SUDDEN SPIKE IN DATA USE? ACCURACY OF DATA OVERAGE ALERTS?

Our data usage over the past 6 months averaged 2.25 GB Top usage during that period was 2.99 GB in May
Since I had been paying for 6 GB and never using it, I switched to 4 GB in May and signed up for Data Usage Overage Alerts.
Then...all "heck" seemed to break loose???
May 23 Received data alert via text: Have Used 75% of 3 GB--Added 1 GB
May 27 Received data alert via text: Have Used 90% of 4 GB
May 29 Received data alert via text: Have Used 100% of 4 GB-Added 2 GB
June 1 Received data alert via text: Have Used 75% of 6 GB
June 7 Received data alert via text: Have Used 90% of 6 GB
OUR BILLING CYCLE ENDED JUNE 9
June 11 Received data alert via text: Have Used 100% of 6 GB (???)
Stunned that between the May 10 - June 9 billing cycle my reported data usage suddenly went over 6 GB for the first time ever, and not doing anything differently at all, I called Verizon Customer Service...
The rep asked if I had been doing something differently with my phone (apps, photos, etc)
I replied that my usage had not changed in any way...
To which she responded that she was unable to track where/why my data use was suddenly so high...??? She had "No way of knowing"
NEED HELP FROM VERIZON AND/OR COMMUNITY:
1. ARE VERIZON DATA ALERTS UNRELIABLE?
2. HOW/WHY WOULD DATA USAGE INCREASE SO DRAMATICALLY WITH NO WAY FOR CUSTOMER TO CHECK/VERIFY?
MANY THANKS...

Like radar guns used by local police departments, I firmly believe that without some sort of independent oversight like cable companies use to check the meters Verizon wireless can tell you anything and you the consumer gets hit with high data use.
My best solution for you is to reset the data counter on the phone starting with the first day of your billing cycle. Then check your online data used and see if they match.
I also recommend you contact the FCC or even keep taking them to small claims or a superior court to have them produce records of data meter accuracy. At present no known outside concern can monitor what Verizon is claiming you are using.
Get a good lawyer and take them to court.
Good Luck

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