Sudden unexplained increase in my broadband useage

For a year my monthly useage has been around 7gb ( my allownce is 10gb ) I have never gone over this amount.
Suddenly last month it jumped to almost 30gb and I was charged an excess of £20 ( I am a very poor pensioner and cant afford this!!)
This month it was 8gb in the first 3 days. I was away on holiday and the only useage was my via my daughter who came in in to check my emails.
Any tips as to what may be going on ( there is no one else in the house using the system!!) ??
I propose to check and record my useage daily via my account to see if I can determine where this increase has come from. Are there any other ways that I can monitor useage?
Many thanks for any tips.

I use an iMac computer so this may not apply to you but at the beginning of this month I found my usage had jumped up, that was on the first of the month. The next day I found on the BT broadband meter a warning that if I kept on with this usage I would go over my monthly limit, 40G. Good on BT!! I set about trying to find what was going on and eventually discovered a host, I think, web site called s1.yimg.com which Yahoo uses when I go onto the flickr home page and this seems to cause the problem. I have a little program called SurplusMeter which keeps an eye on daily usage and this goes mad when I access flickr. I suspect the problem may lie in the new upgraded Mac OS but for now I'll stay away from flickr and monitor the uage. There will be little programs that monitor your usage if you run Windows and someone else may be able to help there. The problem with the BT Usage Monitor is it's a day late. You need something you can watch. The point I'm making is if I had gone over my usage BT would have been correct to charge me so try and keep an eye on it now.

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Broadband Useage Monitor

Hi, does anyone know why the Broadband Useage Monitor functionality is not available on my In-Laws BT.com account?
Where I would see a section for MANAGE YOUR BROADBAND SERVICES, on their account there is no such option.
I am on Infinity Option 3, they are on Total Broadband Option 1 but I though this was available for all accounts.
BT Infinity Option 2 76Mbps Down 17Mbps Up
YouView Unlimited Extra Channels
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Nelix01 wrote:
Hi, does anyone know why the Broadband Useage Monitor functionality is not available on my In-Laws BT.com account?
Where I would see a section for MANAGE YOUR BROADBAND SERVICES, on their account there is no such option.
I am on Infinity Option 3, they are on Total Broadband Option 1 but I though this was available for all accounts.
Hi.
The monitor is available for all account types, and is actually particularly useful for those on the limited allowance packages.
If your inlaws are unable to see the usage monitor via the typical method, you may like to point them at my shortcuts - options 14d-14g, hopefully one will work for them.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Sudden vast increase in broadband speed

Hi, the last couple of days or so I've noticed my internet dropping off and when it happened again tonight, I ran a speed test, both on wholesale tester and speedtest.net, and instead of the usual 5meg that i normally get, im now getting 14megs.
my exchange (ESJED)is currently being converted to 21cn wbc (according to samknows) with an end date of this month.
is this whats caused my sudden increase in speed?

This is what I'm trying to find out though. Ive not been notified that I'm getting moved to anything new since I was moved to adslmax in august. Its only been because my broadband has been dropping maybe 4-5 times in the last week that I was concerned that I might have a slow speed. Sometimes Ive had to reboot the router completely, sometimes its came back on of its own accord.
In any case, I do in fact leave the router on 24/7 anyway. The only time it gets reset is when the connection drops completely and wont return, or if, for some strange reason, my house lights flicker.. then it kills my connection then too.

SUDDEN SURGE IN BROADBAND USEAGE ACCORDING TO BT

My average usage is approx 9GB per month but all of a sudden BT reckonS I have used 20GB and 1GB in the last 2 days. The problem is I am doing nothing different this month, have not downloaded anything etc. Does anybody know what may cause this? Also, how can I find out what I have downloaded which = 20GB or indeed how I can challenge what BT reckons I have used.

Hi paulmardon,
Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll get this investigated. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Sudden CPU Increase leading to loud fan noise

I'm noticing that sporadically firefox or mail (or some other program but these are the common ones) will have a sudden increase in CPU usage. It's jumped into the teens and above. Sometimes 50+.
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Hello,
Welcome to the Apple Discussions!
I world not worry about this, MacBooks do this, it is just the CPU working harder and that creates more heat. Most of the time it is YouTube or something processor intensive.
Hope this helps!
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Hi, as above, I have the unlimited broadband deal. I want to check my BB useage but the message I get is that I dont need to check as I am unlimited. I plan to bin BT broadband and fixed line and go to one of the rural braodband providers. The cap is 150Gb. So I want to see how much I am currently using with BT. Could someone let me know how to do that please?
Thanks

imjolly wrote:
there used to be a link that still allowed you to see the usage but I don't think that works anymore. so there is no other way apart from trying live chat
This is still working for me:
1. Sign in to MyBT and click "View your latest bill". When the bill appears, highlight the 7-digit number in the URL, right-click it and Copy.
2. Sign in here. When the maintenance page appears, highlight XXXXXXX in the URL, right-click and Paste.
3. Click the Go arrow in your browser or hit Enter on your keyboard.
4. Bookmark it.
You can click the white star next to this message if you think it was helpful.

Have you tried to see your broadband useage monito...

I wonder how many of you good folks out there have tried to have a peek at how many Gbs youve
used, by accessing the Useage Monitor via 'My Services' on MyBt. If you have like me - youll sadly discover
it just aint there.   If -like me you got on the dog and bone and spoke to someone in the technical dept.
then without doubt-as always - youll find a most helpful and apologetic advisor.
                  However, not only-as in my case- did i feel sorry for my advisor because he tried in vain (not
knowing that Bt had removed this option) - but I felt sorry for all those customers like myself who had to
go through all the hassle of 'ringing in' -waiting while the apologetic advisor did a remote check of my computer
only to find- as I already had- that this option no longer existed.   My question is this- and maybe someone out
there in the ether can answer this.   Why, when having provided such a fantastic Broadband access, do Bt find
it beyond themselves to amend the website when they remove something as important as the usage monitor.
                  What I want from ANY website is to do what it says ' on the tin' - Sadly My Bt doesn't at the
moment.    Come on guys and gals - get your act together. This sort of thing detracts from an otherwise
splendid service.    Cheers   Roy Henry
Solved!
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Phantom02Xray wrote:
Thanks Patty-L for confirming that the Manager who I spoke to is wrong. Just a tip of the iceberg Im afraid
as far as this issue goes.   Anyway appreciate your message. You'll understand that I haven't accessed a link
because of the inaccuracies Im getting from Bt. I still await their reply about what the truth is concerning
these inconsistencies.   At this rate it seem likely that others may well be able to clarify things before they get around to it. !!!!
Hi.
The usage meter is certainly working for me, and I expect most other people.
There does seem to be a problem for some at present, as there are quite a few posts on this topic. However my set of links (my shortcuts options 14d-14f) one of which tends to work.
It's not clear at present what the actual problem may be. Have you tried more than one browser to access the usage meter ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Sudden unexplainable wi-fi connectivity issue on 2011 Macbook Pro 13"

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I’ve got an iPhone 4, with O2 in the UK. I normally use about 300MB per month. That’s suddenly gone through the roof; this month I’ve used 950MB in 2 ½ weeks, including 450 MB in 3 days. That’s a rise from about 10MB a day to about 120MB. My phone has received 10MB of data in the last 2 hours while apparently doing nothing.
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Best way to increase network or broadband coverage...

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Solved!
Go to Solution.

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I have this NETGEAR DGN2000 here which is what we used before the HH3. Do you think if I ran an ethernet cable from the HH3 out to the garage, that it would be possible to set the router up as an Access Point? Just had a measure-up, I would need approx 32mtre ethernet cable, is this just a baby or considered long?

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Sudden unexplained increase in my broadband useage

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