   I thought it might be a problem with my wireless adapter but the problem is the same on another couple of laptops and a desktop.  Even the iPod has slowed down.
I have found an uknown device on the wireless and every time I delete it it just comes back but I did manage to remove it for a few minutes - enough time to run the test - and the speed problem was stilll there.  I've looked at entries for this strange uknown device but as I said above, the discussion just dwindled into nothing without resolution.  I tried the sugggestion to limit access to the internet for this device but it didn't seem to help.  It may be a red herring anyway although the mac address doesn't seem to match anything in my house. An internal device to the router maybe?
Anyway - I'm getting more and more frustrated as I've seen what speed is possible and I want it back !!!
So - any help would be hugely appreciated

Sorry - yep I meant download.  I was in a bit of a hurry and went off piste.
I have been so close to the router with my laptop that I could have rested it on the router.  However, I will go round one more time to see if there is something that we started when it all went wrong such as a new device of some kind.  Clutching at straws but worth a try. It might be that an old device has gone bad so I'll do what I can with those (switching things off).
yep rebooted router a couple of times and allowed a few weeks for it to settle.
inSSIDer shows strength fluctuating between -48 and 50 although I dimly recall that it was -42 when I was getting the good speeds.  Hub claims 130Mbps and device claims 54Mbps.
If all of that fails to work I'lll try resetting to factory settings.  It just seems odd that one minute it's fine then the next it just goes into  snail mode.
Thanks for the sugggestions - very welcome ...

Similar Messages

  • Re: Sudden Drop in Broadband Speed and problems wi...

    I am having exactly the same problem. Since the 28th my speeds have gone down from 2 - 2.5 mbps to 0.1 - 0.3 mbps. It's awful and I can barely do anything.

    I have moved your post and started a new subject to avoid replies for the other subject originator getting confused with replies to you
    welcome to the BT community forum where customers help customers and only BT employees are the forum mods
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
    are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Suddenly reduced BB download speed - again!

    Many months ago, I suffered a drastic reduction in BB speed.  Please can you help?  According to BT website, I should get BB download speed of 12.0 to 14.5 Mb/s but since September this has been around 9 Mb/s.  On 19 December 2012, the speed suddenly dropped to 6655/828 and here is my current data from the Hub 2.0:
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    Connection time
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    Upstream
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    Solved!
    Go to Solution.

    To cut a long story short, I have had my BT Hub 2.0 replaced with a BT Hub 3 and a BT engineer has replaced my BT Box.  All is now working satisfactorily and I am getting around 12 Mbps download/.70 Mbps upload.  My line profile is 15.01/0.83 and here are the current Hub stats:
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    1 day, 16:56:14
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    FEC Events (Down/Up):
    207056 / 19022
    CRC Events (Down/Up):
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
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    Loss of Link (Remote):
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    HEC Errors (Down/Up):
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    Error Seconds (Local/Remote):
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  • How to increase the camera download speed and save binary file speed

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  • Slow download speeds and/or dropped internet connectivity

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  • Please help cure sudden drop in BB speed

    Hi,
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    Output power (Down/Up): 19.8 dBm / 11.9 dBm
    FEC Events (Down/Up): 0 / 3
    CRC Events (Down/Up): 6981 / 64
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    HEC Events (Down/Up): 9513 / 0
    Error Seconds (Local/Remote): 5959 / 50
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    Solved!
    Go to Solution.

    Welcome to this forum.
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  • Big drop in download speeds

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  • Suddenly reduced BB download speed

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    Connection time
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    Upstream
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    0/38
    Type
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    Modulation
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    Latency type
    Interleaved
    Noise margin (Down/Up)
    14.9 dB / 6.2 dB
    Line attenuation (Down/Up)
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    Output power (Down/Up)
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    Loss of Signal (Local)
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    0
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    CRC Errors (Down/Up)
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    HEC Errors (Down/Up)
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    Error Seconds (Local)
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    0 Kbps
    7.15 Mbps
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    668 Kbps
    0 Kbps
    832 Kbps
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    Connection time
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    Downstream
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    0 Kbps
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    0 Kbps
    832 Kbps
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