Suddenly Bounced emails - Is there something changed or bugged with the HPePrint services?

Hello,
We are using HPePrint with several printers on different locations for over a year now, without any real problems.
But since yesterday, we get bounced email our of the blue. Nothing changed on our end, same email adresses used, but now our people all get the following error (except for the Received-From-MTA, which is different for most people from different offices):
----- Transcript of session follows -----
... while talking to email.hpeprint.com.:
DATA
<<< 550 5.7.1 Command rejected
554 5.0.0 Service unavailable
Reporting-MTA: dns; f-serve.identitycompany.net
Received-From-MTA: DNS; idc-vls.xs4all.nl
Arrival-Date: Sun, 11 Dec 2011 15:20:56 +0100 (CET)
Final-Recipient: RFC822; *****@hpeprint.com
Action: failed
Status: 5.7.1
Remote-MTA: DNS; email.hpeprint.com
Diagnostic-Code: SMTP; 550 5.7.1 Command rejected
Last-Attempt-Date: Sun, 11 Dec 2011 15:21:02 +0100 (CET)
What gives? Is the service REALLY unavaible for 2 days now, which I can't imagine from a large company as HP with it's prime marketing service ePrint.
We checked Spam/Blacklists to be sure that our Mailservers and office IPs aren't listed suddenly, and they are all not listed anywhere, so this can't be the problem.
Please explain what suddenly changed, and we missed somehow, or what we should change/update on our ends to get this working again, as it did up to a few days ago.

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to reattach to the cloud.
Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

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