Suddenly can't send/receive emails

Suddenly I can't send/receive emails. I have tried deleting the account; turning phone off then on; re-entering account. It verifies then when I save it says it cannot get mail. I can go onto webpage via safari, and also still work emails on my computer. Please help

# What version of Thunderbird are you using?
# Are you using IMAP or POP?
# Do you have any anti-virus software running? If so, try running with it disabled.
# Try running without add-ons. Help -> Restart with add-ons disabled.
# go to Help -> Troubleshooting Information -> Copy text to clipboard; then in this question in this forum, right click in the Reply box and select paste. All info will be pasted. Then click 'Post Reply'.

Similar Messages

I have BIS but can't send/receive email, surf with internet browser

i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi. also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc. They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them. aren't these supposed to be running through BIS only?
I have GPRS on top, not gprs.
so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.
i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS. i have registered my HRTs several times... and resending my service books... same thing...
-My carrier has not reported any data outage.
- I'm in an area where I've had RIM data services (for months now). It has always been working well. I've never really had any problems with my BIS until 4 days ago when it just suddenly stopped sending/receiving emails, surfing through internet browser, using facebook, twitter, ym apps, etc..
-the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
-i've read somewhere that it may be some application error or something, so I've wiped out my BB thrice now, deleted all third party apps, everything is clean i guess, but still I end up with the same problem.
-i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... same thing...
can you help me out with this? i have tried battery pull, wipe out and OS reinstallation lots of times but same problem happens...

Hi tarifiq and welcome to the BlackBerry Support Community Forums!
Can you send me a private message with your PIN so I can check this out for you?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Can't send receive email from Yahoo account or send from .mac account

On 5/1, when launching Mail, it asked me to update to new settings or use old settings. I should have kept the old settings. Instead, I had to set up all of my email accounts again. Everything is working except receiving mail from my Yahoo account. Also, I can receive mail from my .mac account, but can't send from it. These accounts are working fine on my iPhone. Is there a way to restore old email settings? Anyone else having this problem?

Hi Jeffrey,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
Is there a way to restore old email settings?
Only with a backup or Manually redoing it/them, which may or may not lose the mail you have.

Can't send/receive emails outside of US

During travel overseas, I could get internet access and see online web pages, etc on my ipad 2 and iphone 4S, but could not send or receive emails on my icloud account.....others around me were using their iphones/ipads without problems. As soon as I re-entered the US at LAX, things were back to normal. No settings were changed during the trip except to turn off data roaming....one message showed up ..."could not connect to the server..." or something to that effect...can't figure out why the problem kicked in outside of the country only, in multiple locations, while others were able to use their devices without problems. Thx.

Did you try logging into my.tmobile.com and re-verifying your BIS settings?
If you've found a solution through a post; please mark it as a solution.
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I can not send/receive email via Icloud

mail on icloud is not working anymore only on imac not ipad
keep getting message "can not send message using smtp.mail.me.com can not be contacted port 993"
any tips to get this sorted?
thx

Go to System Preferences>iCloud, turn Mail off, restart your Mac and turn Mail back on.

I have BIS but can't surf, send/receive email, use apps

i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi. also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc. They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them. aren't these supposed to be running through BIS only?
I have GPRS on top, not gprs. my carrier says i have active data plan/BIS. but under Services Status..it says Blackberry Internet Service: Connection: not connected...
so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS. i have registered my HRTs several times... and resending my service books... same thing...
the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
my sister and i have the same BB... i removed my sim and inserted it to her BB and the BIS worked fine... i was able to surf and use apps.. but when i put my sim back on my phone, the problem still exists. i even used a different sim card that is also subscribed to BIS/data plan, and it still has the same problem... my guess is my carrier is right that my data plan is working ok and that my handheld itself has the problem...
i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... numerous battery pulls... same thing... i can receive the HRTs and service books, but after that can't do anything else like i used to... (send/receive emails, use apps like facebook, twitter, ym, etc., can't surf with internet browser - except when wifi is on everything else work fine even emails and apps)..
i would really appreciate your help guys.. thanks!

Hi tarifiq and welcome to the BlackBerry Support Community Forums!
Can you send me a private message with your PIN so I can check this out for you?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HT1277 I can send & receive email from my ipad but for some reason I can no longer do this from my i mac.It keeps telling me that the password is not valid with the imap server.I keep entering the password but it won't accept it.

I can send & receive email from my ipad but for some reason I can no longer do this from my i mac.It keeps telling me that the password is not valid with the imap server.I keep entering the password but it won't accept it.

Do you have one, two or more entries in the left colum of Mail.app for your mail server(s)? That is, do you have your Mail.app set up with either a btinternet entry, with a btyahoo entry, or both? Or more?
I'm guessing that you might have one account (btyahoo?) listed for incoming (IMAP server) mail, and with the outbound (SMTP server) mail is configured and named btinternet.
Based on what little I see posted, it looks like BT uses both btinternet and btyahoo, but I'm not exactly clear on how they have their stuff set up, and their web set gets helpful and tries to help configure my mail — I don't immediately see a single web page with the mail server set-up details. The BT email client set-up starts here.

HT201320 Why can i not receive email with my icloud account but I can send it out only

Why can i not receive email with my icloud account but I can send it out only

Hi Nortarian,
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Hope this helps ....
- Judy

Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

I would try to reset all the settings in Mail, Preferences, Accounts (outgoing and incoming servers) according to your mail providers specs.

HT201320 I am having trouble with my wife's new iPhone 5s. She can receive her telus email but can not send any email what did I do wrong in setting up her account?

I am having trouble with my wife's new iPhone 5s. She can receive her telus email but can not send any email what did I do wrong in setting up her account on her iPhone? I tried to just copy the info from her old iPhone.

The sending of email is accomplished via the SMTP server. Take a moment to get back into Settings>Mail, contacts, calendars and select the account. Go to the SMTP server and check to make sure that username and password are entered in all of the appropriate places. If you cannot get it to work after trying to just change those settings, remove the account from the phone and recreate it. When recreating, make sure you enter the username and password in every location, even if the phone says optional. Make sure you have the settings from either the email provider or from the other device. Make sure that SSL is on or off as necessary.

I can't send Comcast emails but I can receive them. What is wrong?

I can't send Comcast emails but i can receive them What is wrong?

Most email providers have two servers for email. There is an incoming mail server and an outgoing mail server. Check your email account on your device to make sure you have entered the correct address for the outgoing mail server. Also check to make sure you have a user name and password entered even if it says its optional. Make sure the user name and password are correct.

My email isn't working on iOS 7, saying that my password is wrong when it is correct, I now can't send any emails but I can receive them and when I do I get three lots of them

My email isn't working on iOS 7, it is saying that my password is wrong when it is correct, I retype it in settings and try again it still says it is wrong, although I can revive emails but when I do I get three of the same thing and I can't send any emails, this all started when I downloaded iOS 7.

Hello,
Actually i also had changed my gmail password like to the above. Andyour recommendation seems to be the same to rebooting iPod touch, which didn't work for me when i had the same gmail problem with the incorrect password error in the continuous manner. However the problem has gone when i removed the gmail account so as to create the same one.
Thanks
YH Kwon

Thunderbird is no longer able to connect to internet (sending/receiving email, updating, creating a new account,...Firefox connects well

Version 24.4.0 worked fine until yesterday (2014-04-06) running under windows 8.1 and suddenly it could no longer connetc to internet (sending/receiving email, updating, creating a new account,..). No change was done on my accounts configuration. Other applications connect correctly to internet. Some Windows 8.1 updates were automaticaly applied during the same period (??).
Any suggestion would be appreciate
Rgds

Thank you for your answer. Of course before posting I checked the differetn relmated topics..
As I explained nothing changed between the moment Thunderbird worked and the moment it stopped working. I checked the firewall (Norton intenet security) and the firewall of my router (Netgear). Nothing relates to Thunderbird.
I cans get my mail from another workqtation (ubuntu/evolution) with the same provider (same parameters). I just wonder if the last windows 8.1 updates could provoke this trouble...
For the moment I cannot get rid of this.

Thunderbird config to send/receive email

I tried configuring Thunderbird to send/receive email from my new verizon fios account. Simple Pop3 - how hard can it be? Well, using the settings provided, I am unable to send or receive email. I called and talked to tech support and they said they don't support Thunderbird, but I could talk to 'premium' support since they have no support boundaries. Well, I don't think I should have to pay to get my email setup to a POP3 client.
Here's my current config:
Mozilla Thunderbird 2.0.0.23
Account:
Server Type: POP Mail Server
Server Name: incoming.yahoo.verizon.net
Port 110
User Name: myname
Security Settings: Use Secure Connection: never
Use secure authentication - not checked
SMTP Server
Server Name: outgoing.yahoo.verizon.net
Port: 25
User secure connection: no
When trying to send an email I get:
Sending of message failed. The message could not be sent because connecting to SMTP server outgoing.yahoo.verizon.net failed. The server may be unavailable or is refusing SMTP connections. Please verify...
When I try to get mail I get:
Sending of password did not succeed. Mail server incoming.yahoo.verizon.net responded: Error logging in. Please visit http://mail.yahoo.com
Any help would be appreciated.

winsomesmile wrote:
That was the one thing the tech told me on the phone - to use verizon.yahoo.net for incoming and outgoing instead of verizon.net
Other than that, I'm not sure where else to check that that is correct.
If the agent told you to use the Yahoo servers, they were probably right. If you want to verify, you can log into your account at www.verizon.net and it should say that you have a Verizon with Yahoo account.
As for the settings:
1. Make sure the username and password that you have are the correct ones. Logging in to verizon.net will verify this.
2. Check your incoming server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
3. Check your outgoing server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
4. Make sure that the password you are entering is correct. I suggest typing it out in a notepad then using copy and paste to verify that it is correct, since it will appear as asterisks in Thunderbird. Once you have successfully sent and received a test message, you might consider checking the box for remembering your password, although this is less secure than typing it in every time.
Hope this helps! If you have any other questions, just let us know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Offline interactive forms based on sending receiving emails in ABAP

hello friends i am struck with a requirement of my client.
I am new to Forms and WEBDYNPRO and I have to cover a scenario where I have to develop,'offline interactive forms based on sending receiving emails '..
i browsed a bit and with all the luck found a very good resource.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/cacb9a7d-0c01-0010-1281-be4962c9ab3e
but the problem is it is in JAVA.. I dont know JAVA..I know ABAP..
can any one give me similar tutorial in ABAP or any other related links ..
waiting to give Big Reward Points...

Hi,
Go thru this [Article|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/9051b07e-0c01-0010-87bc-e3d527153a31].
Regards,
Padmam.

Suddenly can't send/receive emails

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