Suddenly I get .... was about to tell you that all day I've had "Unable to connect to ITunes Store" and now I'm connected. I attribute this sudden success to magic!!! Hope y'all have the same.
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I click on the icon "Videos", it says "no Videos, You can download videos from iTunes". I click on iTunes, it gives back this message "Cannot connect to iTunes Store". HOW CAN I CONNECT TO iTUNES THEN?.
I have little bit not same, I have videos in iTunes already, when I click to download the videos they work but at the end coming finish will say can't download, let me try again but I try many times already, still not work........
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I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.
I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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I forgot my security questions answers and now i cant download a book i want . Is their anyway i could have the answers to does questions ?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90407) -
Hi, I bought an iPad and was so impressed by Safari that I replaced Chrome with it on my Windows XP Toshiba laptop and now when I use Safari the icons on the screen continue to flicker until I come out of Safari. Is there a cure other than using a Mac
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.See:
Can't connect to the iTunes Store -
I updated to 6 and now all kinds of things aren't working. I can't connect to ITunes store and Apps! Halp!
Scroll bars:
Scroll direction:
Mail:
..is there a way to change back to the look of 10.6.8
OS X Mavericks: Revert to a previous OS X version -
Whenever I try to download an app, it always says "Cannot connect to iTunes Store", even though I am connected to wifi three bars. And sometimes it just goes blak and quits the app. Right after I downloaded iOS 6 this started to happen. Please help me.
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!
Try:
Can't connect to the iTunes Store -
i just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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Cannot connect to iTunes Store how do I combat this to update apps and sign back in to game centre
Have you jailbroken either of these devices? Have you used the computer you are trying to update with to jailbreak a device? Have you tried using another computer to do the update? You may have to make an appointment at the Genius Bar to have the device checked, or send the device off to Apple care.
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Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again. -
Hello,
Was trying to purchase from Supercell as I am playing clash of clans. It used to work perfect before but I updated ISO, didn't work anymore and all the time tells failed to purchase. And it says cannot connect to iTunes Store.
The problem is the iTunes cut from my credit everything I apply to buy from that game and failed to buy what I want to get.
I am using I pad 2.
Waiting your feed back regarding this issue.
I sent an email to support and am still wait for them reply.
ThanksHow long ago did you contact iTunes Support ? If it's been longer than 48 hours, and you've checked the spam folder on your email account as well as the inbox, then contact them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
The $1 'charges' are likely to be temporary store holding charges, they should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
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