Sudden motion sensor - hardware malfunction - beach ball lag related

Hello,
I have a macbook pro 13" bought in July 2009 with the 160Gb Hitachi 5400 rpm hardrive and 2Gb Ram. I also have the beach ball lag problem and have been reading many posts about it on this and other forums. However, I noticed today that in my System Profiler - Hardware overview, my sudden motion sensor (sms) is indicated as State: Disabled. I look at the state of the sms through the terminal window (sudo pmset -g) and is says sms 1!!! Something is wrong there! Then I executed "sudo dmesg | grep -i error | grep -i sms" to check whether there are any errors about SMS. and I get the following line:
SMS::checkForInvalidInts ERROR: we appear to have a hardware malfunction
SMS::setupInts ERROR bad hardware detected, disabling the interrupts
Then I looked in the Console at the System.log and realized that everytime the beachball lag was occurring, I was getting the same message in the system log:
Aug 23 17:07:28 localhost kernel[0]: SMS::checkForInvalidInts ERROR: we appear to have a hardware malfunction
Aug 23 17:07:28 localhost kernel[0]: SMS::setupInts ERROR bad hardware detected, disabling the interrupts
Although there are many posts on the beach ball lag and on the firmware updates, I don't seem to be able to find any information about this error what it means and how it might be fixed.
I also tried to test the SMS. When I enable SMS through the terminal command, I hear a click if I move my computer up and down through the air. When I disable SMS through the terminal command, I don't hear the click. So I'm very confused!
Has anybody got a similar issue with their sms and have they been able to resolve it?
Thank you very much.
Noemi

Hey, have you called Apple? I have the exactly same problem as you. Hope apple will give us a update for fixing this problem.

Similar Messages

Can't enable "Sudden Motion Sensor" in 13" MBP

My brand new MacBook Pro's "Sudden Motion Sensor" won't seem to enable. I've done the Terminal commands listed on Apple's support page and I get a "1" instead of a "0" next to the results, implying that the system thinks it's turned on, yet under "System Profiler" it says "Disabled." Obviously, either Terminal or System Profiler is wrong, but I can't figure out which one.
I'm not sure if this would influence it but, I do have a WD500GB Scorpio Blue drive inside and was/am suffering from the "Beach ball of death" issues associated with the 3rd party HDD's, so I downgraded from the 1.7 EFI Firmware to the 1.6 EFI. Anyone experienced this issue or have any recommendations?

Hi, got the same problem on a 15" MBP running 10.6.1. Apple support referred me to these discussions for a solution.

Sudden Motion Sensor on OSX 10.4.6 (iBook/PowerBook G4)

cheers!
according to http://docs.info.apple.com/article.html?artnum=303178, there is a problem with the sudden motion sensor on my ibook g4 14'.
my questions are:
1. is the sms really not working or is it just not showing up in the system profiler?
2. what should i do to bring sms (back?)to work? install a macosx-version prior to 10.4.3?
3. did the sms on my ibook ever work? bought it with 10.4.3 on it.
thanks for the answers.

Hi Mmkay,
Welcome to Apple Discussions
I am sorry, but just to make sure; Does the Sudden Motion Sensor not show up in System Profile (Getting Information About Your Computer (System Profiler)). In System Profiler > click on the Hardware tab > Look in the main window and you should seen Sudden Motion Sensor below Serial Number. Does it say State: Enabled? If it doesn't show up, bring it to your local Apple Store. I don't think that reinstalling the system software will make a difference.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

Drive Upgrade: Sudden Motion Sensor & SMART

Greetings,
I have a couple of technical questions regarding a Hitachi HD upgrade I am planning. I purchased the 5K500.B from Other World Computing (OWC) and had some concerns with the Apple Drive Utility when I went to format it.
I also purchased an external enclosure that I can mount my old drive in after I replace it. When I went to format the new drive (in the external enclosure) with Drive Utility, I noticed some differences between the old drive and the new drive. The original drive is a Hitachi 200 GB 7200 RPM which Apple supplied as an option. I will list my MacBook Pro information after this section. My questions are:
1) SMART status reads "Unsupported" on the new drive and "Verified" on the old drive. OWC said this is because SMART only works on internal drives and SMART will work after I install the new drive. I just want to check the accuracy of this statement.
2) My MacBook Pro has a Sudden Motion Sensor for drop protection. Is that built into the laptop or the hard drive? Will Apple's drop protection work with the new drive?
3) Is the 5K500.B really a direct replacement with all the functionality of the original drive.
My MacBook Pro information:
System Software Overview:
System Version: Mac OS X 10.6.6 (10J567)
Boot Mode: Normal
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Hardware Overview:
Model Identifier: MacBookPro4,1
Processor: Intel Core 2 Duo 2.6 GHz
L2 Cache: 6 MB
Memory: 5 GB
SMC Version (system): 1.28f3
Hardware UUID: 5BCEDD41-1B9B-5311-A21C-3638AEAEE5BB
Sudden Motion Sensor: State: Enabled
Hitachi HTS722020K9SA00:
Capacity: 200.05 GB (200,049,647,616 bytes)
Model: Hitachi HTS722020K9SA00
Revision: DC4AC77A
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Available: 18.03 GB (18,027,290,624 bytes)
File System: Journaled HFS+

I read in one of your posts that the sudden motion sensor can be easily disabled. Could you please tell me how?
I can be online, or not, and the crazy spinning colored disc starts to spin, then if I pick it up and set it back down usually it stops and the macbook (4,1) continues with it's work. I guess that it is the sudden motion sensor although I could be wrong...Just seems strange that it normally stops when i pick it up, tap it, gently, etc.
Could you please advise? It shows enabled in 'about this mac' but I can't find anyplace to dis-able it.
It's almost impossible to stream video, although that may be from something else.
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MB41.00C1.B00
SMC Version (system): 1.31f1
Serial Number (system): W8833DZ00P1
Hardware UUID: DE950BF6-E26F-5ACB-984B-5BB4E50816B2
Sudden Motion Sensor:
State: Enabled
On front of 'about this mac' it reads Memory 4GB 667MHz DDR2 SDRAM, which I hadn't noticed before. It sounds like something from my old SONY VAIO!
Much, much appreciated for any help.
Thanks very much.

SSD SMS?? (Solid State Drive Sudden Motion Sensor)

Just a quick question, can anyone tell me if the SSD option has a sudden motion sensor? I realize the benefits to hard drive health wouldn't be needed in a SSD but I find it extremely useful for security (ie: iAlertU).
Thanks!
SAM

Yes it does. This is from my SSD model:
Hardware Overview:
Model Name: MacBook Air
Model Identifier: MacBookAir1,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBA11.00BB.B00
SMC Version: 1.23f9
Sudden Motion Sensor:
State: Enabled

Powerbook and sudden motion Sensor??

hi everyone,
I have a Powerbook 17" 1.33ghz does anyone know if it has the sudden motion sensor fitted to it and if not can it be done?
Thanks
Danny

Danny--
Your PowerBook won't have the sudden motion sensor, it's only on the last two G4 17" models, both featuring 1.67GHz processors. I really doubt it would be possible to add it, either. It's pretty closely tied to the hardware and would require too many changes to your PowerBook.
charlie

Sudden Motion Sensor DISABLED?!!?

I am not sure what has caused this, but recently my sudden motion sensor in my 1 month old Macbook Pro has stopped functioning. I first noticed it being disabled under the system profiler. I looked how to re-enable it through console, but that did not work.
Anyone else having problems? I fear it may be related to high temperatures (80 deg Celsius playing Halo...
I will be calling apple tuesday about this, but worry that it may be a hardware repair issue.
Responses appreciated

No on the dropping. Definately would have mentioned that if I had...
Totally came out of the blue. Called the phone line and they referre me to my local service retailer...
They're looking at it and doing some tests I assume... I'll hear back when I hear back...
VERY dissapointed in this.

Sudden Motion Sensor not active

Hello,
My new MacBook's SMS is inactive:
    Machine Name: MacBook
    Machine Model: MacBook1,1
    CPU Type: Intel Core Duo
    Number Of Cores: 2
    CPU Speed: 2 GHz
    L2 Cache (shared): 2 MB
    Memory: 1.25 GB
    Bus Speed: 667 MHz
    Boot ROM Version: MB11.005F.B00
    SMC Version: 1.4f8
    Sudden Motion Sensor:
            State: Disabled
But pmset says:
    $ sudo pmset -g
        Active Profiles:
        Battery Power -1*
        AC Power -1
        Currently in use:
         sms 1
         hibernatefile /var/vm/sleepimage
         acwake 0
         sleep 10
         autorestart 0
         halfdim 1
         hibernatemode 3
         disksleep 10
         displaysleep 3
         lidwake 1
         lessbright 1
I resetted the PMU and the PRAM but the SMS remains inactive.
Is it a hardware problem or a software one?
Thanks,
Gilles.
MacBook Mac OS X (10.4.6)

Have you notice whether or not the motion sensor
works?
Apparently not (tested with iAlertU for example and with the software from http://www.kernelthread.com/software/ams/ams.html).
Yeah I'd probably take juhs10's advice and give Apple
a call if it's not working. It's a strange
occurrence. I would assume it's a software problem
but I'm not familiar enough with it to say for sure.
Thank you, I'll call Apple tomorrow to see with them.
Thank you for your help,
Gilles.

Sudden Motion Sensor (Mobile Motion Module) Part 2

OOPS...
I was trying out a suggestion to manually enable the Sudden Motion Sensor, and instead of typing in the command "pmset -g" I accidentally typed in "pmset =g" and came up with the following:
Usage: pmset [-b | -c | -u | -a] <action> <minutes> [<action> <minutes>...]
pmset -g [disk | cap | live | sched | ups | batt
-c adjust settings used while connected to a charger
-b adjust settings used when running off a battery
-u adjust settings used while running off a UPS
-a (default) adjust settings for both
<action> is one of: displaysleep, sleep, disksleep (minutes argument)
or: reduce, dps, womp, ring, autorestart, powerbutton, halfdim,
lidwake, acwake, lessbright (with a 1 or 0 argument)
or for UPS only: haltlevel (with a percentage argument)
haltafter, haltremain (with a minutes argument)
eg. pmset -c dim 5 sleep 15 spindown 10 autorestart 1 womp 1
pmset schedule [cancel] <type> <date/time> [owner]
pmset repeat cancel
pmset repeat <type> <days of week> <time>
<type> is one of: sleep, wake, poweron, shutdown, wakeorpoweron
<date/time> is in "MM/dd/yy HH:mm:ss" format
<time> is in "HH:mm:ss" format
<days of week> is a subset of MTWRFSU
[owner] optionally describes the event creator
Have I messed up my machine (I rarely use Terminal!), and do I have to do anything to fix this? Rather, what can I do to fix this?
I haven't logged out of Terminal yet nor have I found any problems yet, but I'm worried...
Message was edited by: Pismo 900
Note that that "http" above is not what Terminal reported, but because of the key characters and how the Apple Discussions forums can format things, it turned into a link.

I was about to help out in my own posting!! (I knew that thread was familiar).
I have since reformatted the drive and erased everything as I will be selling that 1.5GHz model having since bought a 1.67GHz Double-Layer SD one.
I didn't find any problems after doing that bit of experimenting.
However, never did find out why the SMS was malfunctioning, and whether it was due to the drive having its own SMS-type feature installed, conflicting with the Apple SMS, or whether installing the new drive caused some damage (or another conflict), or if the Apple OEM hard drives really do have a firmware or something that marries it to the logic board.
Thanks for your help.

Sudden Motion Sensor disabled constantly after Leopard install and upgrade

Hello,
After I upgraded Tiger to Leopard my Sudden Motion Sensor is constantly disabled. I have tried alot now, including a complete reinstall of Leopard (which now looks like a waste of time, since it didnt help at all).
I called Apple support yesterday and the guy i talked to had me doin alot of stuff - botting with a key combination, creating a new account, and now after his advise doing a hardware test and if that didnt work I should try reinstalling Leopard.
All done, nothing changed. It still shows;
Sudden Motion Sensor:
Status: Slået fra (danish, properly says disabled in english)
AMSTracker and all other software that uses SMS doesn't react on anything.
I haven't tried installing Tiger again since I have to use this laptop on work by Monday and haven't got the time tomorrow to install it again.
Has anyone experienced this, and anyone that knows a way to get SMS working again?
I use my laptop a lot when I ride with trains, but with SMS not working I feel kinda unsecure - dont wanna have a headcrash on the harddrive or something like that :-/

I contacted Apple today. My last call was apperently not registered in the system (sometimes the calls gets removed I was told... Ehm, what?).
The lady I talked to had to contact a technical department (and wait in a queue... Exactly as I had in 40 minuttes just to get through to her). After waiting on that, she returned to me and said that it apparently is a hardware failure so I have to bring my MB into a Service Provider (Humac here in Denmark).
I got a case number from her and is able to call Humac and ask them to get the spare parts home for that case number. When they get the spare parts, they should then call me and tell me. Afterwards I can bring the MB into the store when ever I got the time (as I use it work related, so I can't be without it for a day).
That is pretty much my 'fix'. Haven't contacted Humac yet, but will do that tomorrow. Gotta get some sleep now.
And yes, SeisMac and Neverball too is fun

Sudden Motion Sensor panics

I have been having intermittent kernel panics and finally took the MacBook into the Apple Store.
The Genius took a look at the panic.log and informed me that my Western Digital drive and/or my Sudden Motion Sensor were the cause.
Here is the panic log for one of my crashes:
Wed Oct 4 16:58:42 2006
panic(cpu 0 caller 0x00878D87): ERROR: no valid tag was found!
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25083cb8 : 0x128d1f (0x3c9540 0x25083cdc 0x131df4 0x0)
0x25083cf8 : 0x878d87 (0x881d40 0x1 0x25083d38 0x399b050)
0x25083d18 : 0x879813 (0x399b000 0x39af000 0x25083d78 0x1a157e)
0x25083d78 : 0x879eca (0x399b000 0x8e35dbb6 0x25083dc8 0x13d4c8)
0x25083dd8 : 0x87de20 (0x399b000 0x39af000 0x1 0x87de5e)
0x25083e48 : 0x910924 (0x399b100 0x3c86180 0x0 0x0)
0x25083e88 : 0x89df22 (0x3a70e00 0x3c89be0 0x25083ed8 0x0)
0x25083f08 : 0x398a1f (0x3c04900 0x3c68500 0x1 0x3828b70)
0x25083f58 : 0x397bf1 (0x3c68500 0x135ec3 0x0 0x3828b70)
0x25083f88 : 0x397927 (0x38307c0 0x25083fd4 0x134d5e 0x135ec3)
0x25083fc8 : 0x19a74c (0x38307c0 0x0 0x19d0b5 0x38247a0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.SMCMotionSensor(2.0.1d1)@0x90f000
dependency: com.apple.driver.AppleSMC(1.0.2d3)@0x89a000
com.apple.driver.AppleSMC(1.0.2d3)@0x89a000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x61c000
com.apple.iokit.IOAHCIBlockStorage(1.0.3)@0x877000
dependency: com.apple.iokit.IOStorageFamily(1.5.1)@0x5ea000
dependency: com.apple.iokit.IOAHCIFamily(1.0.2)@0x7c8000
Kernel version:
Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386
Other World Computing has sold a ton of these drives and has never run into this. The Apple Store kindly swapped in another drive and, after getting the MacBook good and hot (something that seems to trigger the panics), we whacked it around and were unable to replicate it.
They determined that it is the drive.
Does this make sense? Has anyone heard of such a problem? The drive shows no other symptoms.

Got this from Macintouch.com that says that, yes, indeed the Western Digital drives have built in shock protection that is interfering with the Sudden Motion Sensor:
Upgrading
Cyrus Bhedwar
"We swapped in a spare Seagate they had at the Apple Store and tried that. No KPs, but this isn't a definitive test as it doesn't always KP on rapid movement. Called OWC, and they had no reports of such an issue so sent me an RMA. Today I installed the new drive. The MacBook KPs when a decent motion is applied."
I recently read somewhere (sorry, no reference) that the WD has its own motion protection that interferes with the MB SMS. I have the Seagate Momentus 120 GB (1 week) and have not had any probs.
Jim Cowing
Regarding James Ehrler's post on Kernel Panics and Western Digital 120 drives in a macbook - I can confirm. We have a 2.0GHz macbook with a WD120 that KP's on sudden (fairly harsh) motion. Didn't even notice this until I read the post and tried it.
MacInTouch Reader
You're not the only one who's encountered this:
MacBook/Pro Owners Beware
A light bulb then went off? we started to associate the panics with movement. Then it hit us like 3 tons of bowling balls, the Scorpio has built-in shock protection. The ShockGuard technology that WD employs is interfering with the Macs own head parking technology. We placed another call into Other World and returned the second Scorpio in exchange for the slightly more expensive Seagate Momentus (which does not have built-in shock protection). After installing the Momentus and cloning over the now tired image, we haven?t had a single kernal panic.
All that said, if you have a MacBook or MacBook Pro, DO NOT upgrade to the WD Scorpio line of hard drives. They are definitely fine drives, just not fine for MacBook/Pro owners.
Here is the link to the Macspecialist post on this issue:
http://www.macspecialist.org/content/articles/macbookpro_ownersbeware/

Sudden Motion Sensor defect on MacBook ? Could you test your MacBook ?

Hi !
Got my new MacBook black.
I wanted to test the Sudden Motion Sensor with amstracker and amsvisualizer.
But only the x and y values change....the x value stays on 0 and sometimes jumps to -1 when i tilt the MacBook ?
Is it a defect or a Bug ?
Please test yours and write back !
Thanks

Apple seems to frequently change the details about
how to access the SMS data making previous versions
of SMS-reading utilities useless on the new machines
until they're updated. Almost certainly software
incompatibility rather than hardware failure.
I would have to agree with this as the visualiser that you gave don't work right on my MacBook.

Hard drive upgrade on 13" MBP sudden motion sensor compatibility

Hello,
I'm planning on upgrading the hard drive in my 13" MBP (aluminium unibody) and I've read a lot of posts regarding the sudden motion sensor conflicts with OS X 10.6.2. I'd like to know if the Western Digital 500GB Scorpio Blue here (http://www.dabs.com/products/western-digital-500gb-scorpio-blue-5400rpm-sata-300 -8mb-58P6.html) would suffer from the conflict (I'm not sure if "Shock Guard" = sudden motion sensor). I don't know if its a simple yes/no or whether its drive / mac specific.
If it would be a problem does anyone have a suggestion for a guaranteed compatible 500Gb hard drive (5400 rpm is fine)?
Any thoughts are much appreciated, thanks for your help!

Western Digital Lists their drive features as:
* IntelliSeek™ - IntelliSeek technology calculates optimum seek speeds to lower power consumption, noise and vibration.
* SecurePark™ - WD's SecurePark technology parks the recording heads off the disk surface during spin up, spin down and when the drive is off. This ensures the recording head never touches the disk surface resulting in improved long term reliability due to less head wear, and improved shock tolerance.
* ShockGuard™ - WD's ShockGuard technology protects the drive mechanics and platter surfaces from shocks during shipping and handling and in daily operation.
* Free-fall Sensor - As an added layer of protection, if the drive (or the system it's in) is dropped while in use, WD's free-fall sensor detects that the drive is falling and, in less than 200 milliseconds, parks the head off the disks to help prevent damage and data loss.
* WhisperDrive™ - WD's exclusive WhisperDrive technology combines state-of-the-art seeking algorithms that result in one of the quietest 2.5-inch drives on the market.
The Free Fall Sensor is the equivalent of the Sudden Motion Sensor. Looking at the specs for the drive you linked to... they list the following features:
Shock Guard, WhisperDrive, SecurePark
As they do not list Free Fall Sensor, I'm guessing this model does not have one so it should not conflict with the internal Sudden Motion Sensor in your MacBook.

10.6.8 update and sudden motion sensor

I have MBP 8,1, 2011 base model i5. Since i updated to 10.6.8 it seems like sudden motion sensor got a lot more sensitive. Never seen it work before, now if i lift the mbp from desk even i can hear the hdd clicking home. I have disabled the sensor and it stops even i move the computer around very fast. So it is not just the drive doing, sensor is triggering that.
I was wondering if anyone knows if sensivity of this sensor changed on last mac os update? or if anyone else noticed it too?
Thx
Ozzy

Hi Ozzy,
I have not noticed any difference on my MBP.
You can try an SMC Reset, which can resolve SMS issues: http://support.apple.com/kb/HT3964

Second Hard Drive, Sudden Motion Sensor

Back in the fall I put a SSD in my 2007 MacBook Pro. It's working perfectly. I found the "OptiBay" product, which basically replaces your optical drive with an adapter for another hard drive. I haven't received it yet, but when I do I plan on installing it with a traditional hard drive. My question regards the sudden motion sensor (SMS). I disabled it because it's not needed for the SSD, but I was planning on re-enabling it for my secondary that I will be installing. I'm still going to boot off the SSD, though. Is there a way, or terminal code, to assign the SMS to a certain disk? I'm assuming it will just disable the root drive in the event of "sudden motion," but would this affect a secondary drive?
I'd love for there to be an option to change the identifier, from disk0s2 to disk0s3, but I have a feeling it isn't possible or would be infinitely more difficult... thanks.

Most drives are available with the equivalent of an internal SMS. You just have to check the specs. Drive manufacturers often offer two versions of their drives... one with and one without a SMS. If you get a drive with the SMS built in, you can just leave the MacBook's internal one disabled.
Here is an example of one of the most popular drives:
http://www.seagate.com/www/en-us/products/laptops/momentus/momentus5400.6g/
Seagate's SMS technology is referred to as G-Force. Note the product number: 5400.6_g. The "g" denotes the drive has a "G-Force" sensor.

Sudden motion sensor - hardware malfunction - beach ball lag related

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