Suddenly cannot edit PDF form ..... ???

Hi all,
I'm new to this Adobe forum, this is my first post.
In brief, I have been using a PDF form from my employer to enter dates, hours worked, etc. etc. With free Adobe Acrobat, I have previously been able to consistently open, view and edit the form (i.e. enter info) with ever-changing dates and hours worked.
Suddenly, for no apparent reason, I cannot edit the template OR do a "Save As" from an existing file and then edit. I have tried updating Acrobat, and I also downloaded a fresh copy of the PDF form, but nothing works. I have gone into Adobe options etc. but I don't see anything I can change that relates to the ability to enter info into a PDF. I can still open and view PDFs just fine, but I am now blocked from being able to enter info into the form, and at this point I have no idea why.
Any solutions, ideas, suggestions etc. greatly appreciated.
Thanks,
- Dave G.

Hi, Claudio -
No changes in the OS, and the last time I updated the Reader was quite awhile before this happened.
My OS is MS Windows 7 Professional, v. 6.01.7600, 64-bit, which I have been running for almost a year.
My version of Reader is 10.1.0
Thanks again,
- Dave G.

Similar Messages

Cannot edit PDF form fields

Windows 8.1, IE 11, Acrobat Reader (11.0.10), Acrobat Pro X1 (11.0.10)
I received a PDF that contains what are supposedly editable form fields. When I open the document in Adobe Reader (11.0.10), a green bar appears above the top of the document stating that "This file includes fillable form fields. You can print the completed form and save it to your device of Acrobat.com", however, I am unable to type into any of the fields. Its document properties indicate that the file has "No Security", and that all operations are marked as "Allowed". I click "Highlight Existing Fields" and all the fields (dozens of them) appear highlighted, as expected. I simply cannot enter any data into the form.
To investigate further, I opened the file in Acrobat XI (11.0.1), and enter Form editing mode (Tools->Forms->Edit). I am unable to directly edit the form fields by clicking on them directly. There doesn't seem to be any invisible graphic layered on top of everything. The individual fields almost seem "disabled". I can, however see the list of fields in the navigation pane, and click on them individually from there and bring up their properties and modify them that way. I have checked the field properties and they all seem to be enabled, not locked, not read-only, etc...so I am at a loss as to what is preventing this form from being filled out in Reader, or edited normally in Acrobat.
Additional info: I checked the document properties, (Document Propertied-->Description) and in the "Advanced" section, the PDF producer says that the PDF version is 1.6 (Acrobat 7.x) so I suspect this might be part of the problem. I therefore did a "Save as other...-->Reader Extended PDF-->Enable More Tools" as an attempt to upgrade the file, but that didn't help.
Any help appreciated!

GKaiseril wrote:
Most users see a purple bar. I would try to repair reader.
Actually, it has been replaced with a green bar in recent versions:

Cannot Edit a Form in Adobe Acrobat Pro Xi - use Livecycle

Hi all,
I was advised to buy Adobe Pro XI yesterday by the Direct Sales Adobe team because it includes "everything I need" to create and EDIT PDF forms. I actually rang up to buy X but was told it was now XI.
I tried to edit a form today and got this message:
"this form cannot be edited in Acrobat. Please use Adobe Livecycle Designer to edit this form"
I was told this was included in Pro but can't get past this message. I previously had a trial of Adobe Pro X and WAS able to edit this very form.
It is very frustrating. I cannot edit anything I have been working on.
FormsCentral seems too basic as I need to be able to edit the field name in the properties of the field.
Can anyone help?
Thanks
David

We created forms in acrobat 9 pro and now with XI pro cannot edit them. Error message states that livecycle designer is required to edit forms previously created in acrobat. Called tech support and waited for over an hour before being told that another product needed to be purchased for $300 more than the upgrade cost for acrobat pro XI!!! From the XI FAQ - The web site states:
The following customers are eligible for a free upgrade:
Customers who purchased a prior license to Acrobat and have purchased an upgrade to Acrobat XI Pro
Customers who have an Adobe Maintenance and Support contract or purchased Upgrade Plan eligible for an Acrobat XI Pro upgrade
Active Creative Cloud Complete members whose memberships started before October 15, 2012
The one-time LiveCycle Designer upgrade is available in English, French, German, or Japanese. Eligible customers can choose which language they would like to receive. Visit the Customer Support Portal to request an upgrade.
After entering in the needed info on the support portal was told that adobe will Not honor the sales rep & web site which both said we are eligible for the free upgrade. We asked for a full refund and will not longer be using any new adobe products. We went back to 9 pro forms work fine and adobe lost $. Nice work adobe - lie to customers and then act surprised that the customers want their $ back! They told us to just toss their software DVD in the trash where IT belongs, so we did!
Cheers,
Actiondan

Clicking "Edit PDF form" stops Adobe Acrobat Pro 11 from working. [FIXED]

As the title says, whenever I click "Edit PDF form" in Acrobat Pro 11, it displays the message "Adobe Acrobat has stopped working" and then when I click OK it closes.
It is a fresh install. I tried reinstalling, by removing it first, i tried a repair, I also tried using Revo Uninstaller to clean up anything that was left after an uninstall, and still no joy.
Any help would be appreciated.
It is running on Windows 8.1 Update (x64), and the version number for Acrobat Pro is 11.0.10.
Thanks!
**Update**
While I was writing this I had an epiphany, so I checked the Windows application logs which logged the following error every time Acrobat crashed...
Faulting application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af
Faulting module name: nvd3dum.dll, version: 9.18.13.4121, time stamp: 0x5474d740
Exception code: 0xc0000005
which lists nvd3dum.dll as the culprit. This has something to do with my Nvidia graphics card or drivers (NVIDIA Quadro FX 4600)
So after a little research I discovered a little registry tweak which "specifies the number of seconds that the GPU can delay the preempt request from the GPU scheduler. This is effectively the timeout threshold. The default value is 2 seconds." (Quoted from MSDN)
So I added the REG_DWORD value TdrDelay to the key path HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers, and changed the value to 8. After rebooting this seemed to have solved the issue I was having.
Here's a screenshot...
Hope this helps someone!

We created forms in acrobat 9 pro and now with XI pro cannot edit them. Error message states that livecycle designer is required to edit forms previously created in acrobat. Called tech support and waited for over an hour before being told that another product needed to be purchased for $300 more than the upgrade cost for acrobat pro XI!!! From the XI FAQ - The web site states:
The following customers are eligible for a free upgrade:
Customers who purchased a prior license to Acrobat and have purchased an upgrade to Acrobat XI Pro
Customers who have an Adobe Maintenance and Support contract or purchased Upgrade Plan eligible for an Acrobat XI Pro upgrade
Active Creative Cloud Complete members whose memberships started before October 15, 2012
The one-time LiveCycle Designer upgrade is available in English, French, German, or Japanese. Eligible customers can choose which language they would like to receive. Visit the Customer Support Portal to request an upgrade.
After entering in the needed info on the support portal was told that adobe will Not honor the sales rep & web site which both said we are eligible for the free upgrade. We asked for a full refund and will not longer be using any new adobe products. We went back to 9 pro forms work fine and adobe lost $. Nice work adobe - lie to customers and then act surprised that the customers want their $ back! They told us to just toss their software DVD in the trash where IT belongs, so we did!
Cheers,
Actiondan

Looking to create editable PDF forms with drop downs and text boxes for use on a Mac computer and iPad. Which product do I need to purchase? Do not need anything fancy

Looking to create editable PDF forms with drop downs and text boxes for use on a Mac computer and iPad. Which product do I need to purchase? Do not need anything fancy

Basically you would need Acrobat. However, it is now also possible to create basic form fields using just the free Reader. In fact, I've been working on a tool that allows you to do it, so if you're interested in it please contact me privately.

Making an editable PDF Form non-editable (a shortcut)

How to make a PDF form non-editable or locked.
For those who aren't script-savvy, I believe this may be a little shortcut to editing a PDF form and then saving and sending it as a non-editable or locked PDF.
This is what I have written out for my client, whom I provided an editable PDF Form, so they could edit the PDF and then send it out to their own respective clients as a NON-editable PDF.
Instructions as follows:
How to save your PDF Form into a separate non-editable PDF to send to your client: (Using Adobe Acrobat Professional)
Step 1. Fill out the original PDF Form
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Step 3. Close the editable PDF document and do not save it (Saving it will save over the original file). Now open up the PDF you’ve just saved to
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Step 4. In the top menu, go to “Advanced” then select in that drop down menu “Security” then “Show Security Properties” - a ‘Document Properties’ window will now appear.
Step 5. From this new window, select the “Security” Menu. Set your ‘Security Method’ to ‘Password Security’.
Step 6. A new window will appear named ‘Password Security Settings’. In this menu, tick the box that says “Restrict Editing & Printing of the document”
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Step 7. Click OK and Save the document. Now it’s not editable unless you have the password.
Note: If you happen to want to edit the PDF at a later date, you can open the file and in the ‘Security settings’ menu on the left hand side
(the menu is represented as a little gold lock) click ‘Permission Details’ then ‘Change Settings’ to revert everything back to an editable document
- repeat the above steps to make it a locked document again.

Thanks for your suggestions. You should also consider flattening a form if you want a non-editable copy; because the permissions password is not always respected by third-party PDF applications (for some people the form will remain editable, depending on what software they're using).
Flattening a form can be done in several ways in Acrobat: you can run a script - this.flattenPages() - or print the PDF back to PDF (aka refrying), or use the Sanitize tool in Acrobat X. It also strips out hidden content associated with the form (button actions, field calculation scripts, etc.) so provides additional data protection. Sanitize is the heavy-duty option of the three; it will remove all hidden content, leaving only what you see on the page.
One correction to your workflow - the Save a Copy menu item is not intended for creating a duplicate of a normal form, it's only available if the form has been rights-extended and it serves to remove the extension certificate from the PDF (allowing full editing in Acrobat again). As your client is working in Acrobat they don't need a rights-extended version in the first place, and working with a normal form will make things simpler for them. In Acrobat X Pro you could create them a custom Action which automatically flattens the file and saves a duplicate, so they don't accidentally overwrite the original.

After updating to Adobe Reader 11.0.07 on my iMac, I cannot print pdf forms off the web

after updating my iMac to Adobe Reader 11.0.07, I cannot print pdf forms off the Web

It would be great, if you could provide us with the following details:
1. The OS you are working on.
2. The version of MS Office installed on your machine.
3. A screenshot of the error message along with the scenario in which the same is displayed.
4. How exactly did you go about updating Reader 11.0.02 to 11.0.03. Was it via the updater mechanism or by downloading the patch from the Adobe site.
Also, it would be great if you could let us know if there was any other Windows or Antivirus related updates applied on your machine in the same timeframe as the Reader update.

Can't edit pdf form with acrobat all of a sudden!

I used to be able to create and edit our pdf forms we created with Acrobat. After switching to Creative Cloud and updating/installing all the apps we want to use, it now says:
"This form cannot be edited in Acrobat. Pleae use Adobe LiveCycle Designer to edit this form."
I don't see this app available?

This forums thread may help :-
http://forums.adobe.com/message/4783851
[moving the discussion to Acrobat Forums :Forms]

How do I save edited PDF forms as editable PDF templates?

We need to download empty pdf forms, add some generic details (eg our company name and address) and then save that as a template so we can then open it and fill out through the year for different clients with their own individual data without having to fill in our own address again.
Preview cannot do this. On Tiger you can save the edited file, but it prevents it from then being editable again; in Leopard you can fill in the form with your data, save it, then open your saved file and edit it again but none of the data you added the first time has been saved.
We have to go into Windows and fire up Acrobat Reader 4.0 which has this functionality. All versions of Acrobat above v4 on both Windows and Mac were unable to do this so Preview isn't alone. It is frustrating though as we have to do this all the time - we fill out tax return forms for many different clients each year and really don't want to have to add our data manually each time.
Any suggestions? Any settings I can tweak anywhere?

Basilisk wrote:
If Preview is not for editing, why has it been made possible with the Leopard release to reorder the pages within a pdf, delete pages, and add completely different pages from other pdfs?
There's a huge difference between reordering existing pages and altering their content. The PDF specification is quite vast and Apple doesn't even attempt to support much of it because of the work involved.
The bottom line is that Preview doesn't do what you want it to and that's certainly not going to change anytime within the next year, so it's up to you to decide what to spend your money on. Since it seems that you are using this for business purposes I'd say it's a little silly to gripe about such a trivial investment, but again, it's up to you.
You could also hire someone to put together your templates for you.

Is it possible to embed an editable PDF form into an html page?

I have PDF form (editable) that I want users to be able to login and fill out. Once filled out they would click a "submit" button and the PDF would be stored on the database. Is this possible to use a PDF - without creating a custom form from within Bc? Thanks!

It's not possible, you *may* be able to get the PDF embedded via an iframe but you certainly wouldn't be able to save the information, at least on the server.

Cannot edit PDFs with Acrobat 9.5.4

I have over the last year been receiving PDF files from a lawfirm in NY which have no security on them, yet I cannot edit them. All edit fuctions are greyed out. The solution thus far has been to edit them using PDF Converter Professional, but I would really like to know why I can't edit them in Acrobat. Under Advanced on the PDF it says PDF Producer: Acrobat Distiller 9.4.6, PDF Version 1.4. There is also something called Application which is PScript5.dll Version 5.2.2

This screen shot represents having printed to Adobe PDF Printer, which would not be uncommon. To my understanding PDF Printer writes postscript and calls up Distiller in the background, hence Producer > Acrobat Distiller - Application > PScript5.dll. They have Acrobat 9, not quite fully updated, hance 9.4.6. PDF Version 1.4 is common; I write with quality options set to press quality which produces the same.
Is your Security tab actually as shown?

Cannot save, cannot print PDF form in Adobe Reader 9

I downloaded a PDF form for an application from the internet. It opened in Adobe Reader 9, where I was able to fill out information in the PDF. Some areas required a scroll bar for long lists of information. Now, I cannot save the PDF or else all of my information disappears!! I cannot print the PDF, because all of the information is not immediately visible, due to scroll bars. It only prints what is immediately visible.
I need help - I cannot save, print, or exit out of this form that I have filled out multiple times at this point from attempts to Save.

What means "cannot"; what happens when you try?

Using Frame 9, Acrobat 9.5, suddenly cannot create pdf. The ps file is empty, and the process results in unresolved cross-refs. Have updated w/o success.

I've beenusing the Tech Comm Suite with Frame 9 and Acrobat 9.5 for years, and suddenly cannot create a pdf of a frame doc. The ps file is empty. This is happening to a colleague using the same suite across the country. Any suggestions? Please help!

OK, that's pretty plain vanilla. Assuming you've already checked the Adobe
Updates web page to ensure that both applications are fully patched....
The thing that jumps out from your procedure is that you don't seem to have
the Acrobat printer set as the system default because you're selecting it.
So I'd make that change. And you may want to then reboot, to make sure it
sticks.
The second thing I'd do is eliminate your Step 1, because if you don't
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Probably no harm in forcing it into manual mode as you're doing, except the
extra time and keystrokes, but I'd try the other path just to see what
happens.
Are you getting any error messages in the Frame Console window?
Art Campbell
          [email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358
I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

Creating editable PDF forms in Acrobat

I need to create digital PDF forms, a document with fields that can be filled in by anyone using the free Acrobat Reader.
I'm currently using Acrobat Pro (version 10.1.13) for Mac, but it will not allow me to do that, or perhaps I can't work it out. Here's a link to the tutorial I followed: https://acrobatusers.com/tutorials/how-to-create-editable-form-fields
I'm willing to upgrade, if a more recent version of Acrobat will allow me to do that.
Please help!
Many thanks, Mary

Whatever issues you have, have nothing to do with your version of Acrobat. Beyond that your info is simply too vague. just saying that it doesn't work is never a good way to ask for help. Either way, ask in the Acrobat forum.
Mylenium

Creating Editable PDF Form

Hi all,
Can anyone help here...
I am trying to create a PDF document in Acrobat Pro 9 Extended, which is a form that can be filled in and saved by the end user. I have created the document in InDesign and am using Pro to add in the editable regions.
Here is the PDF: www.leshooperfitness.com.au/pdf/exercise-meal.pdf
I can open the file, add content to the form, re-save it and it retains all the info. However, I am having all sorts of problems with other people saving content to the file, sometimes it works, sometimes all the content is wiped clean and sometime the content is there, but you have to actually click on a text box before the content is displayed. The other people are sometimes on a Mac/iPad, but even when they use Adobe Reader they are able to save the info and sometime it stays saved on their machine until it is emailed to me and then it disappears. Other times they save it and when they go back to it, it has gone. But there doesn't seem to be a consistant pattern, it just doesn't seem like a very reliable way of saving info.
Does anyone know what I could be doing wrong? Or, is there a more effective way of creating editable, interactive forms?
Thanks

The problem you seeing with the content not being displayed until the field has the focus is a well kown problem with PDF forms that have been filled and saved with the Preview application on the Mac. For more information, see: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html
So the Mac users (OSX) should use Adobe Reader, as opposed to Preview. Windows users may not be using a viewer as capable as Acrobat/Reader as well, so you mught want to check that also.
The default PDF viewer on the iPad does not support interactive PDF forms, so you'll need to use a viewer that does. Adobe Reader for the iPad does not at the moment, and the best one that does is Readdle's PDF Expert.

Suddenly cannot edit PDF form ..... ???

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