Suddenly a problem phoning from my iPhone 5s to my partners phone (not smart phone)

I have been using my iPhone 5s without trouble but since my partner has bought a new phone (not smart phone - same number but new moblie provider) I can send text messages but cannot make a call to her. I get a voice telling me her number is not in service. Her brother has same problem form his iPhone. Is this a fault with her mobile provider or is it something in settings on my phone? Any suggestions??

I would contact your mobile provider. I had a similar problem a number of years ago when attempting to call one number (not from an iPhone) and the provider was able to identify and resolve the problem on their end.

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