Suddenly can't open .eps files in FW8

Hi all-
I suddenly can't open .eps files in FW8.  Starts to open and then says "Internal error occurred"  Text tool is also acting up.   I think it may be related to one of the extensions I downloaded  from the Adobe Exchange.  Or, maybe it was something I did.  Probably the latter.  Either way, it seems like my FW8 has gotten corrupted.   Ran spyware, adware, defrag, and virus scans.  Even talked nice to my computer, but nothing has worked.  I looked for patches or downloads on Adobe's site but there are none for FW8.
Anyway, I'm guessing my only option is to reinstall, unless someone out there has a better idea.  If I do reinstall, does it erase everything?  Meaning, will I lose all extensions and all the settings?
Thanks for your help!

Using Win XP Media center edition v 5.1 Service Pack 3.  Been too afraid to upgrade to Vista.  Probably about time to upgrade my FW.
I searched my entire machine for that file, both by file name and by all .txt files and could not find a "Preferences" file anywhere.  Here's what came up under the FW directory path:
Thanks for your help, Heathrowe!
-Mike

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