Suddenly can't open any image files in PSE11
Last used PSE11 a couple of months ago. The organizer and Elements worked normally. Today I attempted to open some JPEG files in Elements on my PC and nothing shows up in the photo bin or the editing window. Tried with a varieity of JPEGs and non of them open in PSE11. Used the Organizer with no problems but Elements simply won't load any image file of any type.
Opened a couple of my images in a photo editor that came with my PC and Windows Paint with no problems. What the heck is going on here?
When you say nothing is showing up, do you mean it is as if you didn’t use File / Open, or is it more that there is something but it is gray or white or black without any image detail? If the latter, perhaps something like a video driver update or system-level change has made things incompatible with how PSE11 tries to display images.
Have you rebooted?
Have you reset your preferences? You can do this by holding down Ctrl-Shift-Alt at the same time while PSE11 is starting up (or at least while the editor is starting up) and you’ll get a message about deleting the preferences file or not before you see the splash screen. Various other key combinations will ask for an additional plug-ins folder or a different scratch disk location. If you are going to delete your preferences file you might want to review the settings, first, in case there is something important you need to reconfigure once the preferences have been reset.
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