Suddenly in trial mode with CS6 Web

After having used a licenced Mac-version CS6 Design & Web premium (UK) for more than a year, I am suddenly back in trial mode.

for 64bit apps, http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
else, http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

Download and extraction problems with CS6 Web and design Premium?

I purchased CS6 from my university and upon trying to download it, the downloader that was downloading it stopped at around 85% and initiated a download cannot continue please contact [email protected] Upon chatting with two agents from the online chat, one of them directed me to download the trial version and activate it with the serial number I got when I activated the product. I got a download error when I downloaded it the first time, and the second time worked. When I went to sue the extract tool that I downloaded alongside the zip file, it worked for about 5 seconds, then I got a "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder." Theres 140GB's on the drive I'm extracting too, and the folder has full privelages. How can I fix this? Or do I need to angrily demand my money back? I already opened and used it so I can't take it back to the university, and I'm not paying 100$ (which is what I was told it would cost me) to have someone else fix something that should not be broken.

Sorry, I feel your pain but you've posted in the wrong forum--this one is about Audition, the sound editing software.
However, I'm a bit suspicious of the response you got. As far as I know, the one part of support that is free from Adobe is still first-time installation issues and this is handled (usually) by phone with Adobe themselves. Perhaps you're in a different situation because you purchased from your university but something doesn't smell right about what you were told and that email address you were given which isn't an Adobe one.

How do i access advanced black & white print mode with CS6 using OS 10.8

We are using CS6 at our printmaking facility and recently upgraded our workstation to Mac OS 10.8.5. Now we are not able to access the advanced black & white print mode anymore when printing gray scale images. Is anyone else having this problem and what is the work-around? Thanks, David

Probably Epson's ABW,
EPSON Advanced Black & White
which can easily be replaced by a custom profile with very strong
Gray Component Replacement (GCR). That means: a B/W image
is printed by all inks, but the gray inks are dominating.
Best regards --Gernot Hoffmann

Registered,but still in trial mode

Hi, I downloaded trial of student edition extended CS4, bought hard copy from shop, obtained serial number, registered, activated but still am in trial mode with program. Can anyone help me please?

I would assume the student version has its own set of activation numbers then the full price version.
I have never heard of a trial student version of PS CS4 Extended. There is only one version that can be downloaded and that is PS CS4 extended off the Adobe website.
So I am at a loss. You need to call adobe or read this link:
http://www.adobe.com/support/service/

Audition still in Trial mode

I have enrolled in the Cloud and the money has gone from my account and yet my copy of Audition is still in trial mode with three days left. Telephone help is useless as they can barely speak any English. Answers please anyone??
osx 10.8.5

I can't help much with the Mac part of things (I run Audition on a Windows machine) but the set up in Audition is under the Edit/Preferences/Audio Hardware Set up menu.
Things to check would be:
-that you have the most recent drivers for your audio interface installed.
-that you select the proper type of driver for your device
-that the right sound device is selected in both the Recording and Playback menus
-that the sample rate and bit depth selected in Audition matches those selected in any control panel for your audio device. The audio device might be a separate screen for a specialist audio interface or part of the basic Mac OS controls if you're using the inbuilt sound card.
Sorry I can't be more specific.

CS6 Web and Design Installation issues

I'm having installation issues with cs6 web and design. Purchased two downloads of the software for mac, but after attempting to download all day, now it's saying I can't open the download because it isn't recognized by my computer. Been at this all day, so frustrated. Any help?

Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

CS6 Design Standard , clone, migration tool, trial mode (urgence)

Hi all and sorry for this question.
I clone on a external disk my MacBook Pro (OSX 10.7) with Super Dumper .
Then i have istalled OSX 10.8.2 and imported all data and applications with the migration tool during the installation.
My problem is that now my CS6 Standard Edition Suite is in trial mode.
I have a Box CS6 Design Standard licence - i have to re-insert my serial number?
Why Apple Migration Assistant not transfer also the data of licence?
It is normal or it's clone that is bugged?
Many thanks.
F

Adobe applications should be installed, not migrated. I suggest the cleaner tool be used to uninstall all of it and then re-install the software properly.
Bob

CS6 web design premium trial install error

after finally able to direct download and install the cs6 web design premium, i received the following warning:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF029, DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 5 warning(s)
WARNING: DS013: Payload {E3794450-8781-11E0-B632-B1904824019B} AdobeHelp 3.5.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1618 - Another installation is already in progress. Complete that installation before proceeding with this install.
MSI Error message:
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\wreckzc\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\wreckzc\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
please kindly advise of what steps to be done as i'm pooped with only 7 hours of sleep in 2 days trying to install (unsuccesfully/semi successfully) the trial version of the web design premium. its win 7 64 bit in a HP pavilion dv7 series.
thanks!

Refer to this:
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Photoshop CS6 suddenly a trial version of Extended.

Launched Photoshop CS6 this morning, and suddenly it is a trial version of CS6 Extended. I did not ask for this, I do not want this, I bought, paid for and registered the regular version on the day it was released. I am not renting the software via that stupid creative clod thing, I bought it the regular way. What is happening here? Is this going to happen every time they release a minor update? How do I make it go away?

Sunday, December 16,2012 @ 7;45 a.m. EST
HelloEveryone,
Now I'm starting to get a bit more irritated.
As the famous NY Yankees catcher once said (No disrespect to you Yogi Berra) - "It's not over 'til it's over".
I've already posted here and several other palces with this problem!
I purchased a full-paid for or so I thought license from Adobe for a standalone CS6 Photoshop.
I went through previous problems, and now I have this one:
I'm just goint to let the screencaptures do the talking for me.
1. The latest notice -
You can try this product for 32767 days.
You can continue to use Adobe Photoshop CS6 after your trial period by purchasing the software.
2.
3. I don't have the Photoshop Extended Trial. I downloaded the trial, then uninstalled it.
     I can't find it anywhere onmy computer. I looked again, based on someone giving me
    expert advise as to where to look, and where to do the uninstalling.
4.
5. My Photoshop copy -paid in full - not licensed and not the Extended version.
6. Screen-capture asking me to fill in my serial number
   A few days ago, after speaking with an Adobe rep on Chat, I was advised to enter my        PS6 standalone serial number,and so I did this today.
7.I added my s/n (most numbers removed to hide my s/n)
Photoshop now works.
The questions now are:
1. Exactly what did I pay for?
2. Where is the "contratc" from Adobe to show me that I did not pay for a full copy, but a     32767 day "trial" version (not that I'm goin to live that many years!).
3. How many times is this "irritation" going to continue to happen before some Adobe rep     helps here!
SB

CS6 upgrade suddenly will not load, telling me it is a trial version of CS6 Ext and I must register.

I upgraded from CS5 to CS6 for my IMac. I downloaded CS6 put in my serial number and it worked fine for a number of weeks. Suddenly, when I went to use it it said it was a trial version. I had to register it to use my CS6 I registered it and it worked, but only as a trial version of CS6 Extended. I do not want CS6 Extended. I deleted it from my hard drive and once again downloaded my upgrade of CS6 again with my serial number and it worked fine for a couple of weeks. Today, once again, it tells me it is a trial version and will not load unless I register the trial version. What the heck is going on? This is crazy. I simply want to use CS6, for which I paid. Help!
Frank Brault

There is a lot of this going around. Adobe is aware of problem and hope to get a fix soon. http://forums.adobe.com/thread/1114727?tstart=0

Trial mode and serial number issue with Creative Cloud

Hello,
I recently bought a CC membership but I seem to be getting the same trial mode/serial number window others have been receiving when trying to open a Creative Cloud app. I've already spoken with two Adobe techs without any resolves. I've uninstalled and reinstalled CC, I renamed an OOBE file that the tech suggested I do and looked into the Language preferences. I'm on an iMac 10.8.4.
I'm really not technically minded but to me it seems like something continues to read my original CS6 trial I had previously. I've since uninstalled it but something remains perhaps My only thoughts at this point would be to make sure I have any recent files backed up then perhaps use Time Machine and revert back to before I installed CC then try installing again OR do the trial and hope once the 30 days are up it will read my paid account.
I would really appriciate any feedback. I've used far too many excuses at work having missed deadlines due to this issue.
Thank you

Okay, I think I have it solved *fingers crossed* by following this:
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CS6
Thanks
- Nitin
I did a backup of the hosts file and labelled it "hosts-backup" and put it on my desktop, then made another copy of the hosts file (since you can't alter the original). This time I removed ALL the Adobe entries and named the file "hosts", and saved that to the desktop. I then replaced the original hosts file with the altered saved version by dragging it into the etc folder.
I started up Flash cc and it worked! I've since downloaded PS cc and it's opened as well. I just hope it continues to function...

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?
The only answers I found were things like:
Upgrade to CC or You're out of luck.
This is not okay.
Please Help!

"Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
That's when the ordeal started to get someone at Adobe to figure out what is wrong.
No voice support for my "old" version. 2011? Old? Come on?!
The chat support is a Turin test, with no solution whatsoever.
The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
So last attempt: I try overhere... and add my questions to you, OP...
Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe!

InDesign CS6 thinks I am in Trial mode

I purchased a download version of InDesign CS6 on my laptop. I registered it online.
I then downloaded a version to my main Mac desktop. Now if I have to restart the software (eg: after a power outage) Adobe Application Manager asks me to 'Sign In Now' to register the software - if I select this I just get an ever spinning circle icon - and nothing happens. It says I am in Trial mode and have x number of days to use it before I have to register. When that time is up, I have to re-install the software.
I am extremely frustrated by the response at tech support.
Can anyone suggest something?
thanks

Hi,
Download the Adobe Application Manager patch.
Windows
http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationManager6.2_all.exe
Mac OS
http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationManager6.2_all.dmg
Run the executable or DMG file and install Adobe Application Manager 6.2.
Launch a CS6 Suite product.
Choose Help > Deactivate.
Follow the onscreen instructions to Deactivate the product.
Close the product.
Launch a CS6 Suite product.
Click Accept in the EULA dialog to continue.
Sign in with your Adobe ID.
Once the product finishes launching, close the product.
Relaunch the product.
Click License This Software.
Sign in with your Creative Cloud Adobe ID.
Launch the desired product.
Hope It Helps
Thanks

I have a valid cs6 license number. Now i have sudden an trial period!

I have a valid cs6 license number. Now i have sudden an trial period! I can see my valid account on my_adobe.
What is this??? Help!!!

Hi MB_design,
Please specify the exact error message you are getting? Were the software working fine before? Did you made any recent changes in your machine? With the license trial screen do you see any option to License this software, if yes click on it, sign in and enter the serial number to activate the software.
Regards,
Romit Sinha

Is there any way I can download Adobe Photoshop CS6 trial version with my processor?

Hi, I do need to work on something with photoshop. I downloaded Adobe Photoshop CS6 trial version, the installation was fine, but
when I clicked on photoshop icon, a massage comes up, saying "You can't open the application Adobe Photoshop CS6, becase it is not supported on
this type of Mac"
I found information from here: http://www.adobe.com/au/products/photoshop/tech-specs.edu.html
Photoshop CS6 requires multicore intel processor with 64-bit support,
I guess mine isn't enough for this? I am using
Mac OS X 10.6.8
processor 1.83 GHz Intel Core Duo
Memory 2 GB 667 MHZ DDR2 SDRAM
I tried to download another versions but, 10.6.8 only goes with CS6.
So is there any way I can get photoshop in this situation?? I really need to do something by using it!!!!

Not the most helpful error message from the installer? No details on why the system was rejected? That's something I'd consider to be some amateur-level programming in the installer.
You don't have a 64-bit processor. Intel Core series is 32-bit. Intel Core 2 series (and later) is 64-bit.
Depending on what you're looking to do, try Acorn from Flying Meat?

Suddenly in trial mode with CS6 Web

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