SUDDENLY ID CS5 crashes when I export to PDF...

SUDDENLY ID CS5 crashes when I export to PDF...anybody have this experience plus a solution?

Have you checked the background tasks panel to see if the export is hung? This is a known issue for which Adobe is working on a fix. THere's a lengthy tread about it here with some possible workarounds.

Similar Messages

  • InDesign crashes when i export a pdf, overprint preview and package

    I am using CS6 on a MacBook Pro. I have version 10.8.5.
    I am working on a manual (original file not created by me).
    I was trying to pacakge all the files together but it kept crashing. I do not see the blank window some people have been seeing when this happens. I only get the window about letting Apple know about the problem and submitting the problem to Adobe.
    Under Preflight all systems are fine, I have the green light.
    I checked that paragraph styles, character styles and master pages did not have fonts missing.
    I went through all files and noticed some eps's did not have fonts converted to outlines so I made them outlines and relinked them.
    I also changed all RGB to CMYK.
    I converted the file to an IDML, reopened InDesign. I also resaved the file to a different name.
    These did not seem to help unfortunately.
    If there is no visible problem, what can one do? At this point I am trying to pdf one page at a time to see if I can pinpoint as to where the issues lies.
    InDesign also crashes when exporting a .pdf and when I try to run an overprint preview. So strange..

    Well I don't get why this would have been the problem, but I removed the logo that was on the cover and on the back. Since the logo was all vector, I copied it and pasted it into InDesign (so no links). This allowed me to create a .pdf and to package. This logo has been used several times over and over so not sure why this was part of the issue..

  • Indesign CS5 crashes trying to export from PDF to epub

    I am trying to use Export for command to send a pdf file placed into In Design to epub format.
    The program crashes immeadiately.
    The PDF is 120 pp and includes a TOC. The OS is Win 7 Pro.

    What are you trying to accomplish? Are you thinking that this PDF will be converted to an EPUB with live text?
    It won’t. You will have an epub with 120 JPG images and no TOC at all.
    I don’t know why it’s crashing but it doesn’t matter anyway since, I imagine, you are under the false impression that you will get a functional epub doing this.
    Bob

  • InDesign CS3 crashes when I export a PDF. I have updated it to 5.0.4 but it still crashed. I bought it as part of the Design Premium pack. How do I uninstall InDesignCS3 and reinstall the original software?

    Hi, the title says it all
    I've been trying to find out on the Adobe site how to uninstall CS3 Design Premium and then reinstall the original software in the hope that this will eliminate the crashing problem, which only started yesterday.
    You're help will be very much appreciated.
    Alison

    Run the cleaner tool and reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Just be aware that none of this will matter if you are using a newer version of e.g. Acrobat that by ways of updates may introduce/ have introduced an incompatible version of one of the PDF libraries commonly shared and used by all Adobe programs. you have to tread lightly and be careful...
    Mylenium

  • InDesign CS6 crashes when I export to PDF

    VERY frustrating!! Can anyone help please? Thanks

    Can you inform us on
    Operating system
    Build Nr of ID
    What is the content of the file
    How do you export (interactive or print)
    Which settings do you use
    What is going on before it crashes

  • CS5 crashing when exporting to InCopy

    ID CS5 crashes when we export to InCopy (CS5). We've tried many work arounds - move folder from server to desktop, turned off ID and PS pluggins in suitcase, restarted, saved IC by adding all stories to assignments, etc.
    Has anyone encountered anything like this? What helped you?

    Based on this description, it sounds like a placed graphic is causing the problem. Try item #3 underTroubleshoot print/export problems at the document level in this document:
    http://kb2.adobe.com/cps/499/cpsid_49998.html#main_DocumentLevel
    Matthew

  • Indesign CS5 Crashes When Exporting Layer to Incopy

    I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).

    Corrupt font perhaps?
    Bob

  • Illustrator CS5 crashes when scrolling through font menu.

    Hello Adobe Community,
    I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
    Here is a list of things I have tried so far (at least what I remember):
    *     I have deactivated and deleted the font I believed to be corrupt.
    *     I have validated all my fonts with FontBook and deleted all corrupt files.
    *     I have turned off the "enable missing glyph protecting" in the preferences.
    *     I have used FontNuke to delete my font caches.
    *     I have reset my Pram.
    *     I have repaired all my permission with disk utility.
    *     I have removed all fonts except for the standard system fonts.
    *     I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
    *     I have deleted my library/preferences/abobefnt.plst.
    *     I have change the font preview to small.
    *     I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
    *     I have prayed to Jebus.
    So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
    Can anybody please help me figure this out?
    BK
    Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
    Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.

    Hello Adobe Community,
    I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
    Here is a list of things I have tried so far (at least what I remember):
    *     I have deactivated and deleted the font I believed to be corrupt.
    *     I have validated all my fonts with FontBook and deleted all corrupt files.
    *     I have turned off the "enable missing glyph protecting" in the preferences.
    *     I have used FontNuke to delete my font caches.
    *     I have reset my Pram.
    *     I have repaired all my permission with disk utility.
    *     I have removed all fonts except for the standard system fonts.
    *     I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
    *     I have deleted my library/preferences/abobefnt.plst.
    *     I have change the font preview to small.
    *     I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
    *     I have prayed to Jebus.
    So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
    Can anybody please help me figure this out?
    BK
    Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
    Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.

  • Indesign CS5 crashes when deleting an index

    Hi,
    Indesign CS5 crashes when deleting an index.
    Thanks for your help.

    allesistständigimwandel wrote:
    the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
    Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
    There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
    Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content.

  • Access 2013 crashed when I export a table from the access

    Hi!
    Access 2013 always crashed when I export a table from the access to the Database Symfoware.
    1、The conditions of the Access 2013  crashed are the follows.
    1)Create a table in the Access 2013.
    2)Using the ODBC driver of the Database Symfoware to export the table from the access to the Database Symfoware.
    2、The Environments are the follows.
    1)Access 2013 X64(Version:15.0.4420.1017)
    2)Win2008R2 X64
    3)Symfoware V11.1 X64
    3、The Application log from the Win2008R2 are  follows.
    ログの名前:         Application
    ソース:           Application Error
    日付:            2014/04/18 16:21:06
    イベント ID:       1000
    タスクのカテゴリ:      (100)
    レベル:           エラー
    キーワード:         クラシック
    ユーザー:          N/A
    コンピューター:       WIN-29UTU2AIK6J
    説明:
    障害が発生しているアプリケーション名: MSACCESS.EXE、バージョン: 15.0.4420.1017、タイム スタンプ: 0x50674523
    障害が発生しているモジュール名: ACECORE.DLL、バージョン: 15.0.4420.1017、タイム スタンプ: 0x506742b7
    例外コード: 0xc0000005
    障害オフセット: 0x0000000000171f36
    障害が発生しているプロセス ID: 0xb6c
    障害が発生しているアプリケーションの開始時刻: 0x01cf5ad638668c5b
    障害が発生しているアプリケーション パス: C:\Program Files\Microsoft Office\Office15\MSACCESS.EXE
    障害が発生しているモジュール パス: C:\Program Files\Common Files\Microsoft Shared\OFFICE15\ACECORE.DLL
    レポート ID: 00e87957-c6ca-11e3-ad2c-0050568d2ced
    イベント XML:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-04-18T07:21:06.000000000Z" />
        <EventRecordID>3442</EventRecordID>
        <Channel>Application</Channel>
        <Computer>WIN-29UTU2AIK6J</Computer>
        <Security />
      </System>
      <EventData>
        <Data>MSACCESS.EXE</Data>
        <Data>15.0.4420.1017</Data>
        <Data>50674523</Data>
        <Data>ACECORE.DLL</Data>
        <Data>15.0.4420.1017</Data>
        <Data>506742b7</Data>
        <Data>c0000005</Data>
        <Data>0000000000171f36</Data>
        <Data>b6c</Data>
        <Data>01cf5ad638668c5b</Data>
        <Data>C:\Program Files\Microsoft Office\Office15\MSACCESS.EXE</Data>
        <Data>C:\Program Files\Common Files\Microsoft Shared\OFFICE15\ACECORE.DLL</Data>
        <Data>00e87957-c6ca-11e3-ad2c-0050568d2ced</Data>
      </EventData>
    </Event>
    4、When the access crashed,I got the dump file .Then I use the Windbg got some information from the dump files.
         The detailes are  follows.
    FAULTING_IP: 
    +58872faf03d6dd84
    00000000`00000000 ??              ???
    EXCEPTION_RECORD:  00000000001723c0 -- (.exr 0x1723c0)
    ExceptionAddress: 000007fee3951f36 (ACECORE+0x0000000000171f36)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000000
    Attempt to read from address 0000000000000000
    FAULTING_THREAD:  00000000000010b8
    DEFAULT_BUCKET_ID:  WRONG_SYMBOLS
    PROCESS_NAME:  MSACCESS.EXE
    ADDITIONAL_DEBUG_TEXT:  
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    MODULE_NAME: ACECORE
    FAULTING_MODULE: 0000000076eb0000 ntdll
    DEBUG_FLR_IMAGE_TIMESTAMP:  506742b7
    ERROR_CODE: (NTSTATUS) 0x80000003 - {
    EXCEPTION_CODE: (NTSTATUS) 0x80000003 (2147483651) - {
    MOD_LIST: <ANALYSIS/>
    CONTEXT:  0000000000171ed0 -- (.cxr 0x171ed0)
    rax=0000000001be3598 rbx=0000000000000000 rcx=01cf5d1b0f402a5c
    rdx=0000000009cfad30 rsi=0000000006688ef0 rdi=0000000001be35d0
    rip=000007fee3951f36 rsp=0000000000172490 rbp=00000000001727a0
     r8=0000000009b409d0  r9=0000000006688ef0 r10=0000000000000000
    r11=0000000000000246 r12=0000000000000000 r13=0000000001be19f0
    r14=0000000009cfad30 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    ACECORE+0x171f36:
    000007fe`e3951f36 4d3927          cmp     qword ptr [r15],r12 ds:00000000`00000000=????????????????
    Resetting default scope
    PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS
    BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS
    LAST_CONTROL_TRANSFER:  from 000007fee395c095 to 000007fee3951f36
    STACK_TEXT:  
    00000000`00172490 000007fe`e395c095 : ffffffff`ffffffff 00000000`00000000 00000000`01bddaa2 ffffffff`ffffffff : ACECORE+0x171f36
    00000000`001727b0 000007fe`e388f8eb : 000007fe`e399dc10 000007fe`e399dc30 000007fe`e399dc50 00000000`000000f9 : ACECORE+0x17c095
    00000000`00172b50 000007fe`e388f590 : 00000000`06688ef0 00000000`00000004 00000000`000000f9 00000000`00000000 : ACECORE+0xaf8eb
    00000000`00172ba0 000007fe`e388f406 : 00000000`00000004 00000000`000000f9 00000000`11cb1130 00000000`000000f9 : ACECORE+0xaf590
    00000000`00172c30 000007fe`e391aee7 : 00000000`00000000 00000000`00173198 00000000`06688ef0 00000000`11cb0998 : ACECORE+0xaf406
    00000000`00172c70 000007fe`e3933a72 : 00000000`00400100 00000000`00000002 00000000`00000001 00000000`06688ef0 : ACECORE+0x13aee7
    00000000`00172e50 000007fe`e384e5b1 : 00000000`00000000 00000000`11cb0020 00000000`06688ef0 00000000`00000001 : ACECORE+0x153a72
    00000000`00172e90 000007fe`e38358d1 : 00000000`000007ff 00000000`06688ef0 00000000`01bd99f0 00000000`00000000 : ACECORE+0x6e5b1
    00000000`00173280 000007fe`e38718eb : 00000000`000007ff 00000000`06688ef0 00000000`11cb0000 00000000`00000000 : ACECORE+0x558d1
    00000000`00173340 00000001`3f3b0cd2 : 00000000`0a0945c0 00000000`000000fe 00000000`000007ff 00000000`00000000 : ACECORE+0x918eb
    00000000`00173430 00000001`3f3b0b9b : 00000000`00173730 00000000`001741e0 00000000`065e5b00 00000000`00000100 : MSACCESS!CreateIExprSrvObj+0x16af32
    00000000`00173630 00000001`3f3afcea : 00000000`00173730 00000000`00000000 00000000`00000000 00000000`065e5b00 : MSACCESS!CreateIExprSrvObj+0x16adfb
    00000000`001736a0 00000001`3f983140 : 00000000`00174401 00000000`0a3235e0 00000000`0a319aa0 00000000`00179fc8 : MSACCESS!CreateIExprSrvObj+0x169f4a
    00000000`00174290 00000001`3f3aabeb : 00000000`00000000 00000000`00000000 00000000`00179f38 00000000`00000000 : MSACCESS!FUniqueIndexTableFieldEx+0x26ab4
    00000000`00174530 00000001`3f3a9670 : 00000000`001778e0 00000000`00179f38 00000000`00000031 00000000`00000000 : MSACCESS!CreateIExprSrvObj+0x164e4b
    00000000`00177870 00000001`3f3a8c1b : 00000000`00000010 00000000`108c5990 003d0044`00570050 00000000`74ac3f69 : MSACCESS!CreateIExprSrvObj+0x1638d0
    00000000`001779d0 00000001`3f5450df : 00000000`0a0945c0 00000000`0000009c 00000000`0a0945c0 00000000`00000000 : MSACCESS!CreateIExprSrvObj+0x162e7b
    00000000`00179e30 00000001`3f64e915 : 00000000`43ed8000 00000000`00000000 00000000`3f800000 00000000`00000000 : MSACCESS!FillADT+0x5830b
    00000000`0017c450 00000001`3f33b172 : 00000000`00000000 00000000`0006075e 00000000`0017e370 00000000`00000000 : MSACCESS!IdsComboFillOfActidIarg+0xaddf1
    00000000`0017d730 00000001`3f33a9ef : 00000000`0017e0a0 00000000`00000b86 00000000`00000000 00000000`0fea0000 : MSACCESS!CreateIExprSrvObj+0xf53d2
    00000000`0017d790 00000001`3f33a20c : 00000000`06620400 00000000`00000000 00000000`00000001 00000000`0017e420 : MSACCESS!CreateIExprSrvObj+0xf4c4f
    00000000`0017e400 00000001`3f6019cd : 0071023b`007a000a 00000000`00374a30 00000000`00000005 00000000`0000000c : MSACCESS!CreateIExprSrvObj+0xf446c
    00000000`0017e850 00000000`06706fd5 : e2504700`aa00ee81 00005d1b`0f2363ea 00000000`0017e9e0 00000001`3f200000 : MSACCESS!IdsComboFillOfActidIarg+0x60ea9
    00000000`0017e8f0 00000000`0a30c378 : 00000000`00000000 00000000`00000008 00000000`067069ac 00000000`00000000 : 0x6706fd5
    00000000`0017e960 00000000`00000000 : 00000000`00000008 00000000`067069ac 00000000`00000000 00000000`00000008 : 0xa30c378
    FOLLOWUP_IP: 
    ACECORE+171f36
    000007fe`e3951f36 4d3927          cmp     qword ptr [r15],r12
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  ACECORE+171f36
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  ACECORE.DLL
    STACK_COMMAND:  .cxr 0x171ed0 ; kb
    BUCKET_ID:  WRONG_SYMBOLS
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS_80000003_ACECORE.DLL!Unknown
    WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/MSACCESS_EXE/15_0_4420_1017/50674523/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1
    Followup: MachineOwner
    5、Where the access crashed I used the ODBC trace to get the trace log of the ODBC API.
         The ODBC API called by Access before it crashed are the follows.
         I also ansysised the log,and I did not find any Abnormal.
    Test            1174-10f0
    EXIT  SQLGetData  with return code 0 (SQL_SUCCESS)
    HSTMT               0x0000000009F7C490
    UWORD                      
     6 
    SWORD                      
    -8 <SQL_C_WCHAR>
    PTR                 0x00000000002C1F20 [  
       12] "LENGTH"
    SQLLEN                    62
    SQLLEN *            0x00000000002C1E38 (12)
    Test            1174-10f0
    ENTER SQLGetData 
    HSTMT               0x0000000009F7C490
    UWORD                      
    10 
    SWORD                      
    99 <SQL_C_DEFAULT>
    PTR                 <unknown type>
    SQLLEN                     4
    SQLLEN *            0x00000000002C1E38
    Test            1174-10f0
    EXIT  SQLGetData  with return code 0 (SQL_SUCCESS)
    HSTMT               0x0000000009F7C490
    UWORD                      
    10 
    SWORD                      
    99 <SQL_C_DEFAULT>
    PTR                 <unknown type>
    SQLLEN                     4
    SQLLEN *            0x00000000002C1E38 (-1)
    Test            1174-10f0
    ENTER SQLFetch 
    HSTMT               0x0000000009F7C490
    Test            1174-10f0
    EXIT  SQLFetch  with return code 100 (SQL_NO_DATA_FOUND)
    HSTMT               0x0000000009F7C490
    Test            1174-10f0
    ENTER SQLFreeStmt 
    HSTMT               0x0000000009F7C490
    UWORD                      
     0 <SQL_CLOSE>
    Test            1174-10f0
    EXIT  SQLFreeStmt  with return code 0 (SQL_SUCCESS)
    HSTMT               0x0000000009F7C490
    UWORD                      
     0 <SQL_CLOSE>
    6、I also did the test with the Access 2010,and with the Sql Srever/Oracle.
         The results are the follows.
    1) With the Access 2010(X86 or X64) and Access 2013 X86,it successes when I export the table to the DB Symfoware.But only with the Access 2013 X64,the Access crashed.
    2)With the Access 2010(X86 or X64) and Access 2013(X86 or X64),using the Sql Srever/Oracle,it always successes .
    According to all the descrived above, I wonder if it a bug of the Access2013 .
    Could anyone can help me ?
    Thanks for any help.

    George Zhao
    Thank you for your help.
    I have already install
    the latest patches of the Office 2013.But it doesn't work.It is down also too. And ODBC
    drive of Database Symfoware is the newest driver of the Database Symfoware. Now I wonder that
    if it si a bug of the  ODBC
    drive of Database Symfoware,I should fix the bug,but I have analysised the odbc trace log and I do not find any wrongs ,so I think maybe it is a bug of the Access .
    I have see many situations about the Access down on the internet .

  • Bridge CS5 crashes when opening

    Joseph Heller would be proud.
    Adobe Bridge, CS5 crashes when starting up.  I downloaded Photoshop CS5 Extended, installed it on my new MacBook Air (this computer has never seen any CSx product).  Installed the CS5 serial number, installed the SC4 legacy serial number, all is well.  Photoshop runs fine.  I installed all my Nik plugins and Bokeh Plugin.  All is well.  I tried running Bridge, and it crashes during the launch "The operation could not be completed.  An unknown operating system error has occurred."  Adobe released an update, which I downloaded, but during installation, it too crashed (couldn't perform the update and provided a link to Adobe support. 
    Fours hours later with Adobe.  Tried:
    1) Deleting the PLIST file for Bridge, no luck.
    2) Tried the Option Bridge trick to reset all preferences in Bridge, no luck.
    3) Created a new Admin account, logged into it, Bridge worked.
    4) Adobe technical help said it is now an Apple problem since the program worked with the new admin account.
    5) Apple said pound sand, it's an Adobe program, it should work regardless of which admin account.
    6) Back to Adobe, talked to third level (still tier 1) person, it's an Apple problem.  He suggested deactivating Photoshop, un-install Photoshop, run a clean script (which I just downloaded but haven't tried) which will wipe out any files that has to do with CS5 that the un-install program doesn't un-install (totally logical), re-download and re-install everything, again (I haven't tried this yet).
    Doing a Google search for Bridge crashing while opening reveals a frightening amount of comments with people having similar problems (don't even get me started about Adobe Air).
    Does anyone have any suggestions?
    Thanks,
    Arnie...

    Guess I'll have to take it to the Apple store and have them reinstall everything. My first experience with Macs is making Microsoft look totally brilliand at this point. I guess the thing that has really ticked me off about this whole thing is that Apple support (who must obviously know of this kind of problem) wouldn't give me the time of day unless I paid $249 for their care plan because I was past my 90 day "warranty"
    Sorry to hear that and yes, support from big companies is not what it should be, can't argue with that.
    However assuming you did back up important files (if you had any in that short period) and you have all the serial numbers there should be no problem to install all of it your self again if needed.
    If you keep pressing the on/off button on your machine it will get you a force Quit and the machine will shut down. The press again to restart and if no luck try to insert the install disk  (but here i'm a bit at loss, don't use Lion yet and have not bought a new Mac for 3 years but I assume there is still an install or repair disk that comes with your MacBook??)
    With the disk in the player keep pressing the 'c' key when starting the computer and the computer starts from the disk.
    You can first use disk utility from the install disk and use the option to check and repair disk first.
    It really is not difficult and you will be better off when experience installation by yourself and in no time don't need support anymore

  • Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.

    Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.

    5/26/14 1:16:12.535 PM ReportCrash[790]: Saved crash report for Adobe Photoshop CS5[355] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-131612_Nancys-iMac.crash
    5/26/14 1:16:25.588 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Spawned and waiting for the debugger to attach before continuing...
    5/26/14 1:16:33.534 PM Adobe Photoshop CS5[841]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions:  dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found.  Did find:
        /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
    5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    5/26/14 1:27:52.000 PM kernel[0]: Data/Stack execution not permitted: Adobe Photoshop [pid 841] at virtual address 0x7fff7425f000, protections were read-write
    5/26/14 1:27:52.909 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Job appears to have crashed: Bus error: 10
    5/26/14 1:27:53.130 PM ReportCrash[1624]: Saved crash report for Adobe Photoshop CS5[841] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-132753_Nancys-iMac.crash
    5/26/14 1:28:11.863 PM Adobe Photoshop CS5[1664]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions:  dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found.  Did find:
        /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
    5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Process:    
    Adobe Photoshop CS5 [841]
    Path:       
    /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier: 
    com.adobe.Photoshop
    Responsible:
    Adobe Photoshop CS5 [841]
    2   com.adobe.Photoshop      
    0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
    3   com.adobe.Photoshop      
    0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
    4   com.adobe.Photoshop      
    0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
    5   com.adobe.Photoshop      
    0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
    6   com.adobe.Photoshop      
    0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
    7   com.adobe.Photoshop      
    0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
    8   com.adobe.Photoshop      
    0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
    9   com.adobe.Photoshop      
    0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
    10  com.adobe.Photoshop      
    0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
    11  com.adobe.Photoshop      
    0x000000010007bbdc 0x100000000 + 506844
    12  com.adobe.Photoshop      
    0x00000001000d6a7e 0x100000000 + 879230
    13  com.adobe.Photoshop      
    0x00000001000d6a9e 0x100000000 + 879262
    14  com.adobe.Photoshop      
    0x0000000100066eb1 0x100000000 + 421553
    15  com.adobe.Photoshop      
    0x0000000100071d74 0x100000000 + 466292
    16  com.adobe.Photoshop      
    0x000000010006716f 0x100000000 + 422255
    17  com.adobe.Photoshop      
    0x0000000100067232 0x100000000 + 422450
    18  com.adobe.Photoshop      
    0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
    20  com.adobe.Photoshop      
    0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
    21  com.adobe.Photoshop      
    0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
    22  com.adobe.Photoshop      
    0x0000000100068e82 0x100000000 + 429698
    23  com.adobe.Photoshop      
    0x0000000100238308 0x100000000 + 2327304
    24  com.adobe.Photoshop      
    0x00000001002383a7 0x100000000 + 2327463
    25  com.adobe.Photoshop      
    0x0000000100002ea4 0x100000000 + 11940
    0x100000000 -   
    0x1026b5fff +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    0x103295000 -   
    0x10330dfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x103331000 -   
    0x103341ff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
    0x103357000 -   
    0x10355dfef +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
    0x1035f0000 -   
    0x10379efef +com.adobe.owl (AdobeOwl version 3.0.91 - 3.0.91) <C36CA603-EFFB-2EED-6CEE-0B532CE052D2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x103840000 -   
    0x103c70fef +AdobeMPS (1) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x103dca000 -   
    0x1040f5ff7 +AdobeAGM (1) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1041c2000 -   
    0x1044eafe7 +AdobeCoolType (1) <9E03F47A-06A3-F1F4-AC4C-76F12FACC294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x104582000 -   
    0x1045a3ff7 +AdobeBIBUtils (1) <F7150688-2C15-0F0C-AF24-93ED82FC321A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x1045b0000 -   
    0x1045dbff6 +AdobeAXE8SharedExpat (0) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
    0x1045ed000 -   
    0x104731fef +WRServices (0) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x104778000 -   
    0x1047ddfff +aif_core (0) <12FA670E-05A8-1FCB-A7A2-AAE68728EA30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
    0x1047f9000 -   
    0x10480ffff +data_flow (0) <9C5D39A6-D2A2-9B6A-8B64-D1B59396C112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x104827000 -   
    0x1048bdfff +image_flow (0) <B72AA922-0D68-D57E-96B1-2E009B0AD4AE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x104934000 -   
    0x104952fff +image_runtime (0) <32786637-C9BF-4CB6-2DF9-5D99220E00BE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
    0x10496f000 -   
    0x104b9efff +aif_ogl (0) <615E7DF6-09B1-857A-74AC-E224A636BEE1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x104c7d000 -   
    0x104d10fff +AdobeOwlCanvas (1) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x104d30000 -   
    0x105079fef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
    0x105209000 -   
    0x10538bfe7 +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
    0x10542d000 -   
    0x1057a5fff +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
    0x1058ef000 -   
    0x105a03fff +AdobeACE (1) <E359887D-1E7F-5E62-CB8D-37CE4DBFB4D8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x105a28000 -   
    0x105a44fff +AdobeBIB (1) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x105a4e000 -   
    0x105ab8ff7 +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x105aeb000 -   
    0x105bbeffb +AdobeJP2K (0) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
    0x105bde000 -   
    0x105be2ff8 +com.adobe.ape.shim (adbeape version 3.1.65.7508 - 3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
    0x105be6000 -   
    0x105c5dfff +FileInfo (0) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x105c7e000 -   
    0x105cdcffd +AdobeXMP (0) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x105cea000 -   
    0x106185fff +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
    0x10670b000 -   
    0x106761feb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x1067a6000 -   
    0x1067cbffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetti ngs
    0x106805000 -   
    0x10680affd +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <DFFB9A08-8369-D65F-161F-7C61D562E307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
    0x10680f000 -   
    0x1069aafff +com.adobe.PlugPlug (2.0.0.746 - 2.0.0.746) <CB23C5AA-0E4B-182B-CB88-57DD32893F92> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
    0x106a52000 -   
    0x106a6bfeb +libtbb.dylib (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
    0x106a7c000 -   
    0x106a82feb +libtbbmalloc.dylib (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
    0x106a89000 -   
    0x106a91ff3 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <6858DF5A-F020-22A7-B945-14EC277724D4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
    0x1089c3000 -   
    0x108a33ff6 +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <52FF1F9B-9991-ECE2-C7E3-09DA1B368CBE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
    0x10c5fb000 -   
    0x10c603fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <3D59CB21-F5C7-4232-AB00-DFEB04206024> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
    0x10d544000 -   
    0x10d54bfff +Enable Async IO (???) <9C98DC9E-5974-FE5D-75C3-16BC4738DCC8> /Applications/Adobe Photoshop CS5/*/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
    0x10d554000 -   
    0x10d55dfff +FastCore (???) <F1D1C94D-4FE1-F969-6FC2-8D81837CA5E1> /Applications/Adobe Photoshop CS5/*/FastCore.plugin/Contents/MacOS/FastCore
    0x10d56a000 -   
    0x10d5cdff3 +MMXCore (???) <2DB6FA8E-4373-9823-C4F5-A9F5F8F80717> /Applications/Adobe Photoshop CS5/*/MMXCore.plugin/Contents/MacOS/MMXCore
    0x10d653000 -   
    0x10d6beff0 +MultiProcessor Support (???) <1334B570-C713-3767-225F-3C1CBA1BF37C> /Applications/Adobe Photoshop CS5/*/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
    0x116b00000 -   
    0x116b1cff7 +MeasurementCore (???) <0E3BE9B3-FF3D-78A6-38EC-5CB0828B80EB> /Applications/Adobe Photoshop CS5/*/MeasurementCore.plugin/Contents/MacOS/MeasurementCore
    0x116b3c000 -   
    0x116cfafff +com.extensis.AutoActivationPlugin.PS12 (3.0.5.1 - 3.0.5.1) <E353BFB4-F76C-325C-609E-132B8FE05D55> /Applications/Adobe Photoshop CS5/*/ExtensisFontManagementPSCS5.plugin/Contents/MacOS/ExtensisFontManagementP SCS5
    0x117914000 -   
    0x117b70fef +com.adobe.PSAutomate (12.0 - 12.0) <35AEF3A8-2E64-71D1-39ED-A34760CAAC29> /Applications/Adobe Photoshop CS5/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
    0x117d86000 -   
    0x117e2affb +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <332E7D8D-BF42-3177-9BC5-033942DE35E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendS cript
    0x117e8c000 -   
    0x117f2cfef +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <53DD7281-5B59-7FF5-DB57-C9FD60E524C7> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x118078000 -   
    0x1180b5feb +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 1.0.0.64 - 1.0.0.64) <CD8BD7C7-0F66-29B6-C158-A6EF8DF69996> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/updaternotifications.framework/Versions/a/UpdaterNo tifications
    0x11c848000 -   
    0x11c862fff +com.adobe.pip (5.0.0.2021) <47380937-5088-41F7-50FA-ADAC9B15C783> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobePIP.framework/AdobePIP

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