Sudden onset issue with eprint & enabling any app or web services

Hello everyone,
I have a case in with HP, and have spent 4+ hours on the phone with the eprint support folks and the corporate support folks. Unfortunately they are now gone for the weekend, and I am still stuck here with a nonfunctioning system - and need to leave this weekend on business (need a functioning business printer!)
I am hoping someone here can help.
I have a x576dw MFP
Connected hardwired to a Netgear router
Worked great with eprint services (configured and printing daily) for 1+ month
11pm last night I sent several jobs to the printer and noticed today they weren't there. I checked the printers web print server, and found that the IP settings had not changed (of course) from when it worked the day before. The same IP, same DNS, same default gateway etc.
I ran through all of the scenarios/fixes I could find online, from changing to wireless and testing, changing to wired and testing with DHCP, changing to wired & testing with static but a different IP outside of the DHCP range, changing the router that the printer sits on (I have 3 routers), changing the link config, changing the primary and secondary DNS to only be the two Google addresses (8.8 and 4.4), etc etc etc.
ePrint ran through (frustratingly) exactly the same steps with me and decided it was a printer issue. They handed me off to the corporate guys who (of course) wanted to do yet exactly those same steps. I did just to get through it.. (note I can print fine on the LAN from all routers), and at the end the support tech told me to try a restore to defaults and start over again.
Did that (gr) - same error. When I go to even enable eprint or apps it says "Web Services could not be enabled." I get the same error on the web interface for the printer.
Help! Im at a total loss here and HP wants to blame the eprint team, the eprint team wants to blame corporate solutiosn HP!
(Other notes.. I did check firmware, it's up to date. I did check web software, also up to date)
Frustrated tired business chick!
This question was solved.
View Solution.

Hi, Excited that we got it working.
I'll contact you about getting the failed unit back from you. We are going to have it sent to an R&D Facility.
HP Product Expert for the Officejet Pro X Series.
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[Thr 2292] >> -
Begin of Secude-SSL Errorstack -
>>
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<role-name>XDB_WEBSERVICES</role-name>
<role-link>XDB_WEBSERVICES</role-link>
</security-role-ref>'
--grant XDB_WEBSERVICES to oe
grant XDB_WEBSERVICES to TESTDB
-- For 11g only
--grant XDB_WEBSERVICES_OVER_HTTP to oe
grant XDB_WEBSERVICES_OVER_HTTP to TESTDB
--grant XDB_WEBSERVICES_WITH_PUBLIC to oe
grant XDB_WEBSERVICES_WITH_PUBLIC to TESTDB
-- Clean up afterward
drop procedure addServletMapping
Regards,
Zenoni
Edited by: zenoni on Jan 28, 2011 10:18 AM

Test if you can access the generic WSDL using a browser
http://server:port/orawsv?wsdlYou should get prompted for a username and password. If you provide the username and password of a database user who was been granted the Web Services Roles you should see the query service WSDL
<definitions name="orawsv" targetNamespace="http://xmlns.oracle.com/orawsv"
    xmlns="http://schemas.xmlsoap.org/wsdl/"
    xmlns:tns="http://xmlns.oracle.com/orawsv"
    xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://schemas.xmlsoap.org/wsdl/ http://schemas.xmlsoap.org/wsdl/">
<types>
<xsd:schema
        targetNamespace="http://xmlns.oracle.com/orawsv"
   elementFormDefault="qualified">
   <xsd:element name="query">
    <xsd:complexType>
     <xsd:sequence>
      <xsd:element name="DDL_text" type="xsd:string"
       minOccurs="0" maxOccurs="unbounded" />
      <xsd:element name="query_text">
       <xsd:complexType>
        <xsd:simpleContent>
         <xsd:extension base="xsd:string">
          <xsd:attribute name="type">
           <xsd:simpleType>
            <xsd:restriction base="xsd:NMTOKEN">
             <xsd:enumeration value="SQL" />
             <xsd:enumeration value="XQUERY" />
            </xsd:restriction>
           </xsd:simpleType>
          </xsd:attribute>
         </xsd:extension>
        </xsd:simpleContent>
       </xsd:complexType>
      </xsd:element>
      <xsd:choice minOccurs="0" maxOccurs="unbounded">
       <xsd:element name="bind">
        <xsd:complexType>
         <xsd:simpleContent>
          <xsd:extension base="xsd:string">
           <xsd:attribute name="name" type="xsd:string" />
          </xsd:extension>
         </xsd:simpleContent>
        </xsd:complexType>
       </xsd:element>
       <xsd:element name="bindXML">
        <xsd:complexType>
         <xsd:sequence>
          <xsd:any/>
         </xsd:sequence>
        </xsd:complexType>
       </xsd:element>
      </xsd:choice>
      <xsd:element name="null_handling" minOccurs="0">
       <xsd:simpleType>
        <xsd:restriction base="xsd:NMTOKEN">
         <xsd:enumeration value="DROP_NULLS" />
         <xsd:enumeration value="NULL_ATTR" />
         <xsd:enumeration value="EMPTY_TAG" />
        </xsd:restriction>
       </xsd:simpleType>
      </xsd:element>
      <xsd:element name="max_rows" type="xsd:positiveInteger" minOccurs="0"/>
      <xsd:element name="skip_rows" type="xsd:positiveInteger" minOccurs="0"/>
      <xsd:element name="pretty_print" type="xsd:boolean" minOccurs="0"/>
      <xsd:element name="indentation_width" type="xsd:positiveInteger" minOccurs="0"/>
      <xsd:element name="rowset_tag" type="xsd:string" minOccurs="0"/>
      <xsd:element name="row_tag" type="xsd:string" minOccurs="0"/>
      <xsd:element name="item_tags_for_coll" type="xsd:boolean" minOccurs="0"/>
     </xsd:sequence>
    </xsd:complexType>
   </xsd:element>
   <xsd:element name="queryOut">
    <xsd:complexType>
     <xsd:sequence>
      <xsd:any/>
     </xsd:sequence>
    </xsd:complexType>
   </xsd:element>
</xsd:schema>
</types>
<message name="QueryInput">
   <part name="body" element="tns:query"/>
</message>
<message name="XMLOutput">
   <part name="body" element="tns:queryOut"/>
</message>
<portType name="ORAWSVPortType">
   <operation name="XMLFromQuery">
    <input message="tns:QueryInput"/>
    <output message="tns:XMLOutput"/>
   </operation>
</portType>
<binding name="ORAWSVBinding" type="tns:ORAWSVPortType">
   <soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>
   <operation name="XMLFromQuery">
    <soap:operation soapAction="http://localhost/orawsv"/>
    <input>
     <soap:body use="literal"/>
    </input>
    <output>
     <soap:body use="literal"/>
    </output>
   </operation>
</binding>
<service name="ORAWSVService">
   <documentation>Oracle Web Service</documentation>
   <port name="ORAWSVPort" binding="tns:ORAWSVBinding">
    <soap:address location="http://localhost/orawsv"/>
   </port>
</service>
</definitions>Edited by: mdrake on Jan 27, 2011 8:42 PM

Multiple Issues with Adobe Creative Cloud app.

I'm having multiple issues with the Adobe Creative Cloud app.
1. Neither Photoshop CC nor Prelude CC get past the 47% mark when installing. They constantly give me "Installation Failed" messages. When I click on "Learn More", I'm told that:
"Installation Failed
Errors during Installation.(7)
More Information"
So naturally, I click on More Information to get the following thrown at me (none of which I understand):
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: 12/01/13 13:16:06:425 | [INFO] | | OOBE | DE | | | | 6076 | ---------- CustomHook_Helperx64 ---- Start ---------- 12/01/13 13:16:06:426 | [ERROR] | | OOBE | DE | | | | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0 ERROR: System check returned with error : -4 -------------------------------------------------------------------------------------
2. I installed Lightroom 5, then uninstalled it. When I went back to re-install it, the Adobe Creative Cloud app wouldn't let me. It states that my Lightroom 5 is "Up to date" and is in my "Your Apps" section, not in the "Find New Apps" section. I've double checked my Programs and Features in Control Panel, and it's not there. I cleaned my registry, and it's still there. I deleted the "opm.db" file in my OOBE folder, and restarted CC - still nothing.
I've got to say, guys. I'm not very happy with the amount of time I've spent just trying to install programs on my PC. While the plan is for this to be intuitive at some point, it's not very functional at the moment. Any help you can provide me would be amazing - if you can provide it sooner than later, I'd be over the moon.
Thanks.

I fixed it. I fixed it on my own. My journey took over a week (forty hours of back and forths, trial and error, and service!!) and included multiple calls, multiple online chats, unanswered forum posts, Twitter conversations with the Adobe Customer Service team, remote access sessions with Adobe technical teams, and finally this series of emails. In the end, I had to figure it out myself. I'm not happy - not with the time it took, and not with the level service I received based on the urgency that I made clear.
For anyone else that had this issue (or similar), here is what I did to fix it. This may seem excessive, but that's because I didn't know what else to do. Some of these steps may be redundant, or not required... but I wouldn't know because once I saw that it was working, I just kept going.
Anyway, here is the solution I came upon (I'm running Windows 7 64-bit):
1) I uninstalled every single Adobe product (including Flash Player, Acrobat Player, Air, and Digital Editions).
2) I ran the Cleaner Tool (which is not very good) and came across errors in trying to delete certain folders.
3) I restarted my computer in Safe Mode, and logged into Windows 7 under my Administrator account.
4) I manually went into every folder that contained the words "Adobe" and deleted everything. This includes my Program Data folder, my Program Files folders (both x86 and 64-bit), my AppData folders, my Roaming folders, my Temp folders - ANYTHING and EVERYTHING that contained any trace of Adobe, I deleted.
5) I ran Microsoft Disk Cleanup and Piriform CCleaner to clean my registry and temp files.
6) I restarted my computer using the normal boot process and logged into Windows as Administrator.
7) I downloaded the Adobe Creative Cloud installer.
8) I restarted my computer again, and logged into Windows as Administrator.
9) I ran the Creative Cloud installer, and installed Premiere Pro.
10) I restarted my computer again, and logged into Windows as Administrator.
11) I ran the Creative Cloud installer, and installed Photoshop.
12) I restarted my computer again, and logged into Windows as Administrator.
13, 14, 15...) I ran the Creative Cloud installer and installed whatever programs I needed, then I IMMEDIATELY restarted my computer before installing anything else.
Hope this helps. Good luck!

Sudden banding issue with Mac and new Canon printer, already called tech

Good morning fellow Elementites.
I have been using Photoshop Elements 12 on my MacBook Pro 13 inch, running Maverick OS, printing to HP Photosmart Premium all-in one with no banding issues, ever.
I did want to upgrade my printer and monitor so I purchased the Canon Pixma Pro 100 and a new external LG IPS monitor to view the PSE program.
I also purchased ColorMunki Display to calibrate the monitor. Everything is operational with the recommended settings for color etc.
I printed a .tiff image and a .jpg through the PSE print function. The images that looked perfect on the new monitor and Macbook monitor printed with banding. I called Canon tech support. The man had me perform a few tasks to make sure the printer was operating correctly. We printed test sheets from the printer and they were all as they should be.
He the said he NEVER prints from PSE. He edits in PSE but prints using Canon's EZ share or print or whatever it's called, doesn't matter cause I do NOT LIKE IT AT ALL. Not to mention it is just another step in the work flow. Not to mention that I paid good money for a photo editing program of high quality and I want to use ALL the features.
He said the problem isn't the printer but the printing software instructions TO the printer via the Mac OS printer system, or something like this is what he said. He also had me download some other updates and driver files. He then had me remove the printer from my printer list and then add it back.
He then had me print the .jpg image, (it only prints .jpg which is annoying as heck,) and it came out SO BEAUTIFUL I ALMOST CRIED
I want to print this quality THROUGH PSE. Does anyone have a clue as to what to do to resolve the issue? None of the suggestions in other threads from the past seem appropriate enough.
Eager to hear,
Regards.

I have returned home and have copied down all the settings so that I may post them here before I do any more fiddling. Maybe something glaring will be spotted before I start changing things.
I opened an image in PSE 12.
I chose from the PSE menu at the top of the monitor, FILE >PRINT
A window appears with my photo and boxes and such: 1. Select Printer> CANON PRO 100-SERIES (The other printer isn't concern now).
Select Paper Size and Orientation, no problems with this or any of the other settings in this window.
I then select MORE OPTIONS button at bottom of window.
Another window opens.
There are 3 options listed on the left hand side PRINTING CHOICES which it is automatically on, CUSTOM PRINT SIZE which I haven't needed yet, and COLOR MANAGEMENT.
I select COLOR MANAGEMENT.
COLOR HANDLING is set to PRINTER MANAGES COLOR.
IMAGE SPACE is listed, not in any box, as sRGB IEC61966-2.1
PRINTER PROFILE is listed in a box that is grayed out and not selectable, as CANON IJ COLOR PRINTE...
RENDERING INTENT is set in a selectable box as RELATIVE COLORMETRIC.
(There is a little mssg below all this that reminds me to remember to enable color management in the printer preferences dialog. I was never able to find this action and after doing some research I read that this mssg is a boo boo as the function is automatic in MAC running Maverick, supposedly).
I then click OK and the box goes away.
I then click the PAGE SET UP button.
A window titled PRINT opens.
The Printer selection box says CANON PRO=100 series.
The next box always confuses me because nothing in the list appears to pertain to me when I want to print my photos. It is the Presets box.
I believe FAST PRINTING ON PLAIN PAPER is always showing when I open this window. But I don't want that so I always look to see if there is something I should choose that applies. I don't know what they mean by DEFAULT SETTINGS in this case. LAST USED SETTINGS would be ok if that was what I wanted each time I printed. FAST and FINE on Plain Paper? I have been assuming they mean plain copy paper so I don't choose that. SAVE CURRENT SETTINGS AS PRESET, I don't choose that because I haven't been sure of the settings. And the SHOW PRESETS does me no good becuase you can't change anything in there.
PAPER SIZE, not an issue at the moment.
LAYOUT button is my next stop, by now I am exhausted
I look at COLOR MATCHING which shows CANON COLOR MATCHING as the selected method. (The other choice is COLOR SYNC but I don't know anything about that one and haven't been told to change it.)
PAPER HANDLING & COVER PAGE, N/A at this time.
QUALITY & MEDIUM. I choose my paper type, paper source, print quality which for my photos I select HIGH. I don't touch COLOR OPTIONS because that is scary looking. And BORDER and MARGIN I have no issue with.
I then hit SAVE and the window closes.
Then I select PRINT in the lower right of the window that has my photo in it and from which I acessed all these other things.
Phew. So, can anyone tell me if they see anything wrong here, PLEASE.
Regards,
P.

File.copyTo - issues with copied Flash10 Project .app

I'm currently working on a project which has functionality to export a selected number of slides to a Folder, complete with a Flash 10 .exe or .app to play the files with.
I've been running into a major issue with copying the .app. Once the presentation has been exported from the Installed AIR app, the .app projector file will not open, it attempts to open and immediately closes again.
Funnily enough, it works perfectly when outputting from the Flash IDE (coding in flex) in the debugger, the .app file is copied fine and it works perfectly. It's only when attempting from the installed AIR app.
The code I have is:
var originala:File = File.applicationDirectory.resolvePath(_app);
var appX = "Presenter.app";
var copya:File = file.resolvePath(dir+appX);
originala.copyTo(copya);
_trace.add("[FILE SYSTEM] Copy of Presenter.app is Package: " + copya.isPackage + ", if false, Projector will not work!");
I originally thought it wasnt copying over the .app directory as a package, but it seems to, so that was the reason for the trace.
I've even bought a copy of CS5 to see if the issue is resolved with the AIR 2.0 RC, it's downloading now.
I have no idea why this isn't working and I am on a tight deadline.
Any one got any ideas?
Thanks.
Joe K

OK, I really need help with this...
I have included a .zip (link below) which has a small test bed AIR app including all source...
When running installed AIR app (Copy doesn't work):
isDebugger: false
playerType: Desktop
version: MAC 10,1,53,64
When previewing from .fla in Flash IDE (Copy does work):
isDebugger: true
playerType: Desktop
version: MAC 10,0,12,36
Please please please help!
http://rapidshare.com/files/397795116/Copy_Tester.zip.html
[EDIT] So it looks like I just can't copy from the applicationDirectory. But I dont want to have to include extra files with the installer I wanted to include it in the installer. Is there any way for me to do this?
[EDIT 2] I have tried a extracting a .zip included in the package with FZip and ZipLib, both produce the same results, the .app doesnt work.

Can Firefox browser (all function) sync with IPad2? Any apps. available?

Want to sync Firefox on IMac to IPad2. Are there any apps. that allow full functional use of Firefox on IPad 2?

Ok this did not resolve the issue, I downloaded the Places Maintenance Add on and ran it with all of the options selected, I also verified that this is not a permissions issue and ran chkdsk on the disk.
I am unable to make a backup of the bookmarks it just hangs and never makes the backup, I can't even export them either.
I went to the next step and renamed the places.sqlite file and restarted firefox which did restore my bookmarks from a previous backup but I still can't click on the bookmark menu option without firefox locking up .
How do I resolve this and how do I get my data back in to Sync?
If this file is corrupted does that mean that all of my linked browsers downloaded the same corrupt file from Sync? How do I resolve that, is there anyway to recover my history from any of my other PCs?
All that I did was when I was logged out of sync but want to know how I go about getting the info back in to Sync.

Issue with podcast v2.0 app seeing synced podcasts

Hi Everyone,
I would be extremely grateful if someone could explain an issue I am facing with using the new Podcast v2.0 app on my recently upgraded iphone 4S IOS 7.0.4
I am using iTunes 11.1.3.8 on a windows 7 x64 machine. I have lectures, speeches etc (which I like to listen at 2x speed) that are in mp3 format from different websites etc that I download to my PC. I add them to iTunes and change the "Media Kind" from Music to Podcast within iTunes, I have no problems applying this process, the categories & titles appear in the podcast menu and are synced perfectly fine onto my iphone 4S IOS 5.0.1. I was naturally using the standard music app to listen to the podcasts and I was happy.
I have now updated my iphone 4S to 7.0.4 and have added the podcast app to listen to the podcasts. I do exactly the same process as I have detailed above, I have no issues, I can even see the numerous titles in their seperate podcasts listed under the podcast menu under my iphone in iTunes - so they have been physically synced over to the iphone. The problem is in the new podcast app, I only have one podcast with one title listed, (the newest one) all the other podcasts & titles are not shown anywhere. If I listen to the only title available to the end and then resync my iphone, I realise that the actual title played was the oldest one in iTunes. (not the newest as listed in the app) When I listen to the same & only listed podcast in the app (always the newest one) it is actually the second oldest title that is playing (according to iTunes)
So obviously I assume the podcast v2.0 app is a lot stricter with or it needs additional requirements to be applied to an mp3 file in order that they are show up correctly in the app apart from simply changing the media kind in iTunes (which worked perfectly fine before in IOS 6 & below)
My questions (sorry to take so long to get to them) are, does anyone know what those requirements are? can I apply them to the mp3 files within iTunes or do I need to use 3rd party software to modify/add them so the podcast app will see these manual podcasts?
I hope someone can you help me out with this one as I really enjoy listening to podcasts and feel that my user experience would be greatly hampered if the limit to the availability of podcasts is only to those who have published on itunes or offer subscriptions. The ability to add podcasts manually and have them synced via iTunes is always available so surely it is only a matter of properly formatting, labelling and adding the correct tags to the files so they show up in the podcast app.
Thanks in advance for your help
Alzoo
(P.S Somone mentioned in aonther post changing the genre to "Podcast" as well, will check that out and get back to you all)

To confirm, changing the genre to "podcast" has no effect on displaying the entire list of titles or other podcasts in the podcast app. I beleive the app to have a serious bug.
I can see all the titles in spotlight search, I can search by title name or even artist name and they appear, so clearly they are available in the iphone. Another major issue is I can't play them in the podcast app. I can select one from spolight and the podcast app loads however it always play the same title that is playing, it won't chnage to the title I selected.
Another oddity (bug) is I can delete the one and only title that is listed in the podcast app and it will delete it - the title name does not change however the podcast itself changes to the next one on the list. I can keep deleting them one by one. the title remains the same but the contents of the podcast is the next one after next one as it goes down the list. So the app is not able to pick up & display the numerous titles even though it can play them.
I can change the media kind to either Audiobook or iTunesU and the mp3 files are successfully listed in both the music app or ITunesU app respectively and I have no issues seeing them all, playing them or syncing them. only issue with itunesU is can't increase to 2x speed, it says only at 1x
There really are some major flaws with the the podcast app v2.0. I will add a new ticket to the apple bugreport site for developers concerning these issues.
Ta

Sudden onset issue with eprint & enabling any app or web services

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