Sudden shutdown when charging after iOS 8.3 on iPhone 5

Anyne else experience this? Within 5 minutes and of being on a charger (tried multiple iPhone and iPad chargers with official Lightning cables) my iPhone 5 will shut down suddenly. It then starts back up a few minutes later.
I first saw this because my lock screen kept saying I needed to enter my PIN after a restart, every morning. I suspect it may be overheating and doing a thermal shutdown, but I've seen it happen when it isn't hot.
It started with 8.3.
I've done a full reset and it still happens. Wanted to see if this is known before I downgrade To 8.2 to see if that helps.

I have experienced the same problem with my iPhone 4S. Also, spontaneous restarts of the phone while listening to podcasts with the Apple podcast app AND while listening to audiobooks via the Apple Music/iTunes app - this has happen more than once. And yes, all since the latest iOS version of software. So much for Apple's credo of 'it just works'!!

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Suddenly shutdown when the battery is lower than 6%

suddenly shutdown when the battery is lower than 6% (sometimes lower than 10%)and can not power on anymore, you need to plug the AC to trigger to power on the phone.

Your battery gauge needs to be recalibrated. When the phone goes off, charge for just a couple of minutes, then run the battery down all the way. If it shuts off above 1% charge again for a couple of minutes, then run down again. Repeat until it actually goes off at 1%. Then charge for 4 hours with the wall charger without using the phone.
To prevent this happening again, about once a month run the battery all the way down until the phone shuts off, then charge to 100% with a wall charger. (This is actually recommended in Apple's iPhone tips, but they don't say why to do it. The "why" is to recalibrate the battery gauge.)

IPad 2 switched off and not charging after iOS 7.1 update

iPad 2 switched off and not charging after iOS 7.1 update. Pls help me. I have tested my charger. Its working in another device. But my iPad 2 is not charging with other adapters too. What to do??

Hello, 92.romil.
Thank you for visiting Apple Support Communities.
I would make sure you are using an Apple branded cable with your iPad. If you are, the troubleshooting steps in the article below may help. The steps listed below for the iPhone and iPod still apply to your iPad.
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Cheers,
Jason H.

After iOS 5 install on iPhone 4 my "other" category in iTunes is huge.

After iOS 5 install on iPhone 4 my "other" category in iTunes is huge. I can't find any clues as to why. Anyone else have this issue or any clues? I now only have 1gb left whereas before iOS5 I had 9 it's a bit strange. This isn't a complaint btw, just trying to problem solve!
Gracias.

I have noticed the same thing! Any suggestions??? I also notice that when I uncheck the boxes for not including music videos and voice memos the size of the music folder increases, and it does it so much so that I exceed the space on my phone.

When will the ios 7 update for iphone 3GS come???

when will the ios 7 update for iphone 3GS come???

As you know, iOS 7 applies to the iPhone 4 and above.
I advise you not to ever expect iOS 7 for the iPhone 3GS. Historically, Apple has never released a version of iOS that did not include some older hardware, and later come back to include that hardware.

HT4623 My iphone is locked when i updated ios 6 in my iphone 4 ?

My iphone is locked when i updated ios 6 in my iphone 4 ?

Do you mean that it is now locked so you can't make calls? Was you phone jailbroken to unlock it in the past? If so, it relocked to the original carrier with the update. You will need to contact them to see if they will unlock it.

Iphone 4s is heating up and losing battery life fast from when i updated ios 7.0.2, iphone 4s is heating up and losing battery life fast from when i updated ios 7.0.2

iphone 4s is heating up and losing battery life fast from when i updated ios 7.0.2, iphone 4s is heating up and losing battery life fast from when i updated ios 7.0.2

Try this article > iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix

Sudden shutdown when working on battery mode, clock reset

Hi
i am running windows 7 32 bit on an HP dv6970ej (dv6000) and my problem is sudden power failures when working on battery.
my first battery was worn out a few months ago and so I replaced it (with an HP original). it worked fine for a while but lately when I am working on battery mode the system shuts down with no warning.
the thing is that when I plug it back to the AC the battery is almost full - 85%-90% charged.
also - the last few times the power went down the clock was reset. i replaced the BIOS little battery but that didn't seem to make much difference.
i also tried to update the BIOS, didn't change anything.
the main issue of course is the system shutting down unexpectedly, while the battery is obviously still holding charge.
any suggestions?

the clock reset is just a side effect of the main issue - system power failure. as long as there are no sudden shutdowns the clock is saved. plus i guess i am not gonna replace the whole motherboard so that's why i am less concerned about that.
what really bugs me is not having the ability to disconnect the computer from the AC for more that a few minutes. sometimes it shuts down after two minutes, sometimes after 10-15 min.
i am thinking- maybe it has anything to do with voltage drops or something like that or incorrect reading of the battery, because as i said - when i plug it back in - in indicates 80%-90% charge level.
I also ran a diagnostic on the battery's wear level. the old battery was definitely worn out, but the current one seems to be OK on that aspect.

My ipod 5th generation wont charge after ios 8 update .. does this have something to with the charger not being an apple product?

Before the update my iPod was charging fine. then when I updated it started acting funny like one minute it would charge then it wouldn't then the next after IOS 8 came out my iPod wouldn't charge at all. could it be that my charger isn't an apple product? PLEASE HELP!!! I have important notes from school on here and I'm afraid to ask my mother for a new one without giving her a good explanation.

Could be that the update make the iPod more aware of marginal cable. Other users have reported the same.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipad 3 is not charging after ios 5 upgrade

my New ipad stopped charging after i upgraded iOS 5.1.1 , please help. It shows not charging either its connected to USB or adapter.I am using the same adapter and cable that came with ipad.

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
 Cheers, Tom

Ipad does not display charging after ios 6 upgrade plugged in

After upgrading to iOS 6 OTA my iPad does not appear to be charging when plugged in using the default charging cable plugged into the AC outlet. The battery icon has a lightning bolt through it as if it is not plugged in.
I did a reset and this did not solve it.

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Ipad 2 won't charge after ios 7.0.3 update

After the ios 7.0.3 update, I had to restore my ipad2. Now, it won't charge. I have tried different plugs and outlets. I have also reset it and restored it, again. Nothing worked. Has anyone had this problem and any luck fixing it?

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

IPad 5 won't charge after ios 7 upgrade

iPad recognizes charger but does not charge. Never had an issue before ios 7 upgrade. Is this something I will have to take in to have repaired or is there a simple solution?

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HP Slate7 4600 Tablet doesn't shutdown when charging

Greetings have the following problem, Tablet won't shutdown when connected to charge. I press the power button and the screen goes off, then after 2 s it turns on and the HP logo appears. Android doesn't boot either.It happened after:- Loading the last firmware update, it worked fine, got microSD back, but the system hang up constantly.- Could get a Recovery menu but it hang up and couldn't finish the task so I turned it off. And since then I have the problem, the system won't boot, only the HP logo shows.Any ideas about this problem? Thanks in advance. Old tablet, support is not an option.

Hey ,
Welcome to the HP forums. I understand your tablet will no longer boot. One thing I am not clear on is if this only happens when connected to the charger or if it is permanently stuck in the boot loop. Please try the following. 1. Download the update.zip for your device and copy the file to the root directory of an empty micro-SD card (at least 1 GB, FAT 32 format). Do not unzip this file. You can find the update.zip for your device here: HP - Drivers & Downloads. NOTE: You will need the exact model number to locate the correct package. There are multiple update.zip recovery images available. Ensure you select the correct download for your region. If your tablet does not boot after attempting to update you may need to try both the KitKat and JellyBean images. For information on finding your product or model number click here: Finding Your HP Product Model Number.
2. Fully charge the tablet and then disconnect the power from the device.
3. Power off the device.
If your tablets micro-SD slot is on the side or bottom of your tablet skip to step 5. 4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
NOTE: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of any foreign objects. Failure to follow this caution can result in damage to the display panel assembly.
4b. Remove the back cover. Use the release notch to remove the back cover.
4c. Insert the micro-SD memory card into the reader slot.
4d. Reverse the procedure detailed above to install the back cover and continue to step 6. 5. Insert the micro-SD card into the micro-SD card reader.
6. Press and hold the volume up button and power button at the same time.
7. When the HP logo appears on the screen, release all the buttons.
8. When the Android system recovery menu appears, use the volume down button to highlight "apply update from external storage".
9. Press the power button to validate "apply update from external storage".
10. Use the volume down button to highlight the software recovery file, update.zip.
11. Press the power button to select the update.zip file and launch the recovery.
NOTE: Wait until the entire recovery process finishes. The device might seem unresponsive at times (multiple reboots and black screens) when it is performing the update. If this does not resolve the issue please call our technical support: Phone Assist Worldwide.
Thanks.

IPhone 4S not recognized/charging after iOS 6.0.1 update

Hi,
I've upgraded my iPhone 4S to iOS 6.0.1 when the updates became available on my handset and everything seems to work fine until I plugged it into my iMac for some late-night development with XCode. It wasn't recognized/charging at all. At first, I thought the connector cable was faulty, but using the provided Apple charger and the same cable, charging was working....
This morning, when arriving at work, I upgraded an iPhone 4 (the previous generation) to iOS 6.0.1 and plugged it into my work iMac: Same issue.
It seems that upgrading the iOS version to 6.0.1 disable synching/charging on my iMac.
Verified on:
- iPhone 4 + iMac 27in Mid-2010 running Mountain Lion 10.8.2
- iPhone 4S + iMac 27in Mid-2010 running Mountain Lion 10.8.2
I have no iPhone 5 available yet, so I cannot verify it, but it seems that something is amiss.
Beware of iOS 6.0.1!

Let's do a little recap:
- Do not detect in iTunes/XCode on my iMac Mid-2010 running Mountain Lion 10.8.2 (Both 4 and 4S)
- Do not charge when plugged-in on my iMac Mid-2010 running Mountain Lion 10.8.2 (Both 4 and 4S)
- Soft Reset from the phone does not work (Only tried on iPhone 4)
- Hard-Reset from the phone does not work (Only tried on iPhone 4)
- DFU Mode will not trigger the iTunes. (Only tried on iPhone 4)
Perhaps it is not widespread, but it is annoying. Especially when the iPhone 4 is my work phone and I need it to deploy/test my App before submitting to the App Store!

Sudden shutdown when charging after iOS 8.3 on iPhone 5

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